Wink dandamali ne na cinema daga mai ba da sabis na Rostelecom, wanda ke samuwa a cikin yankin Tarayyar Rasha. Ta bayyana ba da daɗewa ba, kuma wasu kurakurai sukan faru a cikin aikinta. Mafi na kowa daga cikinsu shine cikakken rashin samun wasu zaɓuɓɓuka, jinkirin aiki, katsewa a cikin loda abun ciki. Mafi kyawun mafita don gyara matsalar:
- Menene matsalolin?
- Kuskuren sake kunnawa
- Kuskuren farawa aikace-aikace
- An toshe adireshin IP
- Kuskuren cike fom
- Tashoshi basa nunawa
- Kuskuren lambar 6000000
- Ba za a iya daidaita lokaci ba
- Kuskure 13
- Lambar kuskure 20001
- Kuskure 10001
- Wasu matsalolin
- Me za a yi idan Wink ba ya aiki a kan TV?
- Sake kunna TV
- Sake shigar da aikace-aikacen
- Canja wurin shiga
- Canza adireshin uwar garken DNS
- Sake saita Smart Hub
- Sake saita TV
- Yadda ake samun ƙarfafawa a cikin Wink?
- Me zai yi idan Wink baya aiki akan kwamfuta?
Menene matsalolin?
Yawancin lokaci dalilin da ke haifar da raguwa da rashin aiki na shirin shine ana gudanar da aikin fasaha a cikinsa don inganta fasaha. Amma akwai wasu.
Kuskuren sake kunnawa
Wani lokaci yakan faru cewa an saukar da aikace-aikacen kuma an shigar da shi ba tare da matsala ba, amma saboda wasu dalilai bidiyon da ke cikinsa ba sa kunna ko rage gudu – kuskure yana faruwa. Shirin a wannan yanayin yana bincika algorithms masu matsala ta atomatik kuma yana ba da rahoton su ta hanyar lambobi ko lambobin haruffa. Ana nuna sakamakon binciken akan allon – alamar da lambar kuskuren data kasance. Tare da taimakon su, zaka iya ƙayyade dalilin rashin nasarar shirin kuma ka kawar da kanka. A kan na’urorin hannu, kuskuren da ake kira “Na’urar ba ta goyan bayan sake kunna abun ciki da aka ɓoye” na iya faruwa.Idan taga mai wannan kuskure ya bayyana yayin kallon kowane abun ciki, yana nufin cewa na’urar ta kafe. Domin aikace-aikacen ya nuna fina-finai yadda ya kamata, na’urar dole ne a kafe (kariyar kwafin da ke hana shiga abun ciki). Idan ba ku sani ba ko wayoyinku/kwal ɗin ku sun kafe, shigar da shirin Simply Unroot. Yana taimakawa wajen gano shi kuma cire shi idan ya cancanta.
Kuskuren farawa aikace-aikace
Lokacin da tsarin ba zai iya gane farkon software ba, sabunta ko sake shigar da ita. Idan sabuntawa da sake shigarwa bai taimaka ba, don magance matsalar, shigar da DNS a cikin saitunan mai karɓar tarin fuka:
- Je zuwa sashin “Network”.
- Zaɓi Matsayin hanyar sadarwa.
- Jeka Saitunan IP.
- Danna Saitunan DNS.
- Danna Shigar da hannu.
- A cikin filin da ya bayyana, shigar da “8.8.8.8”.
- Danna Gama.
- Danna “Ok” don tabbatar da aiki.
Bayan kammala manipulations ɗin da aka kwatanta, cire igiyoyin TV ɗin daga kanti na tsawon daƙiƙa 30. Sa’an nan kuma sake kunna shi, kunna ramut na TV kuma duba aikace-aikacen.
An toshe adireshin IP
Wani abin da zai iya haifar da katsewa a cikin aikin Wink shine toshe adireshin IP ta mai badawa. Gwada canza wurin shiga mara waya da haɗa mai karɓar TV zuwa gare ta. Wannan yakamata ya gyara lamarin. Idan waɗannan matakan ba su taimaka ba, matsalar tana cikin mai ba da Intanet da kanta ko a cikin uwar garken DNS. Don magance matsalar, tuntuɓi mai bayarwa a lambar wayar da aka ƙayyade a cikin yarjejeniyar sabis da aka kammala. Idan babu matsaloli a gefensa, canza adireshin uwar garken DNS (umarni suna ƙasa).
Kuskuren cike fom
Idan akwai kuskure wajen cika fom, kar a nemi kuskure a cikin tekun bayanai. Mafi kyawun faren ku shine sake kunna na’urar tarin fuka kuma fara haɗa Wink daga farkon.
Tashoshi basa nunawa
Lokacin amfani da dandali na Wink, zaku iya fuskantar matsaloli da yawa saboda samun damar shiga tashoshi na tarin fuka gaba daya ko wani bangare na rufe. Abubuwan da suka fi yawa da kuma maganin su:
- Tashoshi na farko kawai suna samuwa. A wannan yanayin, sake kunna na’urorin ku – TV da akwatin saiti. Idan bai taimaka ba, kira goyon bayan fasaha. Kuna iya tuntuɓar ta a +78001000800. Bayyana matsalar ku ga ƙwararrun ƙwararru, kuma zai bincika idan kun haɗa abubuwan da suka dace.
- Baƙar allo yana bayyana maimakon wasu tashoshi. Da farko, sake kunna na’urorin ku kuma. Idan kai mai fasaha ne kuma kana son gyara matsalar da kanka, duba saitunan modem naka. Idan wannan bai taimaka ba, ko kuma idan babu ƙwarewar da ta dace, kira sabis na tallafi.
- Ƙarin fakitin tashoshin TV ba ya aiki. Mafi mahimmanci, ba ku sami lokaci don haɗa shi ba tukuna. Ana sabunta fakitin mai amfani kowane minti 30. Idan ƙarin lokaci ya wuce, kuma tashoshin da ake so ba su bayyana a sararin sama ba, jin daɗin kiran tallafi.
- Akwai buƙatar tsawaita biyan kuɗi. Mafi mahimmanci, wannan tashar ba ta haɗa cikin biyan kuɗin ku. Yi ƙoƙarin jira kusan rabin sa’a, duba tsarin jadawalin kuɗin fito (yana da wannan tashar). Idan eh, a ƙarshen lokacin mai suna, kunna tashar kuma idan har yanzu baya nunawa, kira goyan baya.
- Wasu tashoshi koyaushe suna buƙatar lambar PIN. Don kawar da rashin jin daɗi, sanya kanka matakin samun damar “Adult” a cikin saitunan. Ana yin haka ta hanyar “Ikon Iyaye” akan babban allo. Mafi mahimmanci, yanzu akwai ƙuntatawa ga yara. A wannan yanayin, ana buƙatar lambar PIN ba kawai don tashoshi na yanayin batsa ba, har ma ga waɗanda ke watsa abun ciki don masu sauraron 16+ (tashoshin TV Yu da Jumma’a, alal misali).
Hakanan duba cewa saitunan kwanan wata da lokaci akan mai karɓar TV daidai ne. Kuna iya buƙatar canza yankin lokaci.
Kuskuren lambar 6000000
Kuskure tare da ɓoye 6000000 yana nufin babu haɗin Intanet. Bincika idan kebul ko haɗin cibiyar sadarwa daidai ne. Sake yi na’ura mai ba da hanya tsakanin hanyoyin sadarwa (kashe shi kuma a sake kunnawa).
Ba za a iya daidaita lokaci ba
Wasu tashoshin TV a cikin aikace-aikacen suna nunawa ne kawai a lokacin Moscow, kuma babu abin da za a iya yi game da shi. Wannan ya faru ne saboda buƙatun masu haƙƙin mallaka, saboda ba za a iya watsa shirye-shiryen a cikin lokaci ba. Wink app ba shi da alaƙa da shi. A halin yanzu, jerin irin wadannan tashoshi na TV sune kamar haka:
- tashar 1;
- THT;
- Wasan TB;
- TB-3;
- Juma’a;
- Super;
- THT4;
- Rasha 24;
- Labarai;
- Tashar 5;
- PEH-TB;
- CTC Soyayya;
- Che;
- ZAMAN LAFIYA;
- Ajiye;
- Tauraro;
- MUZ TB;
- CTC;
- Gida
A kan akwatunan saiti tare da sabis na “TV mai hulɗa”, ana watsa waɗannan tashoshi a lokacin gida.
Kuskure 13
A mafi yawan lokuta, lambar kuskure 13 tana da alaƙa da rashin kuɗi a cikin asusun mai amfani. Wannan yana faruwa saboda dalilai guda biyu:
- saboda sakacin mai biyan kuɗi wanda ya manta biya akan lokaci;
- saboda gazawar lissafin kuɗi saboda laifin mai bayarwa (jira kusan awa ɗaya, kuma idan babu abin da ya faru, tuntuɓi tallafin fasaha).
Lambar kuskure 20001
Wannan kuskure yana faruwa ga waɗanda ke amfani da prefix na Wink. Yana da tsari a cikin yanayi kuma ana iya haɗa shi da duk wata gazawa a cikin aikinsa. Ba shi yiwuwa a tantance ainihin dalilin ba tare da taimakon kwararru ba. Mafi yawanci sune kamar haka:
- akwatin saitin ya ƙare / karye kuma yana buƙatar gyara (dole ne mai samarwa ya maye gurbinsa da sabon kyauta);
- babu haɗin Intanet;
- matsala daga bangaren mai bayarwa (jiran masana don magance matsalar);
- akwai ƙananan gazawa a cikin tsarin kayan aiki, wanda za’a iya gyarawa ta hanyar sake kunnawa;
- saita saituna akan na’urar TV ba daidai ba;
- igiyoyin suna da kuskure ko kuma basu dace da haɗin kai na TV, akwatin saiti ko na’ura mai ba da hanya tsakanin hanyoyin sadarwa ba.
Lokaci yayi da za a sabunta prefix na Vink Rostelecom:
Kuskure 10001
A mafi yawan lokuta, kuskure 10001 yana nufin cewa mai amfani ya sake saita saitunan saitunan Wi-Fi zuwa saitunan masana’anta. Shiga cikin keɓaɓɓen asusun ku akan gidan yanar gizon hukuma na Rostelecom (https://lk-rostelecom.ru/) kuma duba duk saitunan.
Wasu matsalolin
Ana iya magance matsalolin da ke cikin wannan sashe ta hanyar sake kunna na’urar, sake haɗawa zuwa wata hanyar Intanet daban, ko sabunta aikace-aikacen Wink zuwa sabon sigar. Ana magance wadannan matsalolin ta hanyoyi masu zuwa:
- Wink yana raguwa ko faɗuwa;
- rashin ingancin hoto;
- sautin yana ɓacewa (idan babu abin da ya taimaka, rashin aikin TV ne);
- Binciken cikin aikace-aikacen baya aiki.
Me za a yi idan Wink ba ya aiki a kan TV?
Idan Wink baya aiki akan Smart TV, da farko a tabbata cewa an haɗa zaɓin da kyau. Madaidaicin haɗin algorithm yayi kama da haka:
- Mai amfani ya wuce matakin rajista.
- Abokin ciniki ya biya kuɗin kunshin ko shigar da lambar talla da aka karɓa a baya don amfani da sabis ɗin.
Idan har yanzu shirin bai fara ba kuma TV ɗin yana nuna baƙar fata, bi waɗannan matakan:
- sake kunna TV ɗin ku;
- sake shigar da aikace-aikacen kanta;
- sake shigar da sabis ɗin;
- canza wurin shiga Intanet;
- canza adireshin uwar garken DNS;
- sake saita saitunan Smart Hub zuwa “tsoho”;
- sake saita TV ɗin ku.
Kara karantawa game da duk waɗannan hanyoyin don dawo da aikin aikace-aikacen Wink, karanta ƙasa. Ba su da wahala kuma ba sa buƙatar ƙarin ƙwarewar fasaha.
