Sei kukanganisa 11 kuchiitika paTricolor TV, uye nzira yekuigadzirisa?

Vashandisi veSatellite TV vanowanzosangana nemamiriro ezvinhu kana meseji isingashande inoratidzwa pachiratidziro cheTV. Kukanganisa 11 nderimwe rematambudziko akajairika paTricolor uye anogona kuitika nekuda kwezvikonzero zvakasiyana. Tichakubatsira kuti udzidze zvakawanda pamusoro pezvinoreva kukanganisa uye kuti ungagadzirisa sei.

Ko kukanganisa 11 kunorevei paTricolor TV?

Iyo meseji “Code 11” kana “Kukanganisa 11” kazhinji inoreva matambudziko nekubhadhara masevhisi emupi – semuenzaniso, kuti kunyoreswa kuchiteshi chechiteshi hakusati kwaitwa kana kuti kiyi yekuvhura haisati yagamuchirwa nemugamuchiri. Kana ichi chiri chikonzero, kodhi yekukanganisa 11 inogadziriswa nyore munhau yemaminetsi.

Kana iwe ukasabhadhara pasuru yezviteshi nenguva, Tricolor TV ichamisa kutepfenyura kwavo kusvika mubhadharo wakazara wesevhisi (zvichienderana nepasuru yako kana mutero).

Zvikonzero zvekukanganisa nhamba 11

Kuti unzwisise nzira yekubvisa kukanganisa 11 paTricolor, iwe unofanirwa kufunga kuti haina hukama nekukanganisa kwehunyanzvi kana kusashanda kweanogamuchira, uye zvakare haina hukama nekukuvara kwekadhi rakangwara kana kutadza kwegwara reantenna. Zvikonzero zvikuru zvekukanganisa kwegumi nerimwe:

• Paunenge uchibhadhara, munyoreri airatidza zvisizvo nhamba yekontrakiti kana kuisa zvisizvo uye akaendesa mari kusara yemumwe mushandisi.
• Mari yacho yakatumirwa kumari yeakaundi yemunhu, asi haisati yapihwa chikwereti, saka kunyoreswa kwakavharwa – kutengeserana kwekutengesa kunotora nguva, mushure mezvo kutepfenyura kweTV kunotangazve.
• Mari yekunyorera yakanonoka, izvo zvakakonzera kuvharika kwekutepfenyura kweTricolor TV chiteshi.
• Mari yaendeswa kumari yevashandisi uye haisati yagoverwa pakati pemasevhisi/zvinyoreso zvakashandiswa.

Ndedzipi nzira dzaungabhadhara Tricolor – verenga nezvazvo pano .

Matanho chaiwo ekugadzirisa matambudziko anoenderana nechikonzero chekukanganisa. Saka tinofanira kutanga ne diagnostics.

Self-Troubleshooting Mirayiridzo

Mhinduro kudambudziko dzinosanganisira macheki akajairwa uye kusetazve fekitori senzira yekupedzisira. Yechipiri sarudzo yakakosha mumamiriro ezvinhu nekutadza kwesoftware, kana chishandiso chikaratidza ruzivo rusina kururama kana kukanganisa kuchiitika nguva nenguva.

Kutarisa Kunyoresa

Pasinei neipi nzira yekubhadhara, ruzivo rwemazuva ano runotumirwa nemagetsi kune terminal yekambani yekambani yebasa. Kubva ipapo, ruzivo rwunoenda kusatellite yemuchadenga, uyezve kune inogamuchira terevhizheni. Uye chete mushure mekugamuchira murairo wekupedzisira, kupinda mumhepo kunodzorerwa.

Vashandisi havagone kutanga kuona chiteshi chavo chavanoda uye zviratidziro kudzamara mari yaiswa kumari yavo.

Kuti ubvise kukanganisa 11 paTricolor TV, account yemushandisi (LC) pawebhusaiti yepamutemo yemushandi webasa ichabatsira. Kuti uiise, unofanira kutsanangura:

• mudziyo identifier – iri muchibvumirano, pane sticker yeanogamuchira uye pane smart card;
• password yako yakasarudzika (kana waikanganwa uye isina kutsanangurwa muzvinyorwa zveanogamuchira, unogona kuidzosera nekudzvanya bhatani rakakodzera mufomu remvumo muakaundi yako yega).

Zvinokurudzirwa kuti unyatsotarisa zvirongwa zvekugoverwa kwemari inouya. Nzira yekuzviita:

1. Enda kune webhusaiti yepamutemo yeTricolor uye isa yako account account – https://www.tricolor.tv/
2. Enda kune “My services”/”Personal account” tab.
3. Ita shuwa kuti une mari pabalance yako.
4. Govera mari yekubhadhara chiteshi mapakeji zvinoenderana nezvaunoda.

Kugoverwa kwemari kunoreva kuti mushandisi anotumira akazvimirira chikamu chemari kuaccount yako kuti abhadhare imwe pasuru yematanho. Izvi zviri nyore kuita – pazasi peji yeakaundi account pane fomu umo iyo inodiwa package uye huwandu hwekubhadhara hunoratidzwa. Kutumira mari:

1. Isa mashoko ako.
2. Baya bhatani rekugovera.

Kana kugovera kuri kushanda nemazvo, hapafanirwe kuve nematambudziko nekugumiswa kweterevhizheni nekuda kwekusashanda kunyoreswa.

Iwe unogona kutarisa chiitiko cheimwe kunyorera munzira dzinoverengeka:

• Mune yako account account, mune inoenderana tebhu.
• Pawebhusaiti yeTricolor, pasina kuisa account yako, kutarisa, tevera chinongedzo – https://www.tricolor.tv/check-subscriptions/
• Kuburikidza nemumiririri wenhare.

Tarisa vhidhiyo tutori yekutarisa kunyoresa: https://youtu.be/xSjYcxZmUzw Muakaundi yako wega, unogona kukurumidza kutarisa mamiriro emapaketi ese eTV. Iwe unogona zvakare kuzadza account yako ipapo – kubva kubhangi kadhi kana kutamiswa kubva kune wallet mune zvemagetsi masisitimu emari.

Kubhadhara mabasa

Kana, panguva yekutarisa kwekunyorera kunoshanda, iwe ukaona kuti masevhisi haana kuvhurwa uye hapana mari paaccount, kuti ubvise kukanganisa 11, unofanirwa kuzadza chiyero. Pane nzira dzakati wandei dzekuendesa mari kuTricolor account:

• Kuburikidza neinternet banking. Pamawebhusaiti eSberbank, ALFA-BANK, Absolut, URALSIB, Bank Saint Petersburg, Intesa, nezvimwe.
• Nezvikwama zvepamhepo. UMoney, WebMoney, Eleksnet, Money.Mail.RU, e-POS, Qiwi, etc. masevhisi aripo.
• Kubva panharembozha account. Vashandisi veMTS, Beeline uye Megafon vanogona kushandisa sarudzo yekubhadhara.
• Kuburikidza nemasaroni ekutaurirana uye cheni dzekutengesa. Vanoshanda pamwe nemupi “Svyaznoy”, “Beeline”, “MTS”, “City”, “Rostelecom”, etc. Unogonawo kubhadhara kuburikidza nedhesiki remari reRussia Post.
• Padhesiki remari rebhangi remubatanidzwa weanopa. Iwe unogona kuenda kuhofisi yeSberbank, Alfa-Bank, Russian Standard, VTB, AvtogradBank, nezvimwe.
• Kuburikidza neiyo webhusaiti yepamutemo yeTricolor. Kubva pakadhi rebhangi Visa, MasterCard, Mir kana JCB, SPB, mari yemagetsi.
• Pahofisi yeTricolor iri padyo. Unogona kuwana kero pane chinongedzo – https://www.tricolor.tv/how-to-connect/where-buy/buy/offices/
• Kuburikidza nevanodyidzana terminals uye maATM. Yakakodzera masisitimu kubva kuSberbank, Gazprombank, Rosselkhozbank, Forward Mobile, URALSIB, nezvimwe.

Iwe unogona kuziva zvakawanda pamusoro pekubhadhara Tricolor TV kuburikidza neSberbank munyaya ino .

Kuti uwane runyoro rwakakwana rwemasangano evanodyidzana nawo maunogona kuzadza chiyero cheTricolor, ona webhusaiti yepamutemo yemupi muchikamu chakakodzera. Kana uchiendesa mari, unofanirwa kuve nechokwadi chekuti vauya kuzobhadhara imwe package. Kazhinji mari inoendeswa kune asiri-akatariswa maakaundi asina hukama nekuita basa. Mashandisiro aanogona kuita mushandisi mari yavo vachishandisa account yavo inotsanangurwa muchikamu chakapfuura. Kuti udzivise matambudziko akadaro, zviri nani kuzadza chiyero paTricolor yepamutemo webhusaiti – kuburikidza nefomu yakakosha. Maitiro ekuita izvi uchishandisa muenzaniso wekubhadhara nekadhi rebhangi:

1. Pinda kune yako mushandisi account.
2. Vhura Tricolor Pamhepo Kubhadhara – https://tricolor.city/packages/
3. Isa chitupa cheanobhadhara / chibvumirano nhamba, mari yekubhadhara, nhamba yako yefoni uye email kero.
4. Simbisa kushanda.

