OKKO nkrataahyɛ a wɔde reyɛ adwuma

OKKO yɛ sini a wɔyɛ wɔ intanɛt so. Obi a ɔde di dwuma a wama ɔsom no apɛde no betumi anya sini dodow bi de agye nkra. Resource no ma packages pii a wobɛpaw bi, nanso connection ne disconnection algorithm no yɛ pɛ wɔ nsɛm nyinaa mu. OKKO nkrataahyɛ a wobɛkyerɛw wo din no yɛ mmerɛw mpo, mprempren wɔatew sika akɛse so:

Akwan a wobɛfa so asiw OKKO nkrataahyɛ no ano

OKKO aboaboa sini ahorow, ntoatoaso ne ɔyɛkyerɛ ahorow pii ano. Sɛ wopɛ sɛ wonya hwɛ a, ɛsɛ sɛ nea ɔde di dwuma no de nkrataahyɛde no biako bata ho: light, optimal anaa premium.
Ɛnfa ho sɛ subscription bɛn na wowɔ, ɛyɛ yiye bere nyinaa sɛ wobɛma ayɛ adwuma. Wɔn a wɔyɛɛ no ​​no de akwan pii ama.

Wɔ TV so

Sɛ wɔde sini no si plasma panel a Smart TV dwumadie bi ahyɛ mu so a, wobɛtumi afa afiri no ankasa so asiw nkrataahyɛ no ano. Nneyɛe ahorow ho nhyehyɛe no te sɛ nea edidi so yi:

1. Kɔ OKKO app a ɛwɔ wo device no so no mu.
2. Hwehwɛ “Application Settings” ɔfã no. Wɔ nnɛyi TV nyinaa mu no, ɛwɔ menu mfɛnsere no ase.
3. Wɔ mfɛnsere a ɛbɛda adi no mu no, bue “Subscriptions” block no. Eyi ne baabi a wotumi hu oprehyɛn ahorow nyinaa.
4. Paw “Unsubscribe” adwuma no.

Wɔ smartphone so

Akwankyerɛ a ɛbɛma woagyae OKKO nkrataahyɛ no gyina smartphone a wode bedi dwuma no so. Operating system (OS) no na ɛkyerɛ n’ankasa mmara.

Android

Sɛ fon no gyina saa OS yi so a, wontumi nyi OKKO akontaabu a wɔakyerɛw no mfi Google Play so. Sɛ wogyae wɔn ho hyɛ mu denam saa ade yi so. Algorithm no ne sɛ:

1. Kɔ Google Play so.
2. Hwehwɛ menu block no na paw “Account” ɔfã no. Safoa no wɔ soro ntwea so.
3. Kɔ “Subscriptions” so.
4. Wo nkrataahyɛde ahorow no din bɛda adi. Paw “OKKO” na klik “Cancel Subscription” bɔtn no so.

iOS

Wɔ iPhone ahorow a ɛwɔ iOS dwumadie nhyehyɛe no so no, wɔfa Apple Store anaa iTunes Store so tu anammɔn. Paw ɔsom adwuma a ɛyɛ mmerɛw ma wo sɛ wode bedi dwuma. Akwankyerɛ:

1. Kɔ wo smartphone nhyehyɛe so.
2. Afei, Store nhyehyɛe no.
3. Paw “Subscriptions” ɔfã no.
4. Wobɛhunu OKKO. Klik ade no so na paw “Unsubscribe”.
5. Si wo nneyɛe no so dua.

OKKO dwumadie

Ɔkwan foforo a wobɛfa so atwa sini nkrataahyɛ mu denam wo fon so ne sɛ wobɛkɔ OKKO dwumadie no ankasa application no so (sɛ wɔde ahyɛ wo smartphone so a). Di anammɔn a ɛwɔ aseɛ ha yi akyi na yi wo ho firi mu:

1. Kɔ tumi krataa nhyehyɛe a ɛwɔ wo akontaabu mu no so (ɛsono sɛnea wobɛhyɛn mu wɔ fon ahorow so).
2. Kɔ “Nsiesiei” menu no so.
3. Kɔ “Subscriptions” tab no so.
4. Paw OKKO na klik “Disable” button no so.

Wɔaka anammɔn a wɔfa so yɛ no ho asɛm kɔ akyiri wɔ video no mu:

Sberbank kaad so a wobɛma wɔagyae krataa a wɔde kra

Sɛ Sberbank kaad bi bata sinidan no ho a, wobɛtumi afa Sberbank Online application no so ayɛ nkitahodiɛ a ɛtwa mu no. Wobetumi ayɛ eyi nso wɔ sikasɛm adwumakuw no wɛbsaet a ɛwɔ w’ankasa akontaabu mu no so.

