Abakoresha TV ya Satelite bakunze guhura nibibazo mugihe ubutumwa butagaragara bwerekanwe kuri TV. Ikosa 11 nikimwe mubibazo bikunze kugaragara kuri Tricolor kandi birashobora kubaho kubwimpamvu zitandukanye. Tuzagufasha kumenya byinshi kubisobanuro byikosa nuburyo bwo kugikemura.
- Ikosa 11 risobanura iki kuri TV ya Tricolor?
- Impamvu z’amakosa nimero 11
- Amabwiriza yo kwikemurira ibibazo
- Kugenzura Kwiyandikisha
- Kwishura serivisi
- Kugenzura iyakirwa ry’amafaranga kuri konti
- Saba kode yo gukora
- Niba televiziyo irenze imwe
- Niki wakora niba byose byishyuwe, ariko ikosa ntirishire?
- Ongera usubiremo
- Kongera gukora
- Niba hari ikosa ribaye mugihe cyo gusikana inshuro 11766
- Kugarura uwakiriye
- Ni ryari gusimbuza abakiriye bizafasha gusa?
- Nigute ushobora gukomeza gushakisha muri kano kanya?
- Menyesha inkunga ya tekiniki
Ikosa 11 risobanura iki kuri TV ya Tricolor?
Ubutumwa “Kode 11” cyangwa “Ikosa 11” akenshi bisobanura ibibazo bijyanye no kwishyura serivisi zabatanga – urugero, ko kwiyandikisha kumurongo wumuyoboro bitigeze bikorwa cyangwa urufunguzo rwo gukora rutarakirwa nuwakiriye. Niba arinimpamvu, ikosa kode 11 ikosorwa byoroshye muminota mike.
Niba utishyuye paki yimiyoboro mugihe, TV ya Tricolor izagabanya uburenganzira bwogutangaza kugeza igihe yishyuye serivisi (bitewe na pake yawe cyangwa igiciro).
Impamvu z’amakosa nimero 11
Kugira ngo wumve uburyo bwo gukuraho ikosa 11 kuri Tricolor, ugomba gutekereza ko bitajyanye nubusembwa bwa tekiniki cyangwa imikorere mibi yabakiriye, kandi ntibifitanye isano no kwangirika kwamakarita yubwenge cyangwa kunanirwa kwerekezo ya antenna. Impamvu nyamukuru zamakosa ya cumi na rimwe:
- Iyo wishyuye, abiyandikishije yerekanye nabi nimero yamasezerano cyangwa yinjije amakuru atariyo hanyuma yohereza amafaranga kumubare wundi mukoresha.
- Amafaranga yoherejwe asigaye kuri konte yumuntu ku giti cye, ariko ntarashyirwa mu bikorwa, bityo abiyandikisha barahagaritswe – gutunganya ibicuruzwa bifata igihe, nyuma ya tereviziyo izahita ikomeza.
- Amafaranga yo kwiyandikisha yararengeje igihe, bigatuma bahagarika ibiganiro bya tereviziyo ya Tricolor.
- Amafaranga yimuriwe kumikoreshereze rusange yumukoresha kandi ntarakwirakwizwa muri serivisi / abiyandikisha byakoreshejwe.
Ni mu buhe buryo ushobora kwishyura Tricolor – soma ibyerekeye hano .
Intambwe zihariye zo gukemura ibibazo biterwa nimpamvu yamakosa. Tugomba rero gutangirana no gusuzuma.
Amabwiriza yo kwikemurira ibibazo
Igisubizo cyikibazo kirimo cheque isanzwe hamwe no gusubiramo uruganda nkuburyo bwa nyuma. Ihitamo rya kabiri rifite akamaro mubihe byananiranye na software, niba igikoresho cyerekana amakuru atariyo cyangwa ikosa riba mugihe runaka.
Kugenzura Kwiyandikisha
Hatitawe ku buryo bwo kwishyura, amakuru agezweho yoherezwa kuri elegitoronike kuri terefone yikigo cya serivisi cyuzuye cya sosiyete. Kuva aho, amakuru ajya mu kirere cyogajuru, hanyuma akajya kuri televiziyo. Kandi nyuma yo kwakira itegeko rya nyuma, kugera ku kirere biragarurwa.
Abakoresha ntibashobora gutangira kureba imiyoboro bakunda no kwerekana kugeza igihe amafaranga yatanzwe muburyo bwabo bwite.