Mari inouya mumasekonzi, uye zviteshi zveTV zvinotanga kutepfenyura mushure memaminitsi 2-3.

Kutarisa kugamuchirwa kwemari kuaccount

Kukanganisa kodhi 11 haina kunyangarika kubva mucherechedzo nekukurumidza mushure mekubhadhara mari yekunyorera. Zvinotora imwe nguva kuti mari isvike kune anonyorerwa. Kuti uone kana mubhadharo wagamuchirwa, unogona kuita zvinotevera:

• Shandisa yako account account. Iyo LC pane iyo yepamutemo portal yekambani inoratidza ruzivo rwese rwunodiwa, kusanganisira mukana wekutarisa chiyero chemunyoreri.
• Bata Tricolor technical rutsigiro. Usati wasangana nenyanzvi, zvinodikanwa kugadzirira chibvumirano nemupi uye magwaro ega, sezvo iwe uchada kusimbisa chitupa chako.

Izvo zvinoitikawo kuti mari yakauya kuaccount yemushandisi, asi haina kukwana kubhadhara masevhisi akabatana. Mamiriro acho anonzi muripo usina kupera. Kuwana kuti iri idambudziko riri nyore: haasi ese akaodha mapakeji ari kushanda. Semuenzaniso, hapana nzira dzekudzidzisa, uye nzira dzemitambo dzinoenda pasina matambudziko. Iwe unogona kubvisa mari yakamirira muakaundi yako yega. Ingotarisa chiyero uye mutengo wekunyoreswa usinga vandudze kana kushandura. Kana pasina mari yakakwana pane yako account account, isa iyo mari inodiwa kuti uvhure iyo yakavharwa chiteshi package.

Kumbira macode activation

Zvinoitika kuti mushure mekubhadhara, kukanganisa 11 hakuendi. Chikonzero chikuru ndechekuti macode ekare activation akashandiswa. Kuti ugadzirise nyaya yacho, ita zvinotevera:

1. Enda kune yako account account pane yepamutemo portal yeTricolor TV.
2. Tsvaga chikamu mumenu huru kwaunogona kuwana kiyi nyowani yekushandisa.
3. Batidza inogamuchira kune imwe yeTV chiteshi nekukanganisa 11.
4. Usadzima tuner mukati maawa 3-8.

Iyi nguva yakakwana kuti chiratidzo chesatellite chisvike kunzvimbo inogara mushandisi uye kutumira ruzivo rwakakodzera. Kana matanho akatorwa asingashande, zviri nani kuti mushandisi abatane nemutengesi wechigadzirwa kana telecom opareta. Mushure mezvose, kukanganisa kodhi 11 inogona kuoneka kune zvimwe zvikonzero.

Kana kupfuura imwe TV

Kazhinji vanhu vanoisa kwete imwe chete, asi vaviri kana kupfuura vanogamuchira TV. Muchiitiko ichi, chimwe chazvo chinoshandiswa sevhavha, uye chiratidzo chinoparadzirwa kubva kune icho kune mamwe madivayiri. Kana masevhisi ese akabhadharwa, mudziyo mukuru unoshanda zvinobudirira, uye kukanganisa 11 kunoitika pamutengi mudziyo, pane nzira dzinoverengeka dzekuibvisa:

• kutangazve mudziyo – bvisa dambudziko rekugamuchira kubva kunetiweki, mirira mashoma mashoma, wozoidzosera;
• tsvagazve zviteshi – gadziridza rondedzero yeTV chiteshi kuburikidza nezvirongwa;
• gadziridza makiyi e activation emudziyo panoitika kukanganisa.

Chii chaunofanira kuita kana zvinhu zvose zvakabhadharwa, asi kukanganisa hakuendi?

Hazvisi zvisizvo kune zviitiko apo, mushure mekubhadhara mapakeji apera nguva, kuwana terevhizheni hakudzoserwe nekukurumidza. Kukanganisa 11 kunowanzoitika pazuva rekutanga mushure mekunge mushandisi abhadhara sevhisi. Asi iwe unogona kukurumidzira maitiro e “kugamuchira” kubhadhara nemugamuchiri.

