Abin da za a yi idan Wink Ultimate ya fadi kuma me yasa hakan ya faru?

Wink Ultimate wani nau’i ne na zamani na sabis na kan layi na mai ba da sabis na Rasha Rostelecom, wanda zaku iya kallon fina-finai, jerin, tashoshin TV daban-daban, watsa shirye-shiryen wasanni, da sauraron littattafan mai jiwuwa. A cikin wannan labarin, za mu dubi kurakuran da ke faruwa a cikin aikace-aikacen da kuma dalilan su, da kuma gaya muku yadda za ku magance waɗannan matsalolin.

Menene Wink Ultimate?

Wink Ultimate dandamali ne na kan layi don kallon nunin TV, fina-finai da jeri a al’ada ko babban ingancin HD/4K. An gabatar da shi azaman aikace-aikacen da ke samuwa ga duk abokan ciniki ta amfani da sabis na Rostelecom.
Da farko, an ƙirƙira Wink Ultimate don Android TV kawai, amma yanzu ana samunsa akan na’urorin hannu. Bayan kammala rajista mai sauƙi, zaku iya fara amfani da sabis akan kowace na’ura.

Ana iya haɗa na’urori har guda biyar zuwa asusu ɗaya kyauta (idan suna goyan bayan wannan sabis ɗin).

An gabatar da manyan halaye da buƙatun tsarin aikace-aikacen Wink Ultimate a cikin tebur:

Dalili masu yiwuwa na faɗuwar Wink Ultimate

The Wink Ultimate dandamali, kodayake ya riga ya sami shaharar kishi, ya ƙaddamar kuma yana aiki kwanan nan. Sabili da haka, masu amfani har yanzu suna fuskantar matsaloli yayin aiki tare da shirin. Yawancin lokaci, rashin samuwa na wucin gadi da tashi daga sabis ɗin shine saboda gaskiyar cewa yana ƙarƙashin matsakaici – masu haɓakawa sun inganta shirin kuma suna cire lags.

Shirya matsala

Idan Wink Ultimate baya aiki akan Smart TV ɗinku ko na’urar hannu, tabbatar cewa zaɓin yana da alaƙa da kyau kafin a ci gaba da saitin. Don yin wannan, bincika idan kun yi waɗannan abubuwan:

1. Ya wuce tsarin rajista.
2. Shigar da lambar talla wanda mai bada ya kamata ya aika zuwa wayarka bayan nasarar yin rijista.

Idan an kammala waɗannan maki biyu, kuma shirin har yanzu bai fara ba kuma na’urar ta nuna baƙar fata, dole ne ku yi ɗaya daga cikin masu zuwa:

• sake kunna mai karɓar TV / waya;
• sake shigar da aikace-aikacen;
• canza hanyar sadarwa mara waya wacce aka haɗa mai karɓar TV zuwa gare ta;
• canza adireshin uwar garken DNS;
• sake saita saitunan Smart Hub;
• sake saita TV da kanta.

Hankali! Sabis ɗin yana aiki ne kawai a kan ƙasa na Tarayyar Rasha. Ba za a iya amfani da shi daga wata ƙasa ba.

Maganin matsalar dole ne a fara da zaɓi na farko. Sa’an nan kuma ci gaba da karuwa – idan na farko bai yi aiki ba, je zuwa na biyu, da dai sauransu. Ana yin hanyoyi biyu na ƙarshe a matsayin makoma ta ƙarshe. Yawancin hanyoyin da aka gabatar don warware kuskuren suna da alaƙa da aikin TV, tunda tare da su ne matsalolin ke faruwa sau da yawa. A kan wayar, 80% na “kararrakin” na aikace-aikacen ana warware su ta hanyoyi biyu na farko. Idan ba haka ba, mai yuwuwa, sabis ɗin bai dace da na’urar tafi da gidanka ba.

Sake kunna na’urar

Aikace-aikacen na iya faɗuwa saboda gazawar wucin gadi na yau da kullun (watau kuskuren kuskuren lokaci ɗaya ne kuma baya buƙatar babban matakin gyara). Idan dandamali ya daina aiki kwatsam, gwada kawai sake kunna na’urar da kuke amfani da Wink Ultimate akan. A wayar, kawai ka riƙe maɓallin wuta kuma zaɓi “Sake kunnawa”. Don sake kunna mai karɓar TV, kuna buƙatar cire haɗin shi daga gidan yanar gizo na ƴan mintuna (3-5), sannan ku sake haɗa shi zuwa tushen wutar lantarki. Sa’an nan kunna TV, da kuma sake kunna Wink Ultimate aikace-aikace. Idan kana amfani da sabis ɗin ta hanyar kwamfuta, to gwada share burauzarka kuma sake shiga cikin asusunka.