Sake kunna TV
Wannan wata hanyar magance matsala ce ta gargajiya, wacce tana cikin na farko da za a fara amfani da ita. A cikin 70% na lokuta, wannan magudi ya isa ya dawo da komai zuwa al’ada. Idan dandamali ya daina aiki ba zato ba tsammani, sake kunna TV ɗin kuma cire na’urar daga kanti na mintuna 3-5. Sa’an nan kuma mayar da shi kuma gwada Wink gudu. Komai yakamata yayi aiki. Idan matsalar ta kasance ba a warware ba, ci gaba zuwa matakai na gaba.
Sake shigar da aikace-aikacen
Idan sake kunna TV ɗin bai taimaka ba, gwada sake shigar da Wink app akansa.
Talabijan din da aka saki kafin 2015 kawai ke tallafawa shirin.
Don gano ainihin samfurin da shekarar kera na’urar ku, yi amfani da ɗayan hanyoyin masu zuwa:
- dubi lakabin masana’anta, wanda ya kamata a liƙa a bayan mai karɓar TV;
- bude umarnin don TV kuma nemo bayanan da ake bukata a can;
- je zuwa ga official website na manufacturer na TV da kuma ganin ainihin model a can – a cikin asusunka.
Bayan tabbatar da cewa mai karɓar TV yana goyan bayan wannan shirin, sake shigar da shi ta bin umarnin:
- Tsaya akan APPS akan Smart Bar kuma danna maɓallin a tsakiyar ramut don buɗe sabis ɗin.
- Zaɓi aikace-aikacen Wink daga jerin shirye-shiryen da ke buɗewa. Don yin wannan, matsa sama da shi kuma ka riƙe maɓallin tsakiya na ramut har sai ƙarin menu ya bayyana.
- A cikin menu wanda ya buɗe, danna kan “Sake shigar” abu. Sannan za a sake shigar da aikace-aikacen ba tare da shigar ku ba.
Idan an yi komai daidai, an yi nasarar sake shigar da aikace-aikacen. Lokacin shigarwa ya dogara da saurin Intanet da aka haɗa da mai karɓar TV.
Canja wurin shiga
Don mayar da app ɗin zuwa aiki, canza wurin shiga. Hanya mafi kyau don magance wannan matsala ita ce ƙirƙirar wuri mai zafi akan na’urar kuma haɗa shi. Idan bayan yin waɗannan ayyukan, aikin yana aiki lafiya, to matsalar ta ta’allaka ne ga mai bada sabis na Intanet.
Canza adireshin uwar garken DNS
Idan babu matsaloli tare da mai bayarwa, duba uwar garken DNS. Ana yin haka kamar haka:
- Bude babban menu na saitunan mai karɓar TV.
- Je zuwa sashin “Gaba ɗaya”.
- Je zuwa “Network” da “Network Status”. Duba nan idan an haɗa tarin tarin fuka da Intanet.
- Zaɓi sashin “Saitunan IP”.
- Je zuwa abin “Saitunan DNS” kuma kunna aikin “Shigar da hannu” a cikinsa.
- Shigar da “8.8.8.8” a cikin filin Sabis na DNS. Idan haɗin bai yi aiki ba, gwada shigar da wannan – “208.67.222.222”.
- Danna “An yi” kuma komawa zuwa babban menu.
- Danna Ajiye Canje-canje.
Bayan an yi magudi, tabbatar da cewa akwai Intanet akan TV, sake kunna TV kuma a sake gwada aikace-aikacen Wink.
Sake saita Smart Hub
Ta hanyar sake saita Smart Hub, za ku sake saita duk saitunan shirye-shiryen da aka shigar a baya kuma ku cire aikace-aikacen da aka sanya akan TV. Algorithm na ayyuka lokacin sake saita saitunan Smart Hub:
- Je zuwa babban menu na mai karɓar TV kuma je zuwa sashin “Tallafawa”.
- Zaɓi abu “Gano kai”, kuma a ciki – “Sake saita Smart Hub”.
- Ƙayyade lambar PIN ɗin da tsarin ke buƙata (idan mai amfani bai canza shi ba, haɗin “0000” ya fi dacewa).
- Jira ƴan mintuna yayin da tsarin ke aiwatar da bayanan kuma ya sake saita saitunan.
