Chifukwa chiyani cholakwika 11 chimachitika pa Tricolor TV, ndipo mungakonze bwanji?

Ogwiritsa ntchito ma TV a satellite nthawi zambiri amakumana ndi vuto pomwe uthenga wolakwika ukuwonetsedwa pa TV. Cholakwika 11 ndi chimodzi mwazovuta zomwe zimachitika pa Tricolor ndipo zimatha kuchitika pazifukwa zosiyanasiyana. Tikuthandizani kuti mudziwe zambiri za tanthauzo la cholakwikacho komanso momwe mungakonzere.

Kodi cholakwika 11 chimatanthauza chiyani pa Tricolor TV?

Mauthenga “Code 11” kapena “Error 11” nthawi zambiri amatanthauza mavuto pakulipirira ntchito za wopereka – mwachitsanzo, kuti kulembetsa ku phukusi la tchanelo sikunatsegulidwe kapena kuti kiyi yotsegulira sinalandirebe ndi wolandila. Ngati ndichifukwa chake, cholakwika nambala 11 imakonzedwa mosavuta mumphindi zochepa.

Ngati simukulipirira phukusi la tchanelo pa nthawi yake, Tricolor TV idzachepetsa kuwulutsa kwawo mpaka kulipira kwathunthu kwa ntchitoyo (kutengera phukusi lanu kapena mtengo).

Zifukwa za zolakwika nambala 11

Kuti mumvetse momwe mungachotsere cholakwika 11 pa Tricolor, muyenera kuganizira kuti sizikugwirizana ndi vuto laukadaulo kapena kusagwira bwino ntchito kwa wolandila, komanso sizikugwirizana ndi kuwonongeka kwa khadi lanzeru kapena kulephera kwamayendedwe a mlongoti. Zifukwa zazikulu za cholakwika chakhumi ndi chimodzi:

• Polipira, wolembetsayo adawonetsa molakwika nambala ya mgwirizano kapena adalemba zolakwika ndikusamutsira ndalamazo pamlingo wa wogwiritsa ntchito wina.
• Ndalamazo zinatumizidwa ku akaunti yaumwini, koma sizinatchulidwebe, kotero kulembetsa kumatsekedwa – kukonza malonda kumatenga nthawi, pambuyo pake kuwulutsa kwa TV kudzayambiranso.
• Malipiro olembetsa adachedwa, zomwe zidapangitsa kuti kutsekereza kuwulutsa kwa ma TV a Tricolor TV.
• Ndalamazo zasamutsidwa ku ndalama zonse za wogwiritsa ntchito ndipo sizinagawidwebe pakati pa mautumiki / zolembetsa zomwe zimagwiritsidwa ntchito.

Ndi njira ziti zomwe mungathe kulipira Tricolor – werengani za izo apa .

Njira zothanirana ndi vuto zimadalira chomwe chayambitsa cholakwikacho. Choncho tiyenera kuyamba ndi diagnostics.

Malangizo Odzithetsa Mavuto

Njira zothetsera vutoli zikuphatikiza macheke wamba ndi kukonzanso fakitale ngati njira yomaliza. Njira yachiwiri ndiyofunikira pakachitika zovuta zamapulogalamu, ngati chipangizocho chikuwonetsa chidziwitso cholakwika kapena cholakwika chimachitika nthawi ndi nthawi.

Kuwona Zolembetsa

Mosasamala kanthu za njira yolipirira, zidziwitso zaposachedwa zimatumizidwa pakompyuta ku terminal ya kampaniyo. Kuchokera pamenepo, chidziŵitsocho chimapita ku setilaiti ya m’mlengalenga, ndiyeno ku cholandirira wailesi yakanema. Ndipo pokhapokha atalandira lamulo lomaliza, kupeza mpweya kumabwezeretsedwa.

Ogwiritsa ntchito sangayambe kuwonera makanema awo omwe amawakonda ndikuwonetsa mpaka ndalamazo zitayikidwa pamlingo wawo.

Kuchotsa cholakwika 11 pa Tricolor TV, akaunti ya wogwiritsa ntchito (LC) patsamba lovomerezeka la wogwiritsa ntchito imathandizira. Kuti mulowetse, muyenera kutchula:

• chizindikiritso cha chipangizo – chiri mu mgwirizano, pa chomata cha wolandila ndi pa khadi lanzeru;
• mawu anu achinsinsi apadera (ngati mwayiwala ndipo sanatchulidwe m’malemba a wolandira, mukhoza kulibwezeretsa podina batani loyenera mu fomu yololeza mu akaunti yanu).

Ndibwino kuti muyang’ane mosamala zoikamo za kugawa ndalama zomwe zikubwera. Momwe mungachitire:

1. Pitani patsamba lovomerezeka la Tricolor ndikulowetsa akaunti yanu – https://www.tricolor.tv/
2. Pitani ku tabu “My Services”/”Akaunti Yaumwini”.
3. Onetsetsani kuti muli ndi ndalama pamlingo wanu.
4. Perekani ndalama zolipirira phukusi la tchanelo malinga ndi zosowa zanu.

Kugawidwa kwa ndalama kumatanthawuza kuti wogwiritsa ntchito payekha amatumiza gawo la ndalamazo ku akaunti yake kuti alipire phukusi linalake la njira. Izi ndizosavuta kuchita – pansi pa tsamba la akaunti yaumwini pali mawonekedwe omwe phukusi lofunidwa ndi kuchuluka kwa malipiro amasonyezedwa. Kutumiza ndalama:

1. Lowetsani zambiri zanu.
2. Dinani Kugawa batani.

Ngati kugawa kukugwira ntchito moyenera, sikuyenera kukhala ndi vuto pakutha kwa kanema wawayilesi chifukwa chosalembetsa.

Mutha kuyang’ana zochitika za kulembetsa kwina m’njira zingapo:

• Mu akaunti yanu, mu tabu yofananira.
• Patsamba la Tricolor, osalowetsa akaunti yanu, kuti muwone, tsatirani ulalo – https://www.tricolor.tv/check-subscriptions/
• Kudzera mwa wothandizira call center.

Onerani kanema wamaphunziro amomwe mungayang’anire zolembetsa: https://youtu.be/xSjYcxZmUzw Muakaunti yanu, mutha kuyang’ana mwachangu momwe mapaketi onse a TV alili. Mukhozanso kubwezeretsanso akaunti yanu kumeneko – kuchokera ku khadi la banki kapena kusamutsidwa kuchokera ku zikwama zamakina amagetsi.

Malipiro a ntchito

Ngati, poyang’ana zolembetsa zogwira ntchito, mupeza kuti ntchitozo sizinayambitsidwe ndipo palibe ndalama pa akaunti, kuti muchotse cholakwika 11, muyenera kubwezeretsanso ndalamazo. Pali njira zingapo zosinthira ndalama ku akaunti ya Tricolor:

• Kudzera kubanki pa intaneti. Pamasamba a Sberbank, ALFA-BANK, Absolut, URALSIB, Bank Saint Petersburg, Intesa, etc.
• Ndi zikwama zapaintaneti. UMoney, WebMoney, Eleksnet, Money.Mail.RU, e-POS, Qiwi, ndi zina zotero.
• Kuchokera ku akaunti ya foni yam’manja. Ogwiritsa ntchito MTS, Beeline ndi Megafon atha kugwiritsa ntchito njira yolipira.
• Kupyolera mu ma salons oyankhulana ndi maunyolo ogulitsa. Amagwirizana ndi wothandizira “Svyaznoy”, “Beeline”, “MTS”, “City”, “Rostelecom”, etc. Mukhozanso kulipira kudzera pa desiki la ndalama la Russian Post.
• Pa desiki la ndalama la banki yothandizana naye. Mukhoza kupita ku ofesi ya Sberbank, Alfa-Bank, Russian Standard, VTB, AvtogradBank, etc.
• Kudzera patsamba lovomerezeka la Tricolor. Kuchokera ku khadi la banki Visa, MasterCard, Mir kapena JCB, SPB, ndalama zamagetsi.
• Kuofesi yapafupi ya Tricolor. Mutha kupeza maadiresi pa ulalo – https://www.tricolor.tv/how-to-connect/where-buy/buy/offices/
• Kupyolera mu ma terminals othandizana nawo ndi ma ATM. Machitidwe oyenerera ochokera ku Sberbank, Gazprombank, Rosselkhozbank, Forward Mobile, URALSIB, etc.

Mutha kudziwa zambiri za momwe mungalipire Tricolor TV kudzera ku Sberbank m’nkhaniyi .

Kuti mupeze mndandanda wathunthu wamabungwe omwe mungagwiritse ntchito momwe mungathere kubweza ndalama za Tricolor, onani tsamba lovomerezeka la omwe amapereka gawo loyenera. Posamutsa ndalama, muyenera kuonetsetsa kuti abwera kudzalipira phukusi linalake. Nthawi zambiri ndalama zimasamutsidwa kumaakaunti omwe sali okhudzana ndi kuyambitsa ntchito. Momwe wogwiritsa ntchito angawongolere ndalama zawo pogwiritsa ntchito akaunti yawo yafotokozedwa m’gawo lapitalo. Kuti mupewe zovuta zotere, ndi bwino kubwezeretsanso ndalamazo patsamba lovomerezeka la Tricolor – kudzera mu fomu yapadera. Momwe mungachitire izi pogwiritsa ntchito chitsanzo cha kulipira ndi khadi la banki:

1. Lowani muakaunti yanu ya ogwiritsa ntchito.
2. Tsegulani Malipiro a Paintaneti a Tricolor – https://tricolor.city/packages/
3. Lowetsani ID ya wolandirayo/nambala ya contract, ndalama zolipirira, nambala yanu yafoni ndi imelo adilesi.
4. Tsimikizirani ntchito.

Ndalama zimabwera mumasekondi, ndipo makanema apa TV amayamba kuwulutsa pakatha mphindi 2-3.

Kuyang’ana kulandila ndalama ku akaunti

Khodi yolakwika 11 sichitha kuchoka pa chowunikira mutangolipira ndalama zolembetsa. Zimatenga nthawi kuti ndalamazo zifikire kwa wolandila. Kuti muwone ngati ndalama zalandilidwa, mutha kuchita izi:

• Gwiritsani ntchito akaunti yanu. LC yomwe ili patsamba lovomerezeka la kampaniyo imawonetsa zidziwitso zonse zofunika, kuphatikiza kuthekera koyang’ana kuchuluka kwa olembetsa.
• Lumikizanani ndi chithandizo chaukadaulo cha Tricolor. Musanayambe kulankhulana ndi katswiri, m’pofunika kukonzekera mgwirizano ndi wothandizira komanso zolemba zanu, chifukwa mudzafunika kutsimikizira kuti ndinu ndani.

Zimachitikanso kuti ndalamazo zidabwera ku akaunti ya wogwiritsa ntchito, koma sizinali zokwanira kulipira mautumiki olumikizidwa. Mkhalidwewo umatchedwa malipiro osamalizidwa. Kupeza kuti ili ndi vuto ndikosavuta: si maphukusi onse oyitanidwa omwe akugwira ntchito. Mwachitsanzo, palibe njira zophunzitsira, ndipo njira zamasewera zimapita popanda mavuto. Mutha kuchotsa zolipira zomwe zikuyembekezeredwa mu akaunti yanu. Ingoyang’anani ndalama ndi mtengo wa zolembetsa zomwe sizikuyambitsanso kapena kuyambitsa. Ngati mulibe ndalama zokwanira pa akaunti yanu, ikani ndalama zomwe zikufunika kuti mutsegule phukusi lotsekedwa.

Pemphani ma code kutsegula

Zimachitika kuti mutatha kulipira, cholakwika 11 sichichoka. Chifukwa chachikulu ndichakuti ma code activation akale adagwiritsidwa ntchito. Kuti muthetse vutoli, chitani zotsatirazi:

1. Pitani ku akaunti yanu patsamba lovomerezeka la Tricolor TV.
2. Pezani gawo mumndandanda waukulu momwe mungapezere kiyi yatsopano yotsegulira.
3. Yatsani wolandila ku imodzi mwamakanema a TV ndi cholakwika 11.
4. Osazimitsa chochunira mkati mwa maola 3-8.

Nthawiyi ndi yokwanira kuti chizindikiro cha satelayiti chifike kudera limene wogwiritsa ntchitoyo amakhala ndikufalitsa uthenga wofunikira. Ngati njira zomwe zatengedwa sizikugwira ntchito, ndibwino kuti wogwiritsa ntchito alumikizane ndi wogulitsa chipangizocho kapena wogwiritsa ntchito telecom. Kupatula apo, zolakwika 11 zitha kuwoneka pazifukwa zina.

Ngati kuposa TV imodzi

Nthawi zambiri anthu amaika osati mmodzi, koma awiri kapena kuposa olandila TV. Pankhaniyi, imodzi mwa izo imagwiritsidwa ntchito ngati seva, ndipo chizindikiro chimagawidwa kuchokera ku zipangizo zina. Ngati ntchito zonse zilipidwa, chipangizo chachikulu chimagwira ntchito bwino, ndipo cholakwika 11 chimapezeka pa chipangizo cha kasitomala, pali njira zingapo zothetsera izo:

• kuyambitsanso chipangizocho – kulumikiza wolandila vuto pamanetiweki, dikirani masekondi angapo, kenako ndikubwezeretsani;
• fufuzaninso ma tchanelo – sinthani mndandanda wamakanema a TV kudzera pazokonda;
• sinthani makiyi otsegula a chipangizo chomwe cholakwika chimachitika.

Zoyenera kuchita ngati zonse zalipidwa, koma cholakwikacho sichichoka?

Si zachilendo pazochitika pamene, mutatha kulipira phukusi lotha ntchito, kupeza TV sikubwezeretsedwa nthawi yomweyo. Cholakwika 11 nthawi zambiri chimachitika patsiku loyamba wogwiritsa ntchito akalipira. Koma mukhoza kufulumizitsa ndondomeko ya “kuvomereza” malipiro ndi wolandira.

Yambitsaninso

Momwe mungakonzere cholakwika 11 mutatha kulipira? Njira imodzi yomwe yakhala ikugwira ntchito ndikuyambitsanso wolandila. Kuti muchite izi, chitani zotsatirazi:

1. Zimitsani TV ndi wolandila pozichotsa pa socket.
2. Dikirani pafupi mphindi 10 ndikuyatsanso zida.
3. Pitani ku tchanelo chotsekeredwa ndikudikirira kuti kusewera kuyambirenso.

Ngati simungathe kuwonera makanema apa TV, koma mulibe vuto pakulipira zolembetsa, onetsetsani kuti mwayambitsanso chipangizocho.

Kuyambitsanso

Muakaunti yaumwini ya wogwiritsa ntchito, pamalo owoneka bwino, pali batani lofiira lomwe lili ndi mawu akuti: “Tumizaninso ma code ovomerezeka.” Mukalandira cholakwika 11 pa chipangizo chimodzi kapena zonse ziwiri, muyenera kuchita motere:

1. Zimitsani zida pa netiweki.
2. Yang’anani ngati khadi lanzeru laikidwa bwino.
3. Ngati khadi lakhazikitsidwa molondola, pitani ku akaunti yanu pawebusaiti yovomerezeka ndikudina batani kuti mutumizenso kachidindo.
4. Yatsani zida zamagetsi.
5. Yatsani tchanelo chosakanizika pa TV yanu.

