Kungani kwenzeka iphutha 11 ku-Tricolor TV, futhi ungayilungisa kanjani?

Abasebenzisi be-TV yesathelayithi bavame ukubhekana nezimo lapho umlayezo wokungasebenzi uboniswa kusikrini se-TV. Iphutha 11 ingenye yezinkinga ezivame kakhulu ku-Tricolor futhi kungenzeka ngezizathu ezahlukahlukene. Sizokusiza ufunde kabanzi mayelana nencazelo yephutha nokuthi ungalilungisa kanjani.

Lisho ukuthini iphutha 11 ku-Tricolor TV?

Umlayezo othi “Ikhodi 11” noma “Iphutha 11” ngokuvamile usho izinkinga ngokukhokhela izinsizakalo zomhlinzeki – isibonelo, ukuthi ukubhalisa kwiphakheji yesiteshi akukakaqaliswa noma ukuthi ukhiye wokwenza kusebenze awukakatholwa umemukeli. Uma lesi sizathu, ikhodi yephutha 11 ilungiswa kalula ngendaba yamaminithi.

Uma ungakhokheli iphakethe lamashaneli ngesikhathi, i-Tricolor TV izokhawulela ngokufanelekile ukusakazwa kwayo kuze kube inkokhelo ephelele yesevisi (kuye ngokuthi iphakheji yakho noma intela).

Izimbangela zephutha inombolo 11

Ukuze uqonde ukuthi ulisusa kanjani iphutha 11 ku-Tricolor, udinga ukucabangela ukuthi alihlobene nenkinga yobuchwepheshe noma ukungasebenzi kahle komamukeli, futhi alihlobene nokulimala kwekhadi elihlakaniphile noma ukuhluleka kokuqondisa kwe-antenna. Izizathu eziyinhloko zephutha leshumi nanye:

• Lapho ukhokha, obhalisile ubonise ngokungalungile inombolo yenkontileka noma ufake imininingwane engalungile futhi wadlulisela imali kubhalansi yomunye umsebenzisi.
• Izimali zithunyelwe kubhalansi ye-akhawunti yomuntu siqu, kodwa azikakafakwa, ngakho ukubhalisa kuvinjiwe – ukucubungula ukuthengiselana kuthatha isikhathi, ngemva kwalokho ukusakazwa kwe-TV kuzoqala kabusha ngokuzenzakalelayo.
• Imali yokubhalisa idlulelwe yisikhathi, okuholele ekuvinjweni kokusakazwa kweziteshi ze-Tricolor TV.
• Imali idluliselwe kubhalansi evamile yomsebenzisi futhi ayikasatshalaliswa phakathi kwamasevisi/okubhaliselwe okusetshenzisiwe.

Iziphi izindlela ongakhokha ngazo i-Tricolor – funda ngayo
lapha .

Izinyathelo ezithile zokuxazulula inkinga zincike kumbangela yephutha. Ngakho-ke sidinga ukuqala nge-diagnostics.

Iziyalezo zokuzixazulula

Izixazululo zenkinga zihlanganisa ukuhlola okuvamile nokusetha kabusha njengasekuqaleni njengendlela yokugcina. Inketho yesibili ifanelekile esimweni esinokwehluleka kwesofthiwe, uma idivayisi ibonisa ulwazi olungalungile noma iphutha lenzeka ngezikhathi ezithile.

Ihlola Okubhaliselwe

Kungakhathalekile ukuthi iyiphi indlela yokukhokha, imininingwane yakamuva ithunyelwa nge-elekthronikhi kutheminali yesikhungo sesevisi esibanzi senkampani. Ukusuka lapho, ukwaziswa kuya esathelayithi yasemkhathini, bese kuya kumamukeli wethelevishini. Futhi kuphela ngemva kokuthola umyalo wokugcina, ukufinyelela emoyeni kubuyiselwa.

Abasebenzisi abakwazi ukuqala ukubuka iziteshi abazithandayo nemibukiso kuze kube yilapho imali isifakwa kubhalansi yabo siqu.

Ukuqeda iphutha le-11 ku-Tricolor TV, i-akhawunti yomuntu siqu yomsebenzisi (LC) kuwebhusayithi esemthethweni yomqhubi wesevisi izosiza. Ukuze uyifake, kufanele ucacise:

• isihlonzi sedivayisi – sikunkontileka, kusitika somamukeli naku-smart card;
• iphasiwedi yakho ehlukile (uma uyikhohliwe futhi ingacacisiwe kumadokhumenti owamukelayo, ungayibuyisela ngokuchofoza inkinobho efanelekile efomini lokugunyaza ku-akhawunti yakho yomuntu siqu).

Kunconywa ukuthi uhlole ngokucophelela izilungiselelo zokusatshalaliswa kwezimali ezingenayo. Indlela yokwenza:

1. Iya kuwebhusayithi esemthethweni ye-Tricolor bese ufaka i-akhawunti yakho yomuntu siqu – https://www.tricolor.tv/
2. Iya kuthebhu ethi “Amasevisi Ami”/”I-akhawunti yomuntu siqu”.
3. Qiniseka ukuthi unemali kubhalansi yakho.
4. Beka imali yokukhokhela amaphakheji esiteshi ngokwezidingo zakho.

Ukusatshalaliswa kwezimali kusho ukuthi umsebenzisi uzithumela ngokuzimela ingxenye yenani ku-akhawunti yomuntu siqu ukuze akhokhele iphakethe elithile lamashaneli. Lokhu kulula ukukwenza – ngaphansi kwekhasi le-akhawunti yomuntu siqu kukhona ifomu lapho iphakheji oyifunayo kanye nenani lokukhokha kuboniswa. Ukuze uthumele imali:

1. Faka imininingwane yakho.
2. Chofoza inkinobho yokusabalalisa.

Uma ukusatshalaliswa kusebenza kahle, akumele kube nezinkinga ngokunqanyulwa kukamabonakude ngenxa yokubhalisa okungasebenzi.

Ungahlola umsebenzi wokubhaliselwe okuthile ngezindlela ezimbalwa:

• Ku-akhawunti yakho yomuntu siqu, kuthebhu ehambisanayo.
• Kuwebhusayithi ye-Tricolor, ngaphandle kokufaka i-akhawunti yakho yomuntu siqu, ukuhlola, landela isixhumanisi – https://www.tricolor.tv/check-subscriptions/
• Nge-ejenti yesikhungo sezingcingo.

Buka isifundo sevidiyo sendlela yokuhlola ukubhalisa: https://youtu.be/xSjYcxZmUzw Ku-akhawunti yakho yomuntu siqu, ungabheka ngokushesha isimo sawo wonke amaphakheji we-TV. Ungakwazi futhi ukugcwalisa i-akhawunti yakho lapho – kusuka ekhadini lasebhange noma ukudluliselwa kusuka kuma-wallet kumasistimu emali kagesi.

Inkokhelo yezinsizakalo

Uma, ngesikhathi sokuhlolwa kokubhaliselwe okusebenzayo, uthola ukuthi izinsizakalo azicushiwe futhi akukho mali ku-akhawunti, ukuze uqede iphutha le-11, udinga ukugcwalisa ibhalansi. Kunezindlela ezimbalwa zokudlulisa imali ku-akhawunti ye-Tricolor:

• Ngokubhanga nge-inthanethi. Kumawebhusayithi eSberbank, ALFA-BANK, Absolut, URALSIB, Bank Saint Petersburg, Intesa, njll.
• Ngama-wallet aku-inthanethi. UMoney, WebMoney, Eleksnet, Money.Mail.RU, e-POS, Qiwi, njll. amasevisi ayatholakala.
• Kusuka ku-akhawunti yeselula. Abasebenzisi be-MTS, Beeline kanye neMegafon bangasebenzisa inketho yokukhokha.
• Ngokusebenzisa amasaluni okuxhumana namaketanga okudayisa. Basebenzisana nomhlinzeki “Svyaznoy”, “Beeline”, “MTS”, “City”, “Rostelecom”, njll. Ungakwazi futhi ukukhokha ngedeski lemali le-Russian Post.
• Edeskini lemali lebhange elinguzakwethu lomhlinzeki. Ungaya ehhovisi leSberbank, Alfa-Bank, Russian Standard, VTB, AvtogradBank, njll.
• Ngokusebenzisa iwebhusayithi esemthethweni ye-Tricolor. Kusuka ekhadini lasebhange i-Visa, MasterCard, Mir noma JCB, SPB, imali kagesi.
• Ehhovisi eliseduze le-Tricolor. Ungathola amakheli kusixhumanisi – https://www.tricolor.tv/how-to-connect/where-buy/buy/offices/
• Ngokusebenzisa amatheminali abalingani nama-ATM. Amasistimu afanelekile avela ku-Sberbank, Gazprombank, Rosselkhozbank, Forward Mobile, URALSIB, njll.

Ungathola okwengeziwe mayelana nendlela yokukhokhela i-Tricolor TV nge-Sberbank
kulesi sihloko .

Ukuze uthole uhlu oluphelele lwezinhlangano zozakwethu ongakwazi ukugcwalisa ngazo ibhalansi ye-Tricolor, bheka iwebhusayithi esemthethweni yomhlinzeki esigabeni esifanele. Lapho udlulisela imali, udinga ukwenza isiqiniseko sokuthi beza ukuzokhokhela iphakethe elithile. Ngokuvamile izimali zidluliselwa kuma-akhawunti okungahlosiwe angahlobene nokwenza kusebenze isevisi. Ukuthi umsebenzisi angakwazi kanjani ukuqondisa kabusha izimali zakhe esebenzisa i-akhawunti yakhe siqu kuchazwe esigabeni sangaphambilini. Ukuze uvimbele izinkinga ezinjalo, kungcono ukugcwalisa ibhalansi kuwebhusayithi esemthethweni ye-Tricolor – ngokusebenzisa ifomu elikhethekile. Ungakwenza kanjani lokhu usebenzisa isibonelo sokukhokha ngekhadi lasebhange:

1. Ngena ngemvume ku-akhawunti yakho yomsebenzisi.
2. Vula i-Tricolor Online Payment – https://tricolor.city/packages/
3. Faka i-ID/inombolo yenkontileka yokhokhelwayo, inani lokukhokha, inombolo yakho yocingo kanye nekheli le-imeyili.
4. Qinisekisa ukusebenza.

Imali iza ngemizuzwana, futhi iziteshi ze-TV ziqala ukusakaza ngemva kwemizuzu engu-2-3.

Ihlola ukutholwa kwezimali ku-akhawunti

Ikhodi yephutha engu-11 ayinyamalali kusiqapha ngokushesha ngemva kokukhokha imali yokubhalisa. Kuthatha isikhathi esithile ukuthi izimali zifinyelele lowo obhalelwayo. Ukuhlola ukuthi inkokhelo yamukelwe yini, ungenza lokhu okulandelayo:

• Sebenzisa i-akhawunti yakho yomuntu siqu. I-LC ku-portal esemthethweni yenkampani ibonisa lonke ulwazi oludingekayo, kuhlanganise nethuba lokuhlola ibhalansi yobhalisile.
• Xhumana nokwesekwa kwezobuchwepheshe kwe-Tricolor. Ngaphambi kokuxhumana nochwepheshe, kuyadingeka ukulungiselela isivumelwano nomhlinzeki kanye nemibhalo yomuntu siqu, njengoba uzodinga ukuqinisekisa ukuthi ungubani.

Kuyenzeka futhi ukuthi imali ifike ku-akhawunti yomsebenzisi, kodwa yayinganele ukukhokhela izinsizakalo ezixhunyiwe. Isimo sibizwa ngenkokhelo engaqediwe. Ukuthola ukuthi lokhu kuyinkinga kulula: akuwona wonke amaphakheji a-oda asebenzayo. Isibonelo, azikho iziteshi zemfundo, futhi iziteshi zezemidlalo zihamba ngaphandle kwezinkinga. Ungakwazi ukususa izinkokhelo ezilindile ku-akhawunti yakho yomuntu siqu. Vele uhlole ibhalansi nezindleko zokubhaliselwe okungakuvuseleli noma kusebenze. Uma ingekho imali eyanele ku-akhawunti yakho yomuntu siqu, faka inani elidingekayo ukuze uvule iphakheji yesiteshi engasebenzi.

Cela amakhodi okuqalisa

Kwenzeka ukuthi ngemva kokukhokha, iphutha 11 alihambi. Isizathu esiyinhloko ukuthi amakhodi amadala wokuvula asetshenzisiwe. Ukuze uxazulule inkinga, yenza okulandelayo:

1. Iya ku – akhawunti yakho yomuntu siqu kuphothali esemthethweni ye-Tricolor TV.
2. Thola isigaba kumenyu enkulu lapho ungathola khona ukhiye wokwenza kusebenze omusha.
3. Vula umamukeli kwesinye seziteshi ze-TV ngephutha 11.
4. Ungacimi ishuna phakathi kwamahora angu-3-8.

Lesi sikhathi sanele ukuthi isignali yesathelayithi ifinyelele endaweni lapho kuhlala khona umsebenzisi futhi idlulisele ulwazi olufanele. Uma izinyathelo ezithathiwe zingasebenzi, kungcono ukuthi umsebenzisi axhumane nomthengisi wocingo noma u-opharetha we-telecom. Phela, ikhodi yephutha 11 ingase ivele ngezinye izizathu.

Uma i-TV engaphezu kweyodwa

Ngokuvamile abantu abafaki eyodwa, kodwa abamukeli be-TV ababili noma ngaphezulu. Kulokhu, enye yazo isetshenziswa njengeseva, futhi isignali isatshalaliswa kuyo iye kwamanye amadivaysi. Uma zonke izinsizakalo zikhokhelwa, idivayisi eyinhloko isebenza ngempumelelo, futhi iphutha 11 lenzeka kudivayisi yeklayenti, kunezindlela eziningana zokuyiqeda:

• ukuqala kabusha idivayisi – nqamula umamukeli wenkinga kunethiwekhi, linda imizuzwana embalwa, bese uyixhuma futhi;
• sesha kabusha iziteshi – buyekeza uhlu lwamashaneli e-TV ngezilungiselelo;
• buyekeza okhiye bokuvula bedivayisi okwenzeka kuyo iphutha.

Okufanele ukwenze uma konke kukhokhwa, kodwa iphutha lingasuki?

Akuyona into engavamile ezimweni lapho, ngemva kokukhokhela amaphakheji aphelelwe yisikhathi, ukufinyelela kumabonakude akubuyiselwa ngokushesha. Iphutha 11 livame ukwenzeka ngosuku lokuqala ngemva kokuba umsebenzisi ekhokhele isevisi. Kodwa ungakwazi ukusheshisa inqubo “yokwamukela” inkokhelo ngumamukeli.

Qalisa kabusha

Ungalilungisa kanjani iphutha 11 ngemuva kokukhokha? Enye indlela ebonakale isebenza ngempumelelo ukuqalisa kabusha umamukeli. Ukuze wenze lokhu, yenza okulandelayo:

1. Vala i-TV nesamukeli ngokuzikhipha kusokhethi.
2. Linda cishe imizuzu eyi-10 bese uphinda uvule amadivayisi.
3. Yiya esiteshini esivinjiwe futhi ulinde ukudlala ukuze kuqhubeke.

Uma ungakwazi ukubuka iziteshi ze-TV, kodwa ungenazo izinkinga ngokukhokhela ukubhalisa, qiniseka ukuthi uqalisa kabusha idivayisi.

Ukuvuselela

Ku-akhawunti yomuntu siqu yomsebenzisi, endaweni esobala, kunenkinobho ebomvu enombhalo othi: “Phinda uthumele amakhodi okugunyaza.” Uma uthola iphutha elingu-11 kudivayisi eyodwa noma zombili zokwamukela, kufanele uqhubeke kanje:

1. Vala amadivayisi kunethiwekhi.
2. Hlola ukuthi i-smart card ifakwe kahle yini.
3. Uma ikhadi lisethwe kahle, hamba ku-akhawunti yakho yomuntu siqu kuwebhusayithi esemthethweni bese uchofoza inkinobho ukuze uthumele kabusha ikhodi.
4. Vula izinto zikagesi.
5. Vula isiteshi esicashile ku-TV yakho.

Kuya ngedivayisi, kungathatha ukusuka emaminithini ambalwa ukuya emahoreni ambalwa ukubuyisela ukusakaza esikrinini. I-TV akudingeki ivulwe, into eyinhloko isamukeli esifakiwe. Kwanele ukuhlola ngezikhathi ezithile ukuthi isithombe siyavela kumamukeli noma cha.

Uma kwenzeka iphutha ngenkathi uskena i-frequency 11766

Izinkinga lapho uskena imvamisa 11766 ye-Tricolor zivela kaningi ngemva kokubuyekeza isofthiwe yomamukeli, kodwa kungase kube nezinye izizathu. Okufanele ukwenze ezimeni ezahlukene:

• Isibuyekezo esiphelelwe yisikhathi/esifakwe ngokungalungile. Mhlawumbe kukhona okungahambanga kahle ngesikhathi sokulanda, futhi isofthiwe ayizange ifake ngendlela efanele. Ukuze uhlole, vakashela “Isimo” ku-TV bese ubheka umugqa “Inguqulo yesofthiwe”, qhathanisa inombolo yesofthiwe naleyo enconywe isisebenzisi esizeni.
• Ukuhluleka kwezilungiselelo. Kulokhu, udinga ukwenza ukusetha kabusha okugcwele ukuze umamukeli aphindele emuva kuzilungiselelo zasembonini (imiyalo ingezansi).
• Ukubekwa kabusha kwe-antenna/kungcolile. Udinga ukuziphendulela imibuzo embalwa: ingabe isimo sezulu siye saba sibi ezinsukwini zamuva, unesikhathi esingakanani uhlanza futhi ulungisa isidlo, futhi kube khona ukuphazamiseka endleleni yothi (izakhiwo ezintsha noma izihlahla ezikhulile).

Isetha kabusha umamukeli

Ku-Tricolor TV, iphutha leshumi nanye lingase libe ngenxa yesibuyekezo esifakwe ngokungalungile. Ngakho-ke, uma imiyalelo engenhla ingakusizi, kufanele usethe kabusha zonke izilungiselelo zibe ezangempela:

1. Thola inkinobho yemenyu kusilawuli kude.
2. Khetha “Idivayisi”/”Izilungiselelo” nanoma iyiphi into efanayo (kuye ngesofthiwe yakho nemodeli yomamukeli).
3. Khetha Ukusetha kabusha kwasefekthri noma Setha Kabusha Idatha.
4. Uhlelo luzokucela ukuthi ufake iphasiwedi, yenze (imvamisa inhlanganisela engu-0000 ifanelekile).
5. Qinisekisa ukusetha kabusha bese ulinda umamukeli ukuthi aqalise kabusha.
6. Shuna iziteshi futhi – sesha kumenyu. Bese uya esiteshini se-TV ebesivinjwe ngaphambilini bese ulinda ukuthi ukusakaza kuqale.

Sicela uqaphele ukuthi uma usebenzisa le ndlela, kuzodingeka ulungise kabusha umamukeli ngemva kokusetha kabusha futhi udale kabusha uhlu lwakho lwesiteshi ngokwezifiso.

Uma unemibuzo nganoma yisiphi isinyathelo, noma uma inkinga ingaxazululeki, sicela uthinte Isevisi Yokusekela Ubuchwepheshe ye-Tricolor TV.

Kunini kuphela ukufaka esikhundleni umamukeli kuzosiza?

Uma ingekho kulezi zindlela ezingenhla ezisizile, umamukeli angase aphelelwe yisikhathi. Kulokhu, uzodinga ukushintsha idivayisi ufake entsha. Amashuni e-Tricolor kufanele ashintshwe njalo ngonyaka owodwa noma emibili, kuye ngokusebenza kwemishini. Ungathola idivayisi entsha usebenzisa isevisi ethi “Exchange for a new” kuwebhusayithi esemthethweni ye-Tricolor. Uma umamukeli etholakala engasekho, uzosishintsha mahhala. Idivayisi entsha isizoba nesofthiwe yakamuva efakiwe.

Ungaqhubeka kanjani nokuphequlula njengamanje?

Kungase kuthathe isikhathi ukuqala kabusha ukubuka iziteshi zesathelayithi. Kodwa ungaqhubeka nokuphequlula ngokushesha – kunezindlela ezimbalwa:

• Iya ku-kino.tricolor.tv. Lapho uzodinga ukungena ngegama lakho lomsebenzisi elivamile nephasiwedi. Bese ukhetha isiteshi ofuna ukusibuka. Wonke amaphakheji akhokhelwe ayatholakala kusayithi.
• Faka i-Tricolor Cinema nohlelo lwe-TV. Kungenzeka ukulanda uhlelo kumakhalekhukhwini noma i-smart TV enomsebenzi we-Smart TV. Landa izixhumanisi ze-OS ehlukene:
  • I-Google Play – https://play.google.com/store/apps/details?id=com.gsgroup.tricoloronline.mobile&pcampaignid=MKT-Other-global-all-co-prtnr-py-PartBadge-Mar2515-1
  • App Store – https://apps.apple.com/en/app/%D1%82%D1%80%D0%B8%D0%BA%D0%BE%D0%BB%D0%BE%D1%80- %D0%BE%D0%BD%D0%BB%D0%B0%D0%B9%D0%BD-%D1%82%D0%B2/id1412797916
  • I-AppGallery – https://appgallery.huawei.com/app/C101752341?appId=C101752341&source=appshare&subsource=C101752341
• Xhuma ishuna ku-inthanethi. Okokuqala, hlola ukuthi kungenzeka yini ukwenza lokhu kumodeli yakho yehadiwe. Njengoba isignali ngeke ivele ku-satellite, kodwa ngenethiwekhi yomhlaba wonke, iphutha kufanele linyamalale.

Ixhumana nosekelo lobuchwepheshe

Uma iphutha 11 lisavela esikrinini, futhi i-akhawunti ifakwe phezulu, kungenzeka ukuthi ukungasebenzi kahle kwenzeke ngenxa yephutha lomhlinzeki. Ukuze uthole, udinga ukuxhumana no-opharetha ngenombolo yocingo noma ngenye indlela elula. Ummeleli osemthethweni kufanele ahlinzeke:

• ulwazi mayelana nomnikazi wedivayisi;
• inombolo kamazisi yomamukeli;
• ulwazi mayelana nenkinga.

Izinkinga okungezona ezobuchwepheshe zixazululwa ngokubonisana okuvamile. Uma umamukeli ehluleka, inkinga ingena esimweni sobuchwepheshe. Kulokhu, obhalisile we-Tricolor TV udluliselwa ku-opharetha ovela kusekelo lobuchwepheshe ogxile ezinkingeni ezinjalo.

Umnikazi wedivayisi angaphinde abize inkosi ekhaya lakhe, uma konke kungakwazanga ukuxazululwa ngesikhathi sokuxhumana okude no-opharetha.

Ungaxhumana kanjani nesevisi:

• Shayela inombolo yocingo yamahhala ethi 8 800 500 01 23 (isebenza ubusuku nemini, inombolo iyafana kulo lonke elaseRussia).
• Iya engxenyeni ethi “Isikhungo Sosizo” ekhasini eliyinhloko lewebhusayithi esemthethweni.
• Xhumana nesevisi yokweluleka ye-24/7 nge-akhawunti yakho yomuntu siqu.

Uma
i-Tricolor TV ingabonisi amashaneli futhi kwenzeka iphutha 11, sincoma ukuthi usebenzise izindlela ezichazwe ngenhla. Ungakwazi ukuqeda ngokuphelele ingozi yenkinga kuphela uma ukhokhela amaphakheji okubhalisa ngesikhathi. Lokhu kudinga ukumisa ukwabiwa kahle kwezimali.