Kurandura ikosa 11 kuri Tricolor TV, konte yumukoresha (LC) kurubuga rwemewe rwumukoresha wa serivisi izafasha. Kwinjira, ugomba kwerekana:
- ibiranga ibikoresho – biri mumasezerano, kuri stikeri yakira no ku ikarita yubwenge;
- ijambo ryibanga ryihariye (niba waribagiwe kandi ntirisobanuwe mubyangombwa byakira, urashobora kugarura ukanze buto ikwiye muburyo bwo kwemerera kuri konte yawe bwite).
Birasabwa ko ugenzura neza igenamiterere ryo gukwirakwiza amafaranga yinjira. Uburyo bwo kubikora:
- Jya kurubuga rwemewe rwa Tricolor hanyuma wandike konte yawe – https://www.tricolor.tv/
- Jya kuri “Serivisi zanjye” / “Konti Yumuntu”.
- Menya neza ko ufite amafaranga asigaye.
- Tanga amafaranga yo kwishyura imiyoboro yuyoboro ukurikije ibyo ukeneye.
Isaranganya ryamafaranga risobanura ko uyikoresha yigenga yohereza igice cyamafaranga kuri konti yumuntu kugirango yishyure paketi yihariye. Ibi biroroshye gukora – hepfo yurupapuro rwa konte yumuntu ku giti cye hari ifishi yerekana paki yifuzwa hamwe n’amafaranga yishyuwe. Kohereza amafaranga:
- Injira ibisobanuro byawe.
- Kanda buto yo gukwirakwiza.
Niba isaranganya rikora neza, ntihakagombye kubaho ikibazo cyo guhagarika televiziyo kubera kwiyandikisha kudakora.
Urashobora kugenzura ibikorwa byabiyandikishije muburyo butandukanye:
- Muri konte yawe bwite, muri tab ijyanye.
- Kurubuga rwa Tricolor, utiriwe winjira kuri konte yawe bwite, kugirango urebe, ukurikire umurongo – https://www.tricolor.tv/check-subscription/
- Binyuze kumukozi wo guhamagara.
Kurikirana amashusho ya videwo yuburyo bwo kugenzura abiyandikishije: https://youtu.be/xSjYcxZmUzw Muri konte yawe bwite, urashobora kugenzura byihuse imiterere yububiko bwa TV. Urashobora kandi kuzuza konte yawe hariya – uhereye ku ikarita ya banki cyangwa kohereza amafaranga mu gikapo muri sisitemu ya elegitoroniki.
Kwishura serivisi
Niba, mugihe cyo kugenzura abiyandikishije bakora, urasanga serivisi zidakora kandi ntamafaranga kuri konti, kugirango ukureho ikosa 11, ugomba kuzuza amafaranga asigaye. Hariho uburyo bwinshi bwo kohereza amafaranga kuri konte ya Tricolor:
- Binyuze kuri banki ya interineti. Kurubuga rwa Sberbank, ALFA-BANK, Absolut, URALSIB, Bank Saint Petersburg, Intesa, nibindi.
- Numufuka kumurongo. UMoney, WebMoney, Eleksnet, Amafaranga. Mail.RU, e-POS, Qiwi, nibindi serivisi birahari.
- Kuva kuri konte ya terefone igendanwa. Abakoresha MTS, Beeline na Megafon barashobora gukoresha uburyo bwo kwishyura.
- Binyuze muri salon y’itumanaho n’iminyururu yo kugurisha. Bakorana nuwabitanze “Svyaznoy”, “Beeline”, “MTS”, “Umujyi”, “Rostelecom”, nibindi. Urashobora kandi kwishyura ukoresheje ameza yama posita yu Burusiya.
- Ku biro by’amafaranga ya banki y’abafatanyabikorwa. Urashobora kujya ku biro bya Sberbank, Alfa-Bank, Ikirusiya gisanzwe, VTB, AvtogradBank, n’ibindi.
- Binyuze kurubuga rwemewe rwa Tricolor. Kuva ku ikarita ya banki Visa, MasterCard, Mir cyangwa JCB, SPB, amafaranga ya elegitoroniki.
- Ku biro bya Tricolor hafi. Urashobora kubona adresse kumurongo – https://www.tricolor.tv/uburyo-guhuza/ahantu-buy/buy/offices/
- Binyuze mu bafatanyabikorwa hamwe na ATM. Sisitemu ibereye kuva Sberbank, Gazprombank, Rosselkhozbank, Imbere Igendanwa, URALSIB, nibindi.
Urashobora kumenya byinshi kubijyanye no kwishyura TV ya Tricolor ukoresheje Sberbank muriyi ngingo .
Kumurongo wuzuye wamashyirahamwe yabafatanyabikorwa ushobora kunyuzamo impuzandengo ya Tricolor, reba urubuga rwemewe rwabatanga mugice gikwiye. Iyo wohereje amafaranga, ugomba kumenya neza ko baza kwishyura kuri paki runaka. Akenshi amafaranga yoherezwa kuri konti zitagenewe zitajyanye no gukora serivisi. Uburyo umukoresha ashobora kohereza amafaranga yabo akoresheje konti yabo bwite byasobanuwe mu gice kibanziriza iki. Kugirango wirinde ibibazo nkibi, nibyiza kuzuza impirimbanyi kurubuga rwa Tricolor – binyuze muburyo bwihariye. Nigute wabikora ukoresheje urugero rwo kwishyura ukoresheje ikarita ya banki:
- Injira kuri konte yawe.
- Fungura Tricolor Kwishura Kumurongo – https://tricolor.city/packages/
- Injiza indangamuntu / nomero yamasezerano, umubare wubwishyu, numero ya terefone na aderesi imeri.
- Emeza imikorere.
Amafaranga aje mumasegonda, kandi imiyoboro ya TV itangira gutangaza nyuma yiminota 2-3.
Kugenzura iyakirwa ry’amafaranga kuri konti
Ikosa kode 11 ntisiba muri monite ako kanya nyuma yo kwishyura amafaranga yo kwiyandikisha. Bifata igihe runaka kugirango amafaranga agere kubarizwa. Kugenzura niba ubwishyu bwakiriwe, urashobora gukora ibi bikurikira:
- Koresha konte yawe bwite. LC kumurongo wemewe wuruganda yerekana amakuru yose akenewe, harimo nogushobora kugenzura amafaranga asigaye.
- Menyesha inkunga ya Tricolor. Mbere yo kuvugana ninzobere, birakenewe gutegura amasezerano nuwabitanze hamwe ninyandiko zawe, kuko uzakenera kwemeza umwirondoro wawe.
Bibaho kandi ko amafaranga yaje kuri konte yumukoresha, ariko ntabwo byari bihagije kwishyura serivisi zihujwe. Ibintu byitwa kwishyura bitarangiye. Kumenya ko arikibazo kiroroshye: ntabwo ibicuruzwa byose byateganijwe bikora. Kurugero, nta miyoboro yuburezi ihari, kandi imiyoboro ya siporo igenda nta kibazo. Urashobora gukuraho ubwishyu butegereje kuri konti yawe bwite. Gusa reba impuzandengo nigiciro cyo kwiyandikisha bitavugurura cyangwa gukora. Niba nta faranga rihagije kuri konti yawe bwite, shyira amafaranga akenewe kugirango ukoreshe pake yamashanyarazi.
Saba kode yo gukora
Bibaho ko nyuma yo kwishyura, ikosa 11 ntirigenda. Impamvu nyamukuru nuko code ya activation ya kera yakoreshejwe. Kugira ngo ikibazo gikemuke, kora ibi bikurikira:
- Jya kuri konte yawe bwite kumurongo wemewe wa Tricolor TV.
- Shakisha igice muri menu nkuru aho ushobora kubona urufunguzo rushya.
- Hindura imashini kuri imwe mu miyoboro ya TV ufite ikosa 11.
- Ntuzimye umurongo mugihe cyamasaha 3-8.
Iki gihe kirahagije kugirango ibimenyetso bya satelite bigere aho umukoresha atuye no kohereza amakuru ajyanye. Niba ingamba zafashwe zidakora, nibyiza ko uyikoresha abonana nugurisha igikoresho cyangwa ukora itumanaho. Nyuma ya byose, kode ya 11 irashobora kugaragara kubera izindi mpamvu.
Niba televiziyo irenze imwe
Akenshi abantu bashiraho imwe, ariko ebyiri cyangwa nyinshi zakira TV. Muri iki kibazo, imwe muri zo ikoreshwa nka seriveri, kandi ikimenyetso gitangwa kuva muri cyo ku bindi bikoresho. Niba serivisi zose zishyuwe, igikoresho nyamukuru gikora neza, kandi ikosa 11 riboneka kubikoresho byabakiriya, hariho inzira nyinshi zo kubikuraho:
- gutangira igikoresho – guhagarika ikibazo cyakiriye kuri neti, tegereza amasegonda abiri, hanyuma ucomeke inyuma;
- ongera ushakishe imiyoboro – vugurura urutonde rwimiyoboro ya TV ukoresheje igenamiterere;
- vugurura urufunguzo rwibikorwa byigikoresho kibamo.
