Steps and nuances of connecting Yandex.Station to a phone

Yandex smart speakers have a built-in voice assistant and have many functions – they will find the right program on TV, help you find out where the smartphone is, and turn on the alarm. They also remind about events, tell the weather, read fairy tales to children and much more. To connect Yandex.Station to your phone, you need to follow several steps.

Step-by-step instructions for connecting Yandex.Station to your phone

Methods for connecting Yandex.Station are different from connecting other devices. In addition to the speaker itself, you will also need a smartphone with the Yandex with Alice application installed. This program is available for Android and iOS operating systems on Google Play and App Store respectively.
To manage device settings, complete the following preparations:

1. Go to the Yandex with Alice application on your smartphone.
2. Go to the menu item “Devices”.
3. Find the gear icon and click on it.
4. Select the desired settings and apply the changes.

Here you can change the activation passphrase (the “Phrase to call the assistant” item), configure the filtering of the output content (the “Search mode” item), and also disconnect the devices in the “Unlink device” section.

Connect to the Internet via Wi-Fi your phone

The first step is to connect your phone to a Wi-Fi network. To do this, do the following:

1. Swipe down on the screen to open the Quick Access Toolbar.
2. Click the Wi-Fi icon on the pop-up tab.
3. Select the desired network and click the connect button. If necessary, enter a password (usually written on the router).
4. Wait until you are connected to the network (the icon appears in the Wi-Fi status bar).

Yandex.Station cannot connect to multiple phones at the same time because it can only use one account.

Download the application for Yandex.Station on your phone

After the mobile device is connected to the network, download the Yandex with Alice application. For this:

1. Go to the Play Market or App Store online service.
2. Enter “Yandex with Alice” in the search box.
3. Select the one you want from the drop-down list of applications.
4. Click the “Install” button.
5. Wait for the download to complete.

The application installed on the phone will be a kind of remote control for the connected smart speaker. It also works vice versa.

Connect Yandex.Station to a smartphone with an installed application

When the phone is connected to the network and the application is downloaded to it, you need to go to the main thing – connecting the speaker itself to the phone. To do this, do the following:

1. Connect the speaker to a power outlet using the USB-C cable and power adapter that comes with the Station.
2. Sign in to your account.
3. Open the main menu. To do this, in the bottom panel of the application, click on the icon in the form of 4 squares.
4. Find the item “Devices” among other icons and go to it.
5. Click “Device Management” and select your Station from the list that appears. If the page is empty, click on the plus sign in the lower right corner to add a column.
6. Put the mobile phone / bring it as close as possible to the speaker and press the button responsible for playing the sound.
7. Wait for a notification from Alice.

Video instruction for connection:

How to connect Yandex.Station to your phone as a Bluetooth speaker without WiFi and Internet?

For such a connection, you must first turn on the Bluetooth module. On the speaker, this can be done in two ways – by telling Alice the words “turn on Bluetooth” or by pressing and holding the on / off button until the LED indicator flashes blue. Then:

1. Turn on Bluetooth on your smartphone by going to the appropriate settings.
2. On your phone, select Yandex.Station from the list of available devices for connection.
3. Click the “Connect” button.

This method can also be used when Yandex.Station is connected to a computer or laptop.

Can I set up Yandex.Station “Alisa” without a phone?

All initial setup of the workstation is done using the mobile application only. It is impossible to load the column for the first time without a phone. However, you can use a regular browser to make additional settings.

Management and settings of Yandex.Station

In addition to the usual hardware settings, sometimes there are situations that require more complex actions. For example, if Yandex.Station crashes, you may need to restart all settings or completely reset them.

Volume setting

Yandex.Station has several volume levels – from 1 to 10. They have the following gradation:

• 1-2 – the lowest level, muffled sound.
• 3-4 – quiet sound production.
• 5-8 – standard sound level.
• 9-10 – maximum volume.

To make it louder, say the command: “Alice, the volume is on …” (instead of the three dots – one of the numbers), or turn the illuminated dial with your hand. Its color will change slightly, and will correspond to the selected volume. The device also remembers the last volume you set.

How to reload?

To restart Yandex.Station, unplug the device from the power source for five seconds, then plug it in and wait for the download to complete (when the purple indicator on the top panel of the device goes out).

How to get to know Alice so that she remembers the voice of the owner and recognizes him?