Kutengera ndi chipangizocho, zitha kutenga mphindi zingapo mpaka maola angapo kuti mubwezeretse kuwulutsa pazenera. TV sikuyenera kuyatsidwa, chinthu chachikulu ndi wolandila wophatikizidwa. Ndikokwanira kufufuza nthawi ndi nthawi ngati chithunzicho chikuwoneka pa wolandira kapena ayi.

Ngati cholakwika chikachitika mukusanthula pafupipafupi 11766

Mavuto mukamasanthula pafupipafupi 11766 ya Tricolor amawonekera nthawi zambiri mukasintha pulogalamu yolandila, koma pangakhale zifukwa zina. Zoyenera kuchita muzochitika zosiyanasiyana:

• Zosintha zakale/zoyikidwa molakwika. Mwina china chake chidalakwika pakutsitsa, ndipo pulogalamuyo sinayike bwino. Kuti muwone, pitani ku “Status” pa TV ndikuyang’ana mzere wa “Software version”, yerekezerani nambala ya mapulogalamu ndi yomwe ikulimbikitsidwa ndi wogwiritsa ntchito pamalopo.
• Zokonda zalephera. Pankhaniyi, muyenera kukonzanso kwathunthu kuti wolandila abwerere ku zoikamo za fakitale (malangizo ali pansipa).
• Kuyikanso kwa mlongoti / zakuda. Muyenera kuyankha mafunso angapo nokha: kodi nyengo yakula kwambiri masiku ano, mwakhala mukutsuka ndi kukonza mbale kwa nthawi yayitali bwanji, ndipo pakhala pali zosokoneza panjira ya mlongoti (nyumba zatsopano kapena mitengo yokulirapo).

Kukhazikitsanso wolandila

Pa Tricolor TV, cholakwika chakhumi ndi chimodzi chingakhalenso chifukwa chakusintha kolakwika. Chifukwa chake, ngati malangizo omwe ali pamwambapa sakuthandizani, muyenera kukonzanso zosintha zonse kukhala zoyambirira:

1. Pezani batani la menyu pa remote control.
2. Sankhani “Chipangizo”/”Zikhazikiko” kapena china chilichonse chofanana (kutengera pulogalamu yanu ndi mtundu wa wolandila).
3. Sankhani Factory Bwezerani kapena Bwezerani Deta.
4. Dongosolo lidzakufunsani kuti mulowetse mawu achinsinsi, chitani (nthawi zambiri kuphatikiza 0000 ndikoyenera).
5. Tsimikizirani kukonzanso ndikudikirira wolandila kuti ayambitsenso.
6. Onetsaninso matchanelo – fufuzani pa menyu. Kenako pitani ku njira ya TV yomwe idatsekedwa kale ndikudikirira kuti kuwulutsa kuyambike.

Chonde dziwani kuti ngati mutagwiritsa ntchito njirayi, mudzayenera kukonzanso wolandila pambuyo pokonzanso ndikukonzanso mndandanda wamayendedwe anu.

Ngati muli ndi mafunso okhudza njira iliyonse, kapena ngati vutoli silingathetsedwe, chonde lemberani Tricolor TV Technical Support Service.

Ndi liti pamene kungochotsa wolandila kudzathandiza?

Ngati palibe njira yomwe ili pamwambayi idathandizira, wolandila akhoza kukhala wanthawi yayitali. Pankhaniyi, muyenera kusintha chipangizo ndi chatsopano. Ma tricolor tuners ayenera kusinthidwa chaka chimodzi kapena ziwiri, kutengera momwe zida zimagwirira ntchito. Mutha kupeza chipangizo chatsopano pogwiritsa ntchito ntchito ya “Exchange for a new” patsamba lovomerezeka la Tricolor. Ngati wolandirayo apezeka kuti sakugwira ntchito, mudzasinthanitsa kwaulere. Chipangizo chatsopanocho chidzakhala ndi mapulogalamu aposachedwa.

Kodi mungapitilize bwanji kusakatula pompano?

Zingatenge nthawi kuti muyambirenso kuwonera ma satellite. Koma mutha kupitiliza kusakatula nthawi yomweyo – pali njira zingapo:

• Pitani ku kino.tricolor.tv. Kumeneko muyenera kulowa ndi dzina lanu lolowera ndi mawu achinsinsi. Kenako sankhani tchanelo chomwe mukufuna kuwonera. Maphukusi onse olipidwa akupezeka patsamba.
• Ikani pulogalamu ya Tricolor Cinema ndi TV. Ndizotheka kutsitsa pulogalamuyi pa foni yam’manja kapena pa TV yanzeru yokhala ndi ntchito ya Smart TV. Tsitsani maulalo a OS osiyanasiyana:
  • Google Play – https://play.google.com/store/apps/details?id=com.gsgroup.tricoloronline.mobile&pcampaignid=MKT-Other-global-all-co-prtnr-py-PartBadge-Mar2515-1
  • App Store – https://apps.apple.com/en/app/%D1%82%D1%80%D0%B8%D0%BA%D0%BE%D0%BB%D0%BE%D1%80- %D0%BE%D0%BD%D0%BB%D0%B0%D0%B9%D0%BD-%D1%82%D0%B2/id1412797916
  • AppGallery – https://appgallery.huawei.com/app/C101752341?appId=C101752341&source=appshare&subsource=C101752341
• Lumikizani chochunira ku intaneti. Choyamba, fufuzani ngati n’zotheka kuchita izi pamtundu wanu wa hardware. Popeza chizindikirocho sichidzachokera ku satellite, koma kudzera pa intaneti yapadziko lonse, cholakwikacho chiyenera kutha.

Kulumikizana ndi thandizo laukadaulo

Ngati cholakwika 11 chikuwonekerabe pazenera, ndipo akauntiyo yawonjezeredwa, ndizotheka kuti vutolo lidachitika chifukwa cha vuto la wopereka. Kuti mudziwe, muyenera kulumikizana ndi wogwiritsa ntchito nambala yafoni kapena m’njira ina yabwino. Woyimilirayo akuyenera kupereka:

• zambiri za mwiniwake wa chipangizocho;
• nambala ya chizindikiritso cha wolandira;
• zambiri zavutoli.

Nkhani zosagwirizana ndiukadaulo zimathetsedwa mwa kukambirana pafupipafupi. Ngati wolandirayo akulephera, vuto limalowa mu luso lamakono. Pankhaniyi, wolembetsa wa Tricolor TV amasamutsidwa kwa wogwiritsa ntchito kuchokera ku chithandizo chaukadaulo yemwe amagwira ntchito pamavuto otere.

Mwiniwake wa chipangizocho angathenso kuyitanira mbuye kunyumba kwake, ngati chirichonse sichinathe kuthetsedwa panthawi yolankhulana kutali ndi woyendetsa.

Momwe mungalumikizire ntchito:

• Imbani foni yaulere 8 800 500 01 23 (imagwira ntchito nthawi yonseyi, nambalayi ndi yofanana ku Russia yonse).
• Pitani ku gawo la “Help Center” patsamba lalikulu latsamba lovomerezeka.
• Lumikizanani ndi alangizi a 24/7 kudzera muakaunti yanu.

Tricolor TV ikapanda kuwonetsa njira ndipo zolakwika 11 zimachitika, timalimbikitsa kuti mugwiritse ntchito njira zomwe tafotokozazi. Mukhoza kuthetsa chiopsezo cha vuto pokhapokha mutalipira phukusi lolembetsa panthawi yake. Izi zimafuna kukhazikitsa kugawa koyenera kwa ndalama.