Sake shigar da Wink Ultimate

Idan sake yi bai taimaka ba, gwada cire Wink Ultimate app daga na’urar ku kuma sake shigar da shi. A wayar, ya isa a yi daidaitaccen cirewa da sake sauke sabis ɗin. Don tarin fuka, hanyar sake shigar da ƙa’idar za ta yi aiki ne kawai akan Samsung LS, Q, N, M, J, da K jerin smart TVs (an ƙera daga 2015 zuwa 2018). Don samun bayani game da samfuri da ranar saki na mai karɓar TV ɗin ku, yi amfani da ɗayan hanyoyin masu zuwa:

• dubi alamar masana’anta (sitiker) da ke bayan na’urar;
• sami sashin “Tallafawa” a cikin menu na TV, sannan zaɓi abu “Lambobin Sadarwar Samsung”, a nan, a cikin shafi “Model Code”, an nuna bayani game da shekarar samarwa da samfurin na’urar.

Idan hanyar ta dace da tarin fuka, to don sake shigar da aikace-aikacen, kuna buƙatar yin haka:

1. Je zuwa sashin “APPS” akan babban allo kuma danna maɓallin tsakiya akan ikon sarrafawa.
2. A cikin jerin shirye-shiryen da suka bayyana, zaɓi sabis na Wink Ultimate, sannan danna kuma ka riƙe babban maɓallin (ko maɓallin “Tools”) har sai ƙarin saitunan ya bayyana akan allon.
3. Zaɓi “Sake shigar” daga menu wanda yake buɗewa.

Idan an yi komai daidai, sake shigar da aikace-aikacen ba zai yi wahala ba. Bayan an gama sake shigarwa, fara sabis ɗin kamar yadda aka saba.

Canjin hanyar sadarwa

Ɗaya daga cikin dalilan da ya sa aikace-aikacen Wink Ultimate ba zai yi aiki ba shine ISP ɗin ku ya toshe adireshin IP ɗin ku wanda sabis ɗin ke shiga. Wannan na iya faruwa ga kowa, kada ku damu.

Don mayar da sabis na Wink Ultimate kuma sanin ko wannan shine dalilin kuskure, gwada canza nau’in haɗin cibiyar sadarwa.

Hanya mafi kyau don magance wannan matsala ita ce ƙirƙirar wuri mai zafi akan na’urar kuma haɗa shi. Misali, idan yawanci kuna amfani da haɗin kebul mara iyaka, canza zuwa intanit ta hannu, kuma akasin haka. Idan, bayan yin irin waɗannan ayyuka, dandamali ya yi aiki kullum, to, matsalar tana tare da mai badawa kuma kana buƙatar magance wannan batu a gare shi – tuntuɓi shi ta wayar tarho, wanda aka rajista a cikin kwangilar ku.

Canza saitunan DNS

Wani lokaci, don warware matsaloli tare da samun dama ga daban-daban Internet portals da ayyuka, ya isa ya canza DNS saituna. Don haka, idan ba a gano matsala tare da mai bayarwa ba, ya zama dole a duba wannan uwar garken. Hanya mafi sauƙi don canza saitunan uwar garken DNS ita ce:

1. Bude sashin “Saituna” a cikin menu na mai karɓar TV.
2. Je zuwa “General”, sannan zaɓi “Network” kuma a ciki “Network Status” (a cikin shafi na dama).
3. Tabbatar cewa an haɗa intanet da na’urar.
4. Zaɓi “Saitunan IP” / “Saitunan DNS”.
5. Zaɓi saitin hannu a cikin rukunin “Saitunan DNS”.
6. A cikin rukunin “DNS Server”, rubuta waɗannan sigogi masu zuwa – 8.8.8.8 ko 208.67.222.222 (dangane da ƙirar tarin fuka). Ƙididdigar lambar da kuke buƙata yana da sauƙi, kawai kuna buƙatar kwatanta adadin lambobi na haɗin da aka gabatar da waɗanda za a iya shigar da su a cikin shafi.
7. Danna “An yi” kuma komawa zuwa menu.
8. Ajiye saitunan da aka canza.
9. Tabbatar cewa na’urarka tana da haɗin kai zuwa intanit sannan kuma ta sake kunna ta.

A kan samfurin TP-Link, idan kana amfani da haɗin haɗin Wi-Fi, zaka iya canza saitunan DNS kamar haka:

1. Shiga ta amfani da adireshin: 192.168.1.1 ko 192.168.0.1. Dole ne a shigar da adireshin a mashigin adireshin mai lilo. Na gaba, a cikin kowane hali, shigar da sunan mai amfani da kalmar wucewa “admin”.
2. Zaɓi abin DHCP, sannan saitin sa (ƙabin abu na farko).
3. Shigar da adiresoshin 77.88.8.8 da 77.88.8.1 bi da bi (wadannan adiresoshin sabobin Yandex ne) a cikin filayen “Sabar DNS da aka zaɓa” da “Sabar DNS madadin”.
4. Ajiye saitunan da aka canza tare da maɓallin da ya dace.
5. Sake kunna na’urar ku kuma gwada buɗe Wink Ultimate app kuma.