1. Kɔ wo Sberbank Online akontaabu mu.
2. Hwehwɛ menu a ɛwɔ transfers ne payments.
3. Wɔ krataafa no so no, tab bi wɔ hɔ a “Me autopayments”. Paw saa block yi.
4. Afei klik “Manage Payments” so. Bɔton no wɔ ase nifa so.
5. Wo nkrataahyɛde ahorow no din bɛda adi. Paw OKKO na pow sikatua.

Sɛ nsɛnnennen bi wɔ hɔ a, sikakorabea no adwumayɛfo bɛboa ma wɔadi ɔhaw no ho dwuma. Wubetumi anya nsɛmmisa ho mmuae ne wo nneyɛe ho nsɛm wɔ intanɛt so sikakorabea mmoa ɔfã no mu.

Ɛnam ankorankoro akontaabu a ɛwɔ OKKO wɛbsaet no so

Sɛ woantwe OKKO application no ankɔ wo gadget no so, nanso wode cinema’s website no di dwuma na wowɔ w’ankasa akontaabu wɔ hɔ a, unsubscriber ba sɛnea edidi so yi:

1. Kɔ akonta login krataafa no so https://okko.tv/login.
2. Kɔ mu.
3. Paw “Nhyehyɛe” block no. Wɔde gya ahorow ahyɛ no agyirae.
4. Klik ade “Payment for services” no so.
5. Hwɛ kratafa no na hwehwɛ sub-item a wɔaka bank card a ɛwɔ link ho asɛm wɔ hɔ no. Klik “Unbind” button no so.
6. Si wo nneyɛe no so dua.

Wubetumi ahu pefee sɛ wɔagyae nkrataahyɛde bi wɔ OKKO wɛbsaet no so wɔ video no mu:

Ɛdenam telefon so frɛ so

OKKO adwuma no asi hɔ yiye, mmoa adwuma bi wɔ hɔ. Wɔn a wɔde di dwuma no betumi ne nnuruyɛfo atitiriw adi nkitaho wɔ telefon so (denam telefon a wɔde frɛ nkurɔfo so). Wɔn a wɔyɛ adwuma no nsa ka frɛ nnɔnhwerew 24 da biara. Wubetumi afi telefon nɔma biara so ayɛ oprehyɛn no. Akwankyerɛ:

1. Frɛ OKKO dwumadie hotline nɔma – 8 800 700 55 33.
2. Sɛ oduruyɛfo titiriw no fa telefon no wie a, fa wo ho kyerɛ na kyerɛkyerɛ wo haw no mu kɔ akyiri sɛnea wubetumi.
3. Mmoa beaeɛ adwumayɛfoɔ no bɛka akyerɛ wo sɛ bua nsɛmmisa kakra. Eyi ho hia na ama wɔahu wo ankasa.
4. Sɛ oduruyɛfo titiriw no hu wo wɔ database no mu wie a, obegyae wo din.

Ɛho behia sɛ wofrɛ nea ɔyɛ adwuma no sɛ:

• mfiri a ɛne akontaabu no wɔ abusuabɔ;
• e-mail address (nea wɔkyerɛe bere a wɔrekyerɛw wɔn din na wɔretua sika a wɔde kra no);
• telefon nɔma;
• krataa a wɔde kra no su.

Mfiri bi a wobɛma ayɛ adwuma wɔ OKKO mu

Wɔdum afiri no wɔ ɔkwan a edidi so yi so:

1. Kɔ app nhyehyɛe a ɛwɔ afiri a wopɛ sɛ wuyi mu no so.
2. Klik “Exit” bɔtn no so.

Wubetumi atwa mfiri no mu na wode abɔ mu mpɛn dodow a anohyeto nnim.

Ɔkwan bɛn so na wobetumi adum auto-renewal a wɔyɛ wɔ subscription ho?

Sɛnea ɛbɛyɛ a ɛbɛyɛ mmerɛw sɛ wode ɔsom no bedi dwuma no, intanɛt so sinidan no ayɛ nhyehyɛe sɛ auto-renewal wɔ nkrataahyɛde no mu, i.e. wɔde sika fi linked card no mu pɛnkoro ɔsram biara da koro no ara. Wubetumi ayɛ saa ade yi adwuma sɛnea edidi so yi:

1. Kɔ nhyehyɛe menu a ɛwɔ OKKO application no mu anaasɛ wɔ official website a ɛwɔ resource a ɛwɔ wo account no mu no so.
2. Kɔ “Subscriptions” block no so.
3. Fi list no mu, paw service package a wopɛ sɛ wotwa mu ɔsram a edi hɔ no.
4. Klik “Dum auto-renewal” bɔtn no so.
5. Si wo nneyɛe no so dua.

Sɛnea wobɛpopa akontaabu bi wɔ OKKO mu?

Ɛrentumi nyɛ yiye sɛ wobɛpopa akontaabu bi denam bɔtn a ɛwɔ wɛbsaet no so no so. Wubetumi afi wo akontaabu no mu, na popa koraa no nam aban ɔsom adwuma no so nkutoo na ɛba. Adeyɛ nhyehyɛe:

1. Kɔ wo mailbox (a wɔde dii dwuma bere a wɔkyerɛw wo akontaabu no).
2. Hyehyɛ krataa. Wɔ mu no, bisa sɛ popa w’ankasa kratafa na kyerɛkyerɛ nea enti a wusii gyinae a ɛte saa mu kɔ akyiri sɛnea wubetumi. Sɛnea ɛbɛyɛ a animdefo bedi ɔhaw no ho dwuma ntɛmntɛm no, kyerɛw wo ho ne wo akontaabu ho nsɛm pii sɛnea wubetumi (sɛ nhwɛso no, Sber ID, telefon nɔma, email address, ne nea ɛkeka ho).
3. Fa adesrɛ krataa kɔma mail@okko.tv.

Wɔpopa kratafa no wɔ nna abien ntam fi bere a wɔkenkan krataa no.

San tua bra

Sɛ ɔsram no afi ase nkyɛe, na wɔatua nkrataa a wɔde kra no dedaw, na wote ase sɛ sika a wode asie yi mfata a, wubetumi asan de wo sika no aba sɛnea edidi so yi:

1. Frɛ sinibea telefon a wɔde frɛ nkurɔfo no.
2. Kyerɛkyerɛ tebea no mu ade titiriw mu.
3. Kyerɛw w’ankasa akontaabu nɔma (wɔakyerɛ wɔ w’ankasa akontaabu mu).
4. Twɛn nkyerɛase no.

Ɛnyɛ bere nyinaa na sanba no ba, na mmom wɔ nsɛm 2 nkutoo mu:

• bere a wotua ho ka no afi ase nkyɛe;
• bere a wɔatua no nnya mfii ase kan no.

Wɔrentumi mfa sika a wɔde bɛsan ama asram a atwam no.

Nsɛmmisa a Wɔtaa bisa

OKKO dwumadiefoɔ bebree nnim sɛdeɛ wɔde ɔsom no bedi dwuma yie. Nkurɔfo wɔ nsɛmmisa pii. Wubenya nsɛmmisa a wɔtaa bisa no ho mmuae wɔ ase hɔ.

Sɛ wɔtwa nkrataahyɛde no mu, nanso wɔkɔ so gye sika no a, dɛn na ɛsɛ sɛ woyɛ?

Ebia na OKKO nhyehyɛe no anyɛ adwuma yiye, anaasɛ wufii wo akontaabu mu, nanso wompopaa. Sɛ wɔmpopa ankorankoro kratafa no a, wɔkɔ so yɛ nkrataahyɛde a wɔadi kan de ama no foforo. Ano aduru baako pɛ na ɛwɔ hɔ – fa nsa popa data a ɛwɔ linked card no mu. Wubetumi asan de sika no ama denam mfiridwuma ho mmoa a wobɛkɔ akɔto wɔn nkyɛn no so.

Ɔkwan bɛn so na wobeyi kaad bi afi OKKO mu?

Adeyɛ nhyehyɛe:

1. Wɔ OKKO application no mu no, hwehwɛ “Settings” ɔfa no.
2. Klik line “Payment” no so.
3. Popa baabi a wɔakyerɛ sikakorabea kaad no ho nsɛm no.

Ɔkwan bɛn so na wobɛma OKKO nkrataahyɛ no ayɛ adwuma wɔ Samsung TV so?

Ɛnfa ho sɛ brand bɛn na ɛyɛ TV no. Algorithm a wɔde ma subscription yɛ adwuma wɔ nnɛyi mfiri nyinaa so no yɛ pɛ.

Ɔkwan bɛn so na wobɛma OKKO nkrataahyɛ a ɛwɔ TV no so no ayɛ adwuma a wuntumi nkɔ TV no so?

Mpɛn pii no, wɔde akontaabu biako di dwuma wɔ mfiri pii so. Sɛ wunni TV a, twa wo nkrataahyɛ no mu denam wo smartphone so.

Sɛnea wobɛma OKKO Optimum subscription ayɛ adwuma wɔ wo fon so?

Ansa na wobɛma subscription no ayɛ adwuma wɔ application nhyehyɛe no mu no, wubehu nnwuma a ɛreyɛ adwuma no din. Paw package a wopɛ sɛ wotwa mu no fi nea wɔahyehyɛ no mu. OKKO nkrataahyɛ a wobɛma ayɛ adwuma no nyɛ den. Obi a ɔde di dwuma no betumi atwa nkitahodi no mu bere biara wɔ ɔkwan a wapaw so, ayi sikakorabea kaad bi anaasɛ apopa ne akontaabu. Wobetumi afa smartphone so ayɛ nneyɛe nyinaa.