- Koma zuwa “Babban Menu”.
- Duba akwatin don nuna kun yarda da sharuɗɗa da sharuɗɗan.
- Shiga cikin asusunku.
- Zaɓi Wink a cikin jerin aikace-aikacen, shigar da shi.
- Kaddamar da shigar aikace-aikace.
Kafin ɗaukar irin waɗannan tsauraran matakan, tabbatar da cewa an tabbatar da TV ɗin a cikin Tarayyar Rasha. Idan ka sake saita TV ɗin ba tare da takaddun shaida ba, zaku iya toshe na’urar gaba ɗaya.
Kula da alamar masana’anta. Lambar serial ɗin na’urar da aka tabbatar tana ƙarewa da “XRU” kuma ana yiwa lakabin “EAC”.
Sake saita TV
Mataki mafi tsattsauran ra’ayi, wanda aka ɗauka azaman maƙasudin ƙarshe – idan duk sauran hanyoyin sun gaza, kuma kawai idan kun tabbata cewa na’urar tarin fuka dole ne ta goyi bayan aikace-aikacen Wink.
Ta wannan hanyar, ba kawai za ku magance matsalar da ke da alaƙa da matsalolin aikace-aikacen ba, amma kuma za ku dawo da saitunan masana’anta na TV.
Yadda ake sake saita saitunan:
- Ta hanyar babban menu, je zuwa saitunan “Gaba ɗaya”.
- Danna “Sake saitin zuwa saitunan masana’anta”.
- Yarda cewa za a sake saita duk saituna ta danna “Ee”.
- Jira sake saitin ya ƙare kuma a sake gwada shigar da app ɗin.
Yadda ake samun ƙarfafawa a cikin Wink?
Wani lokaci, don aikace-aikacen Wink yayi aiki daidai kuma ya sami damar amfani da shi gabaɗaya, ana buƙatar ƙarfafawa. Mai dubawa na iya bambanta dangane da na’urar da aka shigar da sabis ɗin, amma algorithm na ayyuka iri ɗaya ne a ko’ina. Don iyakar samun dama, jerin ayyuka kamar haka:
- Je zuwa babban menu na na’urar kuma je zuwa sashin “Ikon Iyaye”.
- Je zuwa sashin Zaɓin Bayanan Bayani. Tsaya a kan Basic matakin kuma danna Shirya.
- Je zuwa “Nuni na abun ciki” kuma zaɓi zaɓin “Nuna” anan.
- Je zuwa “Age Restrictions” kuma zaɓi “18+” a nan. Cire alamar akwatin don neman lambar PIN.
- Danna “Ok” akan ramut kuma duk canje-canje za a adana. Matsayin shiga na yanzu zai canza zuwa “Yanzu”.
Bayan ajiye canje-canje, je zuwa “My Settings”. Koma zuwa sashin “Level Access” kuma duba idan an saita shi zuwa “18+”. Sauran mashahuran mafita don kallon fina-finan Tetatra akan layi:
Me zai yi idan Wink baya aiki akan kwamfuta?
Wink akan PC yana aiki azaman gidan yanar gizo. Don amfani da aikace-aikacen Wink akan kwamfutarka, kawai shigar da adireshin Wink.rt.ru a cikin mashaya mai bincike. Ban da aikin fasaha akan sabis ɗin, akwai dalilai guda biyu kawai don kurakurai a cikin aikin aikace-aikacen:
- Rashin haɗin Intanet mara kyau. Maganin shine sake kunna na’ura mai ba da hanya tsakanin hanyoyin sadarwa.
- Matsaloli a cikin aikin PC kanta. Maganin shine a sake kunna kwamfutar, duba ta don ƙwayoyin cuta.
Sabis ɗin Wink wanda Rostelecom ya ƙirƙira shine tashar bidiyo ta multimedia. Idan wannan shine karon farko da kuke haɗa app ɗin zuwa TV ɗin ku, da fatan za a bi umarnin kuma kuyi hankali don shigar da bayanan da suka dace. Sannan Wink zai baka damar kallon bidiyo tare da hotuna masu inganci da sauti ba tare da wata matsala ba.