Kimwe mubintu bibi bikunze guhura nibibazo bya Tricolor abakiriya ba societe ni uguhita utangira kwakirwa. Impamvu zirashobora gutandukana, zimwe zirashobora kuvaho byoroshye, mugihe izindi zizakenera umuhanga kubikemura. Mu kiganiro, tuzareba icyateye reboot nicyo wakora kugirango ikibazo gikemuke.
Impamvu zo guhora reboot ya Tricolor
Hashobora kubaho impamvu nyinshi zituma Tricolor yakira buri gihe yisubiramo ubwayo. Ariko byose bifitanye isano nibibazo byibyuma byimbaraga zitandukanye. Impamvu zikurikira ziraboneka mubihe byinshi, kurugero, kuri GS B210, GS 8307, moderi yakira GS B211, nibindi nibishoborakuba ikibazo:
- Amashanyarazi.
- Antenna wire.
- Kunanirwa mububiko bwimbere.
- Kunanirwa kwa software.
- Kunanirwa kugenzura kure (mugihe uwakiriye adasubije kure na reboots).
- Byananiranye / byacitse.
Nanone, igikoresho gishobora guhora gisubiramo ingufu nkeya cyane.
Niki?
Ikosa abakoresha benshi bakora ni uguhita ujyana tuner kuri serivise cyangwa kugura igikoresho gishya. Mubyukuri, ikibazo cyo gusubiramo igikoresho ni gake cyane. Ibintu byose birakemuka byoroshye bitabaye abahanga.
Reba kure
Imwe mumpamvu zituma tricolor yashizeho-isanduku isubiramo rimwe na rimwe ubwayo ni uko utubuto tumwe na tumwe two kugenzura kure cyangwa guhagarara. Gusenya umugenzuzi no guhanagura ibice byimbere hamwe nigisubizo cya alcool birashobora gufasha gukemura ikibazo (guhanagura microcircuit hamwe nigitambara cyumye, bitabaye ibyo urashobora kubyangiza).
Banza urebe niba bateri ziri mugucunga kure zishyuwe. Gerageza kubisimbuza bishya. Trite, ariko abakoresha akenshi bibagirwa ko bateri zishobora kubura.
Nigute ushobora kugenzura imikorere yubugenzuzi bwa kure mugihe uzi neza ko bateri ari nziza:
- Erekana kamera ya terefone yawe kuri IR itanga urumuri (urumuri imbere yubuyobozi bwa kure).
- Kanda buto iyo ari yo yose kuri kure. Niba icyerekezo kuri terefone ya terefone ari ibara ry’umuyugubwe cyangwa umutuku, ibimenyetso by’igikoresho ni byiza. Niba ihubutse neza cyangwa ntikayangane na gato, kugenzura kure ni amakosa. Muri iki kibazo, ugomba kuyisimbuza cyangwa kuyijyana mu iduka ryo gusana.
Reba amabwiriza ya videwo yo kugenzura igenzura rya kure kugirango ukorwe: https://youtu.be/FU6nDMpDBgc
Reba inzira nyabagendwa
Umuvuduko wa voltage (pickup) wanyujijwe mu mugozi wa antene rimwe na rimwe utera uwakiriye gutangira. Kandi guhora kwa impulse biganisha ku kuba uwakiriye yitwara “yigenga” hafi igihe cyose, kandi agakora imirimo itandukanye atabigizemo uruhare nyirayo. Ubuyobozi bushobora kubaho:
- niba insulasiyo ya kabili ya antenna numuyoboro wayo byangiritse hafi yisoko yo kwivanga gukomeye;
- mu gihe cy’inkuba;
- niba uwakiriye afite amakosa.
Hariho uburyo bwiteguye bwo kwirinda kwirinda kwivanga kubera inkuba: adapteri (adapteri) zigurishwa mububiko bwibikoresho bizafasha kwirinda ibikoresho biremereye mugihe cyikirere. Niba hari inkomoko yo kwivanga mumashanyarazi, urashobora kandi gukoresha kimwe mubisubizo byububiko byateguwe. Ni ubuhe burinzi bwo kugura biterwa na miterere ya pikipiki. Ariko igiciro rusange cyurusaku rwurusaku rwurusaku ruzaba ruto uko byagenda kose.
Menya neza ko insinga ari zo
Reba imikorere yisoko itanga imbaraga kubikoresho byakira. Amashanyarazi arashobora guhita abura muri yo kandi Tricolor yashizeho-isanduku yongeye gutangira kubera iyi. Uburyo bwo kugenzura:
- Zimya ingufu muri mashini (ingabo).
- Fungura igifuniko cy’isoko ibikoresho byakiriye bihujwe. Kugirango ukore ibi, fungura imigozi ushingiyeho.
- Menya neza ko insinga ziri mumihuza. Ntibaguye, ntibashaje, nibindi
- Reba ubuziranenge bwo gukurura.
- Simbuza igifuniko, komeza imigozi.
Nyuma ya manipulation imaze gukorwa, fungura voltage mu nkinzo, hanyuma ucomekeshe ibyuma byakira usubire hanze. Niba agasanduku ka tricolor yongeye gukora, komeza intambwe ikurikira.
Kuvugurura Firmware
Birashoboka ko uwakira yakira reboot kubera porogaramu zishaje. Ku ya 14 Ukuboza 2011, hasohotse porogaramu nshya igamije kunoza imikorere y’ibyuma byerekana imiterere ikurikira ya Tricolor yakira:
- GS B531N;
- GS B531M, GS B532M;
- GS B534M na GS B533M;
- GS B520, GS B522 na GS B521;
- GS C592;
- GS-E521L;
- GS B5311;
- GS B521H na GS B521HL;
- GS B530.
Intambwe ku yindi amabwiriza yo kuvugurura sisitemu yo kwakira Tricolor:
- Kuramo igikoresho cyakira hanyuma ucomeke. Kanda kuri bouton “Kuri” kumugenzuzi.
- Fungura umuyoboro No 333 uhereye kugenzura kure. Nyuma yamasegonda make, ubutumwa buzagaragara kuri ecran igusaba kuvugurura software. Kanda “OK”, wemera gutanga igitekerezo cyo kuzamura.
- Nyuma yuko wemeye kumurika, ubutumwa bwa serivisi buzagaragara kuri ecran kubyerekeranye niterambere rigezweho. Ntugakande. Ibikorwa byose mubisanzwe bifata iminota 10.
Nyuma yo kuvugurura birangiye, uwakiriye azongera gukora hanyuma hanyuma akingure verisiyo nshya ya software yamaze gushyirwaho. Kuri moderi ya tuner GS C592, ivugurura rizarangira muriki cyiciro, kubera ko module idakeneye kuvugururwa. Mubindi bihe, komeza ucane module:
- Nyuma yo gutangira igikoresho cyakira, ubundi butumwa buzagaragara kuri ecran ya TV kubyerekeranye no kuvugurura software, gusa iki gihe ntabwo ari iyakiriye ubwayo, ahubwo ni module. Kanda “OK” ongera wemeze ibikorwa.
- Kuvugurura software ya module bifata iminota igera kuri 5. Tegereza imperuka. Ibyuma nabyo bizongera gukora hanyuma bifungure hamwe na verisiyo nshya ya software.
Nyuma yo kuvugurura software irangiye, reba niba byaragenze neza. Kuri ibi:
- Ukoresheje igenzura rya kure, jya kuri menu, hanyuma ujye kuri “Konti Yumuntu”.
- Jya ku gice cya “Imiterere”, hanyuma urebe indangagaciro ziri mumirongo ya “Receiver software verisiyo” na “Module software verisiyo”. Niba bigenze neza, amakuru akurikira agomba kugaragara:
- Porogaramu yakira verisiyo (umurongo No 3) ni 4.18.250.
- Module ya software (umurongo No 4) ni 0.0.237.
Reba amashanyarazi
Imwe mumihuza idakomeye mubakira ni amashanyarazi. Niba, nyuma yintambwe zatewe, prefix ya Tricolor ikomeje kongera gukora, ibi birashobora guterwa na capacitori yumye cyangwa ibindi bice bigize igice. Kugira ngo iki kibazo gikemuke, urashobora guhitamo bumwe muburyo bubiri: gusimbuza amashanyarazi (niba ari hanze, noneho fungura gusa ibya kera hanyuma uhuze ikindi gishya) cyangwa ujyane ibice bitari byiza mumahugurwa. Niba ukunda inzira ya kabiri, witwaze ibyakiriwe byose.
Reba ibikoresho byangiritse
Niba uwakiriye asubiramo buri gihe, witondere inyandiko yanditse kuri ecran ya tuner cyangwa ibimenyetso byerekanwe kuriyo. Niki gishobora kuba amakosa yerekana ibyangiritse:
- Inkweto. Yerekana ikibazo hamwe nububiko nibindi bibazo byimbere. Kuri iki kibazo, ingamba zavuzwe haruguru cyangwa kwikosora ntizikora. Gusa kwitabira umwuga cyangwa gusimburwa.
- Udushushondanga twose. Vuga kunanirwa kwa software. Ahari ivugurura ryanyuma ryahagaritswe nabi, kandi kubwibi, gusenyuka kwabaye. Fata igikoresho muri serivisi.
- Icyerekezo cya orange kiri. Nibyiza kandi guhita ubariza ikigo cya serivise ugaha akazi umunyamwuga. Ibi ni ukuri cyane niba igikoresho kiri muri garanti kandi gusana kubuntu birashoboka.
Ugomba kumenyeshwa niba igikoresho gisubiramo cyikurikiranya hamwe nikiruhuko gito. Ibi byerekana ko microcircuits kuri kibaho kibaho idakora neza. Ni iki gishobora kubaho:
- Oxidation yingingo zigurishwa.
- Kurimbuka kwa selile yibuka imbere ya microcircuits.
Kugira ngo dufashe abasomyi, turerekana amabwiriza ya videwo yo gukemura ikibazo cyo gusubiramo rezo ya Tricolor: https://youtu.be/XSvUHFcHCNU
Niba ibindi byose binaniwe: gusubiramo bikomeye
Mugihe ntanumwe muburyo bwavuzwe haruguru wafashije, mbere yo kuvugana ninkunga yabatanga, gerageza usubize inyuma igenamigambi ryakiriwe kumiterere y’uruganda. Nigute wabikora kubintu bishaje:
- Fungura menu hamwe na kure.
- Shakisha “Ibyerekeye uwakiriye” igice mumiterere (ku isahani yo hejuru).
- Hitamo umurongo “Kugarura igenamiterere”.
- Menyesha amakuru yo kuburira azagaragara kuri ecran – ko igikoresho kizasubizwa muri leta “idasanzwe”, igenamigambi ry’abakoresha ryose rizasibwa, n’ibindi. Niba ubyemeye, kanda “OK”, wemeze icyemezo.
- Rindira igikoresho kugirango urangize gusubiramo no kongera gukora.
Muri ibyo bihe byombi, haba hamwe na kera ndetse nibindi byinshi byakira, amazina yibice arashobora gutandukana gato. Niba ntanumwe urutonde, hitamo ibisa nubusobanuro.
Nigute ushobora gusubiramo uburyo bushya bwo kwakira:
- Ukoresheje igenzura rya kure, jya kuri menu, hanyuma ufungure igice “Igenamiterere” / “Igenamiterere”.
- Injira PIN kugirango ugere kuriyi tab (isanzwe ni 0000).
- Kurutonde rufungura, shakisha “Igenamiterere ryuruganda” cyangwa “Igenamiterere risanzwe”, koresha buto yumutuku kumugenzuzi wa kure kugirango wemeze icyemezo cyo gusubiramo. Hamwe na buto imwe, emera ko waburiwe kubyerekeye ingaruka zikorwa.
- Rindira ko uwakiriye atangira.
Amabwiriza ya videwo yo gusubiramo ibyahinduwe bigezweho bya Tricolor tuner: https://youtu.be/CIU8WH2yKFM Nyuma yo gusubiramo, uwakiriye agomba kongera guhindurwa no kongera kwinjira:
- ururimi;
- Timezone;
- akarere kamamaza;
- ukoresha icyogajuru – Tricolor;
- Itariki n’isaha.
Inkunga ya Tricolor
Kugirango umukoresha wa helpdesk abashe gufasha, bakeneye amakuru abafasha kumenya umuhamagaye mubakoresha biyandikishije. Kubwibyo, mugihe utabaza inkunga ya tekiniki, byibuze ugomba kumenya ingingo zikurikira:
- Izina ryuzuye ryumuntu amasezerano yo kwiyandikