Most Samsung TV owners
have faced an overflowing cache problem. This trouble is signaled by an error code appearing on the screen that appears during the playback of any content. In this case, you should start cleaning the internal memory. Below you can find the most effective ways to clear the cache on Samsung TVs and solve the problem of full internal memory, as well as how to prevent this problem.Lack of internal memory for Smart TV is a common problem [/ caption]
- Causes of overflowing internal memory on Samsung Smart TV
- Features of cache on Samsung TV
- How to clear cache and free memory on Samsung Smart TV
- How to uninstall pre-installed apps on Samsung TV
- Reset Smart Hub settings
- Clearing the built-in browser cache
- Contacting Samsung Electronics Unified Support Service
- System reset of the TV
- How to prevent the internal memory of the TV from quickly clogging
Causes of overflowing internal memory on Samsung Smart TV
The limited functionality of the browser installed in Smart TV is the main reason for the systematic overflow of internal memory. Before starting playback of information, the device downloads it to the cache. After that, the user can enjoy watching a video or listening to his favorite tracks. The cache is systematically cleared, but this process takes some time, so the content may stop playing if the information was not downloaded completely. If the cache is full, an alert will appear on the screen stating that there is not enough free space. The user needs to manually clear the cache. At the same time, it is important to take into account the peculiarities of the functioning of Samsung Smart TV memory:
- When the internal memory is full, the application will constantly close and, upon repeated launches, will start downloading information again.
- The alert will not appear if the cache has time to be automatically cleared.
- If the user does not use the TV to access the network, there is no need to manually clear the cache.
- The occurrence of this problem does not depend on what type of network connection was chosen by the owner of the Samsung Smart TV.
Important! If you do not systematically clean your memory, the viewed content will constantly freeze or stop loading altogether.
Features of cache on Samsung TV
Overflowing memory prevents any information from being loaded. That is why it is important to periodically clean up disk space, without regret getting rid of unnecessary ones. The cache on Samsung TV is self-cleaning. The error will not appear when watching a TV program or in a situation where the download of a video is slower than the cleaning process. It is impossible to increase the built-in memory by installing a flash drive. It should be borne in mind that the error will not appear only in cases of viewing a certain category of applications.Updating the system will avoid problems with the internal memory of the TV [/ caption]
Note! When the built-in memory is full, applications will constantly close and re-download information each time they restart.
How to clear cache and free memory on Samsung Smart TV
There are several ways to clear the cache. Below you can find detailed information on how to properly free up memory on your Samsung Smart TV. After reviewing it, each Samsung TV owner will be able to independently carry out the cleaning procedure.
How to uninstall pre-installed apps on Samsung TV
Removing unused apps is considered one of the most effective methods of clearing device memory. To get rid of unnecessary programs, users:
- enter the main page of SmartTV;
- open the APPS panel;
- go to the category of changing settings;
- in the window that opens on the screen, they find applications, after which users click on unused ones and tap the uninstall option;
- confirm the given commands and close the window.
Removing unused attachments [/ caption]
Reset Smart Hub settings
Using the Smart Hub reset, you can quickly clear the cache. Doing this will help you get rid of apps and deal with errors.
Important! After the reset is complete, the device will reboot and proceed to automatically install the factory apps.
To perform a reset, you need to go to the Settings category, click on the Support section and select self-diagnosis. Then click on the Reset Smart Hub option. The combination 0000 is entered into the security PIN-code column. When a notification about the completion of the reset process appears, you should go to the APPS panel, following the prompts that will be displayed on the screen. After selecting the applications that must be installed, you need to tap on the Finish button. How to uninstall app from samsung Smart Tv, how to enter developer mode: https://youtu.be/eOwOfWwuhYw
Clearing the built-in browser cache
In order to free up disk space, you should start clearing the browser cache. The user should go to the main menu of Smart TV and click on the browser. After that, you need to open the Settings folder and select the Delete history folder and click on the Cache category. To confirm the entered commands, click the Delete now button. Clearing the cache only takes a couple of minutes. Then you can start browsing the content. How to clear cache Samsung Smart TV: https://youtu.be/hhgOAsZbRTU
Contacting Samsung Electronics Unified Support Service
The technical support provided quite quickly and the advice of qualified specialists, which can be obtained remotely, greatly increases the confidence of people in this brand. To get help in the Unified Support Service, you need to dial 88005555555. If you cannot get through, you can send a message on the website
www.samsung.com… It is important to describe in detail the problem you encountered and the TV model. Technical support employees use the capabilities of the Remote Management technology, thanks to which they successfully cope with the task of remotely updating the firmware or performing a factory reset. In this case, the user will need to go to the main menu. After selecting the Support category, you need to click on Remote Control. After that, you will need to dictate the combination of the security PIN-code to the operator.
Interesting to know! The support service operates online. The specialist will see on the screen of his device the data that is displayed on the TV receiver, which issues an error code. The data stored on the TV will be completely safe.
System reset of the TV
When the above methods did not help to solve the problem of overflowing internal memory, and there is no way to contact technical support, you can reset the settings on your own. It is very important to strictly follow the recommendations of specialists in order to avoid mistakes during the reset process. To do this, users:
- Turn off the TV.
- Taking the remote control in a given sequence, press the keys. It is very important to strictly follow these recommendations. INFO → MTNU →
- Then they click on POWER or MUTE, tap on 1 → 8 → 2 → The device should turn on, and the service menu will appear on the screen. The information will be displayed in English.
- Using the arrow buttons, you need to click on the Option section and tap on the OK button.
- In the menu that opens, you must select the Factory Reset category. After that, press OK on the remote control 2 times.
System reset of the TV settings [/ caption]
The device should turn off and on again. After that, the installation of general parameters begins by the type of menu language, country selection, and the introduction of the basic network parameters. At this stage, the user is engaged in the usual customization of the network. When you go to the SMART menu, you can see that there are no
widgets and previously installed parameters. It’s time to start installing them.
How to clear the memory of Samsung TV using the engineering menu and how to clear the cache of Samsung Smart TV if it is full:
https://youtu.be/huo4D05-yyk
How to prevent the internal memory of the TV from quickly clogging
To prevent the cache from clogging up quickly, you should take care of installing additional software that will make it possible to avoid the problem of overloaded memory. The user will be able to watch videos and listen to audio files without failures. You can avoid cache overflows by using web portals. Files on them are saved in blocks. It is equally effective to systematically update the operating system. Modern TVs make it easy for users to install applications. However, most often this feature causes the internal memory to overflow. Users forget to uninstall unnecessary applications while installing new software. Soon the cache fills up and starts interfering with the normal operation of the device.To cope with the problem, you need to manually clear the internal memory or perform a factory reset.