Hakanan kuna buƙatar tabbatar da cewa na’urarku tana gudanar da nau’ikan Android da ake buƙata (duba tebur a farkon labarin don buƙatu). Kuna iya samun wannan bayanin a cikin sassan “Game da na’urar” ko “Game da waya”.

Sake saita Smart Hub

Sake saitin saitin zai cire duk shirye-shiryen da aka shigar a baya, kuma, bisa ga haka, duk kurakurai da suka faru a cikin aikinsu. Kazalika da cikakken sake saiti na Smart Hub saituna. Kafin sake saita Smart Hub, tabbatar cewa TV ɗin ku yana da bokan a cikin Tarayyar Rasha. Don yin wannan, duba bayanin da aka nuna akan alamar masana’anta. Ingantattun lambobin ƙirar TV suna ƙare da XRU kuma suna da tambarin EAC.

Idan ba a tabbatar da TV ɗin a Rasha ba, ana iya toshe shi gaba ɗaya bayan an sake saita Smart Hub – yana da kyau kada a yi kasada.

Algorithm na aiki don sake saita sigogin Smart Hub shine kamar haka:

1. Je zuwa menu na “Settings” kuma zaɓi sashin “Tallafawa” a can.
2. Je zuwa sashin “Gano kai” kuma danna “Sake saita Smart Hub” a ciki (abin da ke cikin ginshiƙi na dama).
3. Ƙayyade lambar PIN na mai karɓar TV. Idan ba ku canza shi da kanku ba, to ya kasance ta tsohuwa – 0000. Idan akwai canji, shigar da lambar ku.
4. Jira sake saitin ya ƙare sannan komawa zuwa babban menu.
5. Je zuwa sashin “APPS”. Wani sabon taga zai bayyana a ciki. Kunna saitunan farko ta hanyar yarda da sharuɗɗan amfani.
6. Sake ba da izini kan na’urar da ke cikin asusun ku.
7. Nemo Wink Ultimate a cikin shagon app kuma sake shigar da sabis ɗin.

Idan irin waɗannan matakan ba su taimaka ba, hanya mafi mahimmanci ta kasance – cikakken sake saiti na saitunan TV kanta.

Sake saita saitunan TV

Ya kamata ku ci gaba da cikakken sake saiti na sigogi kawai lokacin da babu wata hanyar da ta yi aiki, tunda wannan hanyar za ta sake saita duk saitunan TV kuma dawo da su zuwa sigar masana’anta. Don sake saita mai karɓar TV, yi abubuwa masu zuwa:

1. Je zuwa menu na saitunan kuma zaɓi sashin “Tallafawa” a cikinsa.
2. Je zuwa sashin “Gano kai” kuma zaɓi “Sake saitin” ƙaramin abu (na ƙarshe a shafi na dama).
3. Danna “Ee” a cikin taga da ya bayyana kuma jira cikakken sake saiti.
4. Komawa zuwa babban menu, yarda da sharuɗɗan amfani a cikin sashin “APPS” kuma shiga cikin asusunku.
5. Sake sauke Wink Ultimate app zuwa na’urar tarin fuka.

Hakanan, don magance matsaloli tare da dandamali, kuna iya ganin wannan bidiyon:

Wink Ultimate goyon bayan fasaha lambobin sadarwa

Idan ba za ku iya magance matsalar tare da aikin Wink Ultimate sabis da kanku ba, gwada tuntuɓar sabis na tallafin fasaha na aikace-aikacen tarin fuka na Rostelecom don taimako. Ana iya samun maɓallin amsawa akan gidan yanar gizon hukuma – https://wink.rt.ru/apps. Yi amfani da sashin “Fedback” kuma rubuta wasiƙa tare da cikakken bayanin matsalar ku. Maballin yana a kasan babban shafin.Hakanan zaka iya rubuta roko zuwa adireshin imel – wink@rt.ru, ko neman taimako akan dandalin dandalin dandalin – https://4pda.ru/forum/index.php?showtopic=903473&st=760. Masu haɓakawa da ƙwararrun masu amfani da sabis ɗin suna da alhakin a nan. Godiya ga sabis ɗin Wink Ultimate, zaku iya kallon fina-finai masu inganci da jerin kan layi a kowane lokaci mai dacewa. Amma wani lokacin yana faruwa cewa aikace-aikacen saboda wasu dalilai ya ƙi yin aiki – kawai ya fashe. Don dawo da aikinsa da kallon fim ɗin da kuka fi so, akwai hanyoyi da yawa. Ya kamata daya daga cikinsu ya taimaka. A cikin matsanancin yanayi, zaku iya tuntuɓar tallafin fasaha.