Kudzima kunyoreswa kweOKKO

OKKO ifirimu yepamhepo. Mushandisi akapa sarudzo kune sevhisi anogona kugamuchira imwe nhamba yemafirimu kuti anyore. Iyo sosi inopa akati wandei mapakeji ekusarudza kubva, asi iyo yekubatanidza uye yekubvisa algorithm yakafanana mune zvese zviitiko. Kusaina kunyorera OKKO kwakatonyanya nyore, zvidzikiso zvakakura zvave kuwanikwa:

Nzira dzekudzima kunyorera OKKO

OKKO yakaunganidza akawanda mafirimu, akatevedzana uye anoratidza emhando dzakasiyana siyana. Kuti uwane kutarisa, mushandisi anoda kubatanidza imwe yezvinyoreso: chiedza, optimal kana premium.
Izvo hazvina basa kuti ndeipi kunyoreswa kwauinayo, zvinogoneka kuidzima. Vagadziri vakapa nzira dzakawanda.

PaTV

Kana iyo cinema yakaiswa pane yeplasma ine yakavakirwa-mukati Smart TV basa, unogona kudzima kunyoreswa kuburikidza nemudziyo pachayo. Iyo algorithm yezviito ndeiyi inotevera:

1. Pinda kune OKKO app pane yako kifaa.
2. Tsvaga chikamu che “Application Settings”. MumaTV ese emazuva ano, ari pazasi pehwindo remenyu.
3. Muhwindo rinoonekwa, vhura “Subscriptions” block. Apa ndipo panoonekwa mabasa ese.
4. Sarudza “Unsubscribe” kushanda.

Pa smartphone

Murairo wekudzima kunyoreswa kweOKKO zvinoenderana nekuti ndeipi smartphone inoshandiswa. Iyo inoshanda sisitimu (OS) inoraira yayo yega mitemo.

Android

Kana foni yakavakirwa pane iyi OS, iyo yakanyoreswa OKKO account haigone kubviswa kuGoogle Play. Kusanyoresa kunoitika kuburikidza nechinhu ichi. Iyo algorithm ndeye:

1. Enda kuGoogle Play.
2. Tsvaga iyo menyu block uye sarudza iyo “Akaunti” chikamu. Kiyi iri mukona yepamusoro.
3. Enda ku “Subscriptions”.
4. Rondedzero yezvinyoreso zvako ichaonekwa. Sarudza “OKKO” uye tinya “Cancel Subscription” bhatani.

iOS

PaPhones ine iOS inoshanda sisitimu, matanho anotorwa kuburikidza neApple Store kana iTunes Store. Sarudza sevhisi iri nyore kwauri kushandisa. Murairo:

1. Enda kune yako smartphone marongero.
2. Tevere, iyo Store marongero.
3. Sarudza chikamu che “Subscriptions”.
4. Iwe uchaona OKKO. Dzvanya pane chinhu uye sarudza “Unsubscribe”.
5. Simbisa zviito zvako.

OKKO application

Imwe nzira yekudzima kunyoreswa kwemabhaisikopo uchishandisa foni yako kuenda kune iyo OKKO sevhisi pachayo (kana yakaiswa pane yako smartphone). Tevedza matanho ari pasi apa kuti urege kunyoresa:

1. Enda nenzira yemvumo muakaundi yako (maitiro ekupinda akasiyana pamafoni akasiyana).
2. Enda kune “Settings” menyu.
3. Enda kune “Subscriptions” tab.
4. Sarudza OKKO uye tinya pa “Disable” bhatani.

Matanho akadzama anotsanangurwa muvhidhiyo:

Kudzima kunyorera kubva kuSberbank kadhi

Kana kadhi reSberbank rakabatana nebhaisikopo, unogona kuita nzira yekubvisa kuburikidza neSberbank Online application. Izvi zvinogona zvakare kuitwa pawebhusaiti yepamutemo yekambani yezvemari mune yako account account.

1. Pinda muSberbank Online account yako.
2. Tsvaga menyu ine matransfer uye kubhadhara.
3. Pa peji pane tab “My autopayments”. Sarudza iyi block.
4. Wobva wadzvanya pakanzi “Manage Payments”. Bhatani riri pazasi kurudyi.
5. Rondedzero yezvinyoreso zvako ichaonekwa. Sarudza OKKO uye urambe kubhadhara.

Kana pane matambudziko, vashandi vesangano rezvemari vachabatsira kugadzirisa dambudziko. Iwe unogona kuwana mhinduro kumibvunzo uye ruzivo rwezviito zvako mu online bank support chikamu.

Kuburikidza neakaundi yako pawebhusaiti yeOKKO

Kana usina kudhawunirodha OKKO application kugajeti yako, asi shandisa webhusaiti yemubhaisikopo uye uve neakaundi yako wega ipapo, kusazvinyora kunoitika sezvizvi:

1. Enda kune peji rekupinda account https://okko.tv/login.
2. Log in.
3. Sarudza “Settings” block. Yakanyorwa nemagiya.
4. Dzvanya pane chinhu “Payment for services”.
5. Tarisa peji uye uwane iyo diki-chinhu apo pane kutaurwa kwekadhi rebhangi rakabatana. Dzvanya bhatani rekuti “Unbind”.
6. Simbisa zviito zvako.

Iwe unogona kuona zvakajeka kudzima kwekunyoreswa pane iyo OKKO webhusaiti muvhidhiyo:

Kuburikidza nekufona

Basa reOKKO rakanyatsosimbiswa, kune basa rekutsigira. Vashandisi vanogona kubata nyanzvi nerunhare (nekufonera hotline). Vashandi vanogamuchira mafoni maawa makumi maviri nemana pazuva. Iwe unogona kuita oparesheni kubva kune chero nhamba yefoni. Murairo:

1. Fonera iyo OKKO sevhisi hotline nhamba – 8 800 700 55 33.
2. Mushure mekunge nyanzvi yatora foni, zvizivise uye utsanangure musimboti wedambudziko rako zvakadzama sezvinobvira.
3. Mushandi wepanzvimbo yerutsigiro achakukumbira kuti upindure mibvunzo mishoma. Izvi zvinodiwa kuti uzive iwe pachako.
4. Mushure mekunge nyanzvi yakuwana iwe mudhatabhesi, anozobvisa kunyoresa.

Iwe unozofanirwa kufonera opareta:

• mudziyo wakabatana neakaunti;
• e-mail kero (iyo yakaratidzwa panguva yekunyoresa uye kubhadhara kubhadhara);
• nhamba yenhare;
• rudzi rwekunyorera.

Kudzima mudziyo muOKKO

Chigadzirwa chacho chinodzimwa nenzira inotevera:

1. Enda kune zvigadziriso zveapp pamudziyo waunoda kusunungura.
2. Dzvanya bhatani “Exit”.

Iwe unogona kubvisa uye kubatanidza michina nhamba isina muganho yenguva.

Nzira yekudzima sei kuvandudza-otomatiki kwekunyoreswa?

Kuti zvive nyore kushandisa sevhisi, iyo bhaisikopo yepamhepo yakapa auto-kuvandudzwa kwekunyoreswa, i.e. mari inobviswa kubva pakadhi rakabatanidzwa kamwe chete pamwedzi pazuva rimwe chete. Unogona kudzima chimiro ichi nenzira inotevera:

1. Enda kune zvigadziriso menyu mune OKKO application kana pane yepamutemo webhusaiti yechishandiso muakaundi yako.
2. Enda kune “Subscriptions” block.
3. Kubva pane rondedzero, sarudza sevhisi pasuru yaunoda kukanzura mwedzi unouya.
4. Dzvanya bhatani rekuti “Dzima auto-kuvandudza”.
5. Simbisa zviito zvako.

Nzira yekudzima sei account muOKKO?

Hazvizoite kudzima account kuburikidza nebhatani riri pasaiti. Iwe unogona kubuda muakaundi yako, uye kudzima kuzere kunoitika chete kuburikidza neiyo yepamutemo sevhisi mupi. Action algorithm:

1. Enda kubhokisi rako retsamba (iro raishandiswa panguva yekunyoresa account).
2. Gadzira tsamba. Mariri, kumbira kudzima peji rako pachako uye tsanangura zvakadzama sezvinobvira nei wakaita sarudzo yakadaro. Kuti nyanzvi dzigadzirise dambudziko nekukurumidza, nyora ruzivo rwakawanda pamusoro pako neakaundi yako sezvinobvira (semuenzaniso, Sber ID, nhamba yefoni, email kero, nezvimwewo).
3. Tumira chikumbiro kune mail@okko.tv.

Iyo peji inodzimwa mukati memazuva maviri kubva pakaverengwa tsamba.

Refund

Kana mwedzi uchangotanga, uye kunyoreswa kwatobhadharwa, uye iwe unonzwisisa kuti iyi mari yekudyara haina kufanira, unogona kudzosera mari yako sezvinotevera:

1. Fonera iyo hotline yemubhaisikopo.
2. Tsanangura musimboti wemamiriro acho ezvinhu.
3. Nyora nhamba yako yeakaundi account (inoratidzwa muakaundi yako pachako).
4. Mirira shanduro.

Kudzoka hakuitike nguva dzose, asi mumatambudziko maviri chete:

• nguva yekubhadhara ichangotanga;
• nguva yakabhadharwa haisati yatanga kuverenga kwayo.

Kudzorera mari yemwedzi yapfuura haigoneki.

Mibvunzo Inowanzo bvunzwa

Vazhinji vashandisi veOKKO havazive mashandisiro esevhisi zvizere. Vanhu vane mibvunzo yakawanda. Iwe uchawana mhinduro kumibvunzo inowanzo bvunzwa pazasi.

Chii chaunofanira kuita kana kunyorera kwakadzimwa, asi mari inoramba ichibhadhariswa?

Pamwe pakange paine kusashanda zvakanaka muOKKO system, kana kuti wakasaina muaccount yako, asi hauna kuidzima. Kana peji remunhu rikasadzimwa, zvinyoreso zvakapihwa kare zvinoramba zvichivandudzwa. Pane mhinduro imwe chete – bvisa nemaoko data yekadhi rakabatana. Unogona kudzorera mari yacho nekubata technical support.

Nzira yekusunungura kadhi kubva kuOKKO?

Action algorithm:

1. Mune iyo OKKO application, tsvaga iyo “Settings” chikamu.
2. Dzvanya pamutsetse we “Payment”.
3. Bvisa munda unoratidzwa nekadhi rebhangi.

Nzira yekudzima kunyorera kweOKKO paSamsung TV?

Hazvina mhosva kuti ndeupi rudzi runogadzira TV. Iyo algorithm yekudzima kunyorera pamidziyo yese yemazuva ano yakafanana.

Nzira yekudzima sei kunyoreswa kweOKKO paTV pasina kuwana TV?

Kazhinji account imwe inoshandiswa pamidziyo yakati wandei. Kana iwe usingakwanise kuwana TV, kanzura kunyorera kwako uchishandisa smartphone yako.

Maitiro ekudzima OKKO Optimum kunyoreswa pafoni yako?

Usati wadzima kunyoreswa muzvirongwa zvekushandisa, iwe uchaona runyoro rweanoshanda masevhisi. Sarudza pasuru yaunoda kukanzura kubva pakarongwa. Kudzima kunyorera OKKO hakuna kuoma. Mushandisi anogona kubvisa chero nguva munzira yakasarudzwa, kusunungura kadhi rebhangi kana kudzima account yake. Zvese zviito zvinogona kuitwa kuburikidza ne smartphone.