Reboot

Nzira yekugadzirisa sei kukanganisa 11 mushure mekubhadhara? Imwe nzira yakaratidza kuti inoshanda mukuita ndeye kutangazve inogamuchira. Kuti uite izvi, ita zvinotevera:

1. Dzima TV uye inogamuchira nekuibvisa kubva pane socket.
2. Mirira anenge maminetsi gumi uye wodzosa zvishandiso zvakare.
3. Enda kuchiteshi chakavharwa womirira kuti kutamba kutangezve.

Kana iwe usingakwanise kuona zviteshi zveTV, asi iwe usina matambudziko nekubhadhara kunyoreswa, ita shuwa kuita yekutanga reboot yechishandiso.

Reactivation

Muaccount yemushandisi, munzvimbo inoonekera, pane bhatani dzvuku rine chinyorwa: “Tumirazve makodhi emvumo.” Kana iwe ukagashira kukanganisa 11 pane imwe kana ese ari maviri ekugamuchira zvishandiso, iwe unofanirwa kuenderera neinotevera:

1. Dzima zvishandiso kubva kunetiweki.
2. Tarisa kana smart card yakaiswa nemazvo.
3. Kana iyo kadhi yakarongedzwa nemazvo, enda kuaccount yako pawebhusaiti yepamutemo uye tinya bhatani rekutumira kodhi.
4. Batidza midziyo.
5. Batidza chiteshi chakadhindwa paTV yako.

Zvichienderana nemudziyo, zvinogona kutora kubva pamaminetsi akati wandei kusvika maawa akati wandei kudzoreredza kutepfenyura pachiratidziri. Iyo TV haifanirwe kuvhurwa, chinhu chikuru ndicho chinosanganisirwa chinogamuchira. Zvakakwana kuti utarise nguva nenguva kana chifananidzo chinoonekwa pane anogamuchira kana kwete.

Kana kukanganisa kukaitika paunenge uchitsvaga frequency 11766

Matambudziko kana uchitarisa frequency 11766 yeTricolor anoonekwa kazhinji mushure mekugadzirisa software yekugamuchira, asi panogona kunge paine zvimwe zvikonzero. Chii chekuita mumamiriro akasiyana:

• Yechinyakare/isina kunaka kuiswa update. Zvichida chimwe chinhu chakashata panguva yekurodha, uye software haina kuisa nemazvo. Kuti utarise, enda ku “Status” paTV uye tarisa mutsara we “Software version”, enzanisa nhamba yepurogiramu neiyo inokurudzirwa nemushandi panzvimbo.
• Settings kukundikana. Muchiitiko ichi, iwe unofanirwa kuita reset yakazara kuitira kuti inogamuchira idzoke kumashure kune zvigadziriso zvefekitori (mirayiridzo iri pazasi).
• Antenna repositioning / tsvina. Iwe unofanirwa kupindura mibvunzo mishoma iwe pachako: kune mamiriro ekunze akaipisisa mumazuva achangopfuura, wakatora nguva yakareba sei uchichenesa nekugadzirisa ndiro, uye pane kupindira munzira yeantenna (zvivakwa zvitsva kana miti yakakura).

Resetting the receiver

PaTricolor TV, chikanganiso chegumi nerimwe chinogonawo kunge chiri nekuda kwekuiswa zvisirizvo. Naizvozvo, kana mirairo iri pamusoro isingabatsire, iwe unofanirwa kuseta ese kuseta kune yekutanga:

1. Tsvaga bhatani remenu paremote control.
2. Sarudza “Chishandiso”/”Zvirongwa” kana chero chinhu chakafanana (zvichienderana nesoftware yako uye modhi yevanogamuchira).
3. Sarudza Factory Reset kana Reset Data.
4. Iyo sisitimu inokukumbira kuti uise password, ita (kazhinji musanganiswa 0000 wakakodzera).
5. Simbisa iyo reset uye mirira kuti mugamuchiri atangezve.
6. Tune zviteshi zvakare – tsvaga kuburikidza nemenyu. Wobva waenda kuchiteshi cheTV chakambovharwa womirira kuti kutepfenyura kutange.

Ndokumbira utarise kuti kana ukashandisa nzira iyi, uchafanirwa kugadzirisa zvakare mugamuchiri mushure mekugadzirisa uye kugadzirazve yako tsika chiteshi chinyorwa.

Kana iwe uine mibvunzo nezve chero nhanho, kana kana dambudziko risingakwanisi kugadziriswa, ndapota taura neTricolor TV Technical Support Service.

Nderini apo chete kutsiva anogamuchira kuchabatsira?

Kana pasina imwe yenzira dziri pamusoro yakabatsira, inogamuchira inogona kunge isingachashandi. Muchiitiko ichi, iwe uchafanirwa kutsiva mudziyo neichi chitsva. Tricolor tuners inofanira kutsiviwa gore rimwe chete kana maviri, zvichienderana nekushanda kwemidziyo. Unogona kuwana mudziyo mutsva uchishandisa iyo “Exchange for a new” sevhisi pane Tricolor yepamutemo webhusaiti. Kana iyo inogamuchira ikaonekwa isingachashandi, unoichinja mahara. Chishandiso chitsva chinenge chatova nesoftware yazvino yakaiswa.

Nzira yekuenderera mberi nekubhurawuza izvozvi?

Zvinogona kutora nguva kuti utangezve kuona satellite channels. Asi iwe unogona kuenderera mberi nekubhurawuza nekukurumidza – kune nzira dzinoverengeka:

• Enda ku kino.tricolor.tv. Ikoko iwe uchafanirwa kupinda neyako yakajairika username uye password. Wobva wasarudza chiteshi chaunoda kuona. Ese mapakeji akabhadharwa anowanikwa pane saiti.
• Isa iyo Tricolor Cinema uye TV chirongwa. Zvinogoneka kurodha application pane nharembozha kana smart TV ine Smart TV basa. Dhawunirodha zvinongedzo kune akasiyana OS:
  • Google Play – https://play.google.com/store/apps/details?id=com.gsgroup.tricoloronline.mobile&pcampaignid=MKT-Other-global-all-co-prtnr-py-PartBadge-Mar2515-1
  • App Store – https://apps.apple.com/en/app/%D1%82%D1%80%D0%B8%D0%BA%D0%BE%D0%BB%D0%BE%D1%80- %D0%BE%D0%BD%D0%BB%D0%B0%D0%B9%D0%BD-%D1%82%D0%B2/id1412797916
  • AppGallery – https://appgallery.huawei.com/app/C101752341?appId=C101752341&source=appshare&subsource=C101752341
• Batanidza tuner kuInternet. Kutanga, tarisa kana zvichiita kuita izvi pane yako hardware modhi. Sezvo chiratidzo chisingauye kubva kune satellite, asi kuburikidza netiweki yepasirese, iko kukanganisa kunofanirwa kunyangarika.

Kubata technical support

Kana kukanganisa 11 kuchiri kuoneka pachiratidziro, uye iyo account yakakwidziridzwa, zvinogoneka kuti iko kusashanda kwakaitika nekuda kwekukanganisa kweanopa. Kuti uzive, unofanirwa kubata opareta nenhamba dzerunhare kana neimwe nzira iri nyore. Mumiriri wepamutemo anofanira kupa:

• ruzivo pamusoro pemuridzi wechigadzirwa;
• nhamba yekuzivikanwa yemugamuchiri;
• ruzivo nezve dambudziko.

Nyaya dzisiri dzehunyanzvi dzinogadziriswa kuburikidza nekukurukurirana nguva dzose. Kana mugamuchiri akakundikana, dambudziko rinopinda muhutano hwehutano. Muchiitiko ichi, munyoreri weTricolor TV anoendeswa kune opareta kubva kune tekinoroji rutsigiro uyo anoshanda mumatambudziko akadai.

Muridzi wechigadzirwa chacho anogonawo kudana tenzi kumba kwake, kana zvinhu zvose zvisingakwanisi kugadziriswa panguva yekukurukurirana kure nemushandi.

Nzira yekubata nayo sevhisi:

• Dana iyo hotline yemahara 8 800 500 01 23 (inoshanda nguva dzese, nhamba yacho yakafanana kune yese yeRussia).
• Enda kune “Help Center” chikamu pane iyo huru peji yewebhu yepamutemo webhusaiti.
• Bata iyo 24/7 yekuraira sevhisi kuburikidza neyako account account.

Kana Tricolor TV isingaratidze chiteshi uye kukanganisa 11 kunoitika, tinokurudzira kuti ushandise nzira dzakatsanangurwa pamusoro. Iwe unogona kubvisa zvachose njodzi yedambudziko chete kana iwe uchibhadhara kunyorera mapakeji nenguva. Izvi zvinoda kumisa kugovewa kwemari kwakaringana.