Niki wakora niba byose byishyuwe, ariko ikosa ntirishire?
Ntibisanzwe kubibazo mugihe, nyuma yo kwishyura ibicuruzwa byarangiye, kwinjira kuri tereviziyo ntibisubizwa ako kanya. Ikosa 11 rikunze kubaho kumunsi wambere nyuma yuko umukoresha yishyuye serivisi. Ariko urashobora kwihutisha inzira yo “kwakira” ubwishyu nuwakiriye.
Ongera usubiremo
Nigute wakosora ikosa 11 nyuma yo kwishyura? Uburyo bumwe bwagaragaye neza mubikorwa ni ugusubiramo rezo. Kugira ngo ubikore, kora ibi bikurikira:
- Zimya TV hamwe niyakira uyikuramo sock.
- Tegereza iminota 10 hanyuma uhindure ibikoresho.
- Jya kumuyoboro wahagaritswe hanyuma utegereze gukina.
Niba udashoboye kureba imiyoboro ya tereviziyo, ariko ukaba udafite ikibazo cyo kwishyura abiyandikishije, menya gukora reboot yambere yibikoresho.
Kongera gukora
Muri konti bwite y’umukoresha, ahantu hagaragara, hari buto itukura yanditseho: “Ohereza kode yemewe.” Niba wakiriye ikosa 11 kuri kimwe cyangwa byombi byakira, ugomba gukomeza gutya:
- Zimya ibikoresho kuri neti.
- Reba niba ikarita yubwenge yashyizweho neza.
- Niba ikarita yashizweho neza, jya kuri konte yawe bwite kurubuga rwemewe hanyuma ukande buto kugirango wohereze kode.
- Fungura ibikoresho.
- Fungura umuyoboro wuzuye kuri TV yawe.
Ukurikije igikoresho, birashobora gufata iminota mike kugeza kumasaha menshi kugirango ugarure ibiganiro kuri ecran. Televiziyo ntigomba gukingurwa, icy’ingenzi ni iyakira. Birahagije kugenzura buri gihe niba ishusho igaragara kubakira cyangwa kutagaragara.
Niba hari ikosa ribaye mugihe cyo gusikana inshuro 11766
Ibibazo iyo gusikana inshuro 11766 kuri Tricolor bigaragara cyane nyuma yo kuvugurura software yakira, ariko hashobora kubaho izindi mpamvu. Icyo wakora mubihe bitandukanye:
- Ibihe byashize / byashizweho nabi. Ahari hari ibitagenze neza mugihe cyo gukuramo, kandi software ntiyashizeho neza. Kugenzura, jya kuri “Imiterere” kuri TV hanyuma urebe kumurongo “verisiyo ya software”, gereranya numero ya software nimwe wasabwe nuwayikoresheje kurubuga.
- Igenamiterere. Muri iki kibazo, ugomba gukora reset yuzuye kugirango uyakira asubire mumiterere y’uruganda (amabwiriza ari hepfo).
- Gusubiramo Antenna / umwanda. Ugomba gusubiza ibibazo bike kuri wewe ubwawe: ikirere cyarushijeho kuba kibi muminsi yashize, umaze igihe kingana iki usukura kandi ugashyiraho isahani, kandi harigihe habaye kwivanga munzira ya antene (inyubako nshya cyangwa ibiti byakuze).
Kugarura uwakiriye
Kuri TV ya Tricolor, ikosa rya cumi na rimwe rishobora nanone guterwa no kuvugurura nabi. Kubwibyo, niba amabwiriza yavuzwe haruguru adafasha, ugomba gusubiramo igenamiterere ryose ryumwimerere:
- Shakisha menu ya buto kuri kure ya kure.
- Hitamo “Igikoresho” / “Igenamiterere” cyangwa ikindi kintu icyo aricyo cyose (ukurikije software yawe nicyitegererezo cyabakiriye).
- Hitamo Gusubiramo Uruganda cyangwa Kugarura Amakuru.
- Sisitemu izagusaba kwinjiza ijambo ryibanga, ubikore (mubisanzwe guhuza 0000 birakwiriye).
- Emeza gusubiramo hanyuma utegereze ko uwakira yakongera.
- Ongera uhuze imiyoboro – shakisha muri menu. Noneho jya kuri tereviziyo yahagaritswe mbere hanyuma utegereze ko ibiganiro bitangira.
Nyamuneka menya ko niba ukoresheje ubu buryo, ugomba kongera gushakisha uwakiriye nyuma yo gusubiramo no kongera gukora urutonde rwumuyoboro wawe.
Niba ufite ibibazo kuri imwe mu ntambwe, cyangwa niba ikibazo kidashobora gukemuka, nyamuneka hamagara Serivisi ishinzwe ubufasha bwa tekinike ya Tricolor.
Ni ryari gusimbuza abakiriye bizafasha gusa?
Niba nta na bumwe muri ubwo buryo bwavuzwe haruguru bwafashije, uwakiriye ashobora kuba atagikoreshwa. Muri iki kibazo, uzakenera gusimbuza igikoresho ikindi gishya. Imashini ya Tricolor igomba gusimburwa buri mwaka cyangwa ibiri, ukurikije imikorere yibikoresho. Urashobora kubona igikoresho gishya ukoresheje serivise “Guhana mushya” kurubuga rwa Tricolor. Niba uwakiriye abonetse ashaje, uzayihindura kubusa. Igikoresho gishya kizaba gifite software igezweho.
Nigute ushobora gukomeza gushakisha muri kano kanya?
Bishobora gufata igihe kugirango ukomeze kureba imiyoboro ya satelite. Ariko urashobora gukomeza gushakisha ako kanya – hari inzira nyinshi:
- Jya kuri kino.tricolor.tv. Ngaho uzakenera kwinjira hamwe nizina risanzwe ukoresha nijambo ryibanga. Noneho hitamo umuyoboro ushaka kureba. Amapaki yose yishyuwe araboneka kurubuga.
- Shyiramo Tricolor Sinema na gahunda ya TV. Birashoboka gukuramo porogaramu ku gikoresho kigendanwa cyangwa TV ifite ubwenge ifite imikorere ya Smart TV. Kuramo amahuza kuri OS zitandukanye:
- Google Gukina – https://play.google.com/store/apps/amakuru arambuye? Id = com.gsgroup.tricoloronline.mobile & pcampaignid
- Ububiko bwa porogaramu – https://apps.apple.com/en/app/%D1%82%D1%80%D0%B8%D0%BA%D0%BE%D0%BB%D0%BE%D1%80- % D0% BE% D0% BD% D0% BB% D0% B0% D0% B9% D0% BD-% D1% 82% D0% B2 / id1412797916
- AppGallery – https://appgallery.huawei.com/app/C101752341?appId=C101752341&source=appshare&subsource=C101752341
- Huza umurongo kuri enterineti. Ubwa mbere, reba niba bishoboka kubikora kurugero rwibikoresho byawe. Kubera ko ibimenyetso bitazaturuka kuri satelite, ariko binyuze mumurongo wisi yose, ikosa rigomba gucika.
Menyesha inkunga ya tekiniki
Niba ikosa 11 rigikigaragara kuri ecran, kandi konte iri hejuru, birashoboka ko imikorere mibi yabaye kubera amakosa yabatanga. Kugirango ubimenye, ugomba kuvugana numukoresha ukoresheje nimero ya terefone cyangwa mubundi buryo bworoshye. Uhagarariye ku mugaragaro agomba gutanga:
- amakuru yerekeye nyir’igikoresho;
- inomero y’irangamuntu;
- amakuru yerekeye ikibazo.
Ibibazo bitari tekiniki bikemurwa binyuze mubiganiro bisanzwe. Niba uwakiriye ananiwe, ikibazo kijya muburyo bwa tekiniki. Muri iki kibazo, umufatabuguzi wa Tricolor TV yimurirwa kubakoresha bivuye mubuhanga bwa tekinike kabuhariwe mubibazo nkibi.
Nyir’igikoresho arashobora kandi guhamagara shobuja murugo rwe, niba ibintu byose bidashobora gukemurwa mugihe cyitumanaho rya kure hamwe nu mukoresha.
Nigute ushobora kuvugana na serivisi:
- Hamagara kuri telefone itishyurwa 8 800 500 01 23 (ikora amasaha yose, umubare ni umwe muburusiya bwose).
- Jya ku gice “Gufasha Ikigo” kurupapuro nyamukuru rwurubuga rwemewe.
- Menyesha serivisi ngishwanama 24/7 ukoresheje konti yawe bwite.
Iyo Tricolor TV iterekanye imiyoboro kandi ikosa 11 ribaye, turagusaba ko ukoresha uburyo bwasobanuwe haruguru. Urashobora gukuraho burundu ibyago byikibazo mugihe wishyuye abiyandikishije mugihe. Ibi bisaba gushyiraho igabana ryukuri ryamafaranga.