If not only you, but also your family, friends and acquaintances use a smart device, you can instruct the voice assistant to remember your specific voice. After that, he will make recommendations in Yandex.Music, focusing only on your requests. To get acquainted with the voice assistant, do the following:

1. Say: “Alice, remember my voice.”
2. Repeat the few phrases that the assistant will say to you.
3. Ask the column, “What’s my name?” The assistant will call your name.

Smart speakers can only remember the voice of one person. Therefore, the first person to “get acquainted” with Alice should be the one who is her main user (whose personal profile will be used to control the tool).

How to change the phrase to call the voice assistant?

To change the phrase for calling the voice assistant, you need to follow a few steps. Namely:

1. Launch the Yandex application on your smartphone and click the “Device” item in the menu. You can also open the settings in the browser.
2. Click on the icon with the name “Alice’s Skills” and select the “Phrase to call the assistant” item.
3. Look through the available options and mark the one you like best.

How to make a call from Yandex.Station to a phone?

Another interesting function of the column is the ability to call the Yandex station connected to the Internet. But for this, the Yandex.Messenger application must be installed on the phone that controls it.

Full reset (zero)

It happens that for some reason you need to reset the factory settings. In this case, follow these simple steps:

1. Disconnect the power adapter.
2. Press and hold the activation button, do not release it.
3. Plug in the power adapter.
4. Wait 5-10 seconds, then release the activation button. After that, the light ring should light up.
5. Connect your speaker to the Internet.

This process may take up to 10 minutes.

How to disconnect Yandex.Station from the phone?

Depending on how you made your purchase, the Station will be linked to the account you used for the first time or the account you subscribe to. In the second case, when the account is unlinked, the column will stop working (that is, it cannot be transferred to someone else until the end of the subscription period).

Stations purchased in stores do not have this restriction: to sell or donate the device, simply go through the unbinding process. All your subscriptions will remain linked to your account, and you will still be able to use them in Yandex services.

To unbind a Station, do the following:

1. Open the home screen of your smart device in the app.
2. Say: “Alice, tune up the speaker.”
3. Navigate to the “Devices” section of the app.
4. On the page that opens, select a station from the list of devices.
5. Click the “Unlink device” button.

After that, the new user can activate the station and connect it to his account. To do this, you need to perform a normal connection (as at the beginning of the article).

Possible problems and solutions

If you have any problems connecting Yandex.Station, you can contact support. This can be done in several ways:

• write to the support chat – https://yandex.ru/chat?build=chamb&guid=bde37cf3-eb59-4f93-8e5b-1809858a9ac1;
• call the call center by phone +78006007811 (you can contact support daily from 07:00 to 00:00 Moscow time, the call within Russia is free).

Below we will analyze the most common problems and how to solve them.

Connection failures

Usually, users have no connection problems, and this action is completed the first time. But if you suddenly get a connection error, do the following:

1. Put the phone next to the station and press the “Play sound again” button.
2. To reconnect to the Internet, click the “Restart” / “Start over” button and carefully enter the network password for the Internet.

If you failed to connect a second time, you need to contact the Yandex Service Center.

For a successful connection, the phone and the station must be connected to the same network.

Station won’t turn on

To understand that the station does not turn on is simple – the light ring does not change color and, in principle, nothing happens. In this case:

1. Check the power adapter – it is advisable to use the one that came with the station. The adapter must be properly connected to the device.
2. Test the power outlet by connecting another device to it (for example, put your phone on charge).

The application does not find Wi-Fi

If the app does not see your home network, you should check if the phone and the app itself have location access. If the application does not catch Wi-Fi distributed by your smartphone, you should do the following:

1. Turn Wi-Fi on, then turn it off.
2. Turn the hotspot back on.
3. Connect to the hidden network by entering its username and password. This option may be called “Manual setup”, “New network”, “Other” and so on.

Alice says “No internet connection” / “Jammed tape”

If the column says there is no connection or says “Tape jammed”, try to reserve an IP for the station’s MAC address. For this:

1. Type the router’s IP address into the browser’s search bar and press Enter. Usually 192.168.0.1 or 192.168.1.1 is used as the address. Login data: login – admin, and password – admin.
2. Find the DHCP item in the settings – usually located in the main section, in the “Network” or “Internet”.
3. Find the speaker to be connected in the list of connected devices. The reserved MAC address and IP address are displayed alongside.
4. Set the IP address manually – the last number must be in the range from 2 to 254.
5. Save the changes and restart the station.

To connect Yandex.Station to your phone, you do not need to have extensive IT knowledge. It is enough to follow a few simple steps by following our instructions. If you encounter problems during the connection process and you can’t solve them yourself, you can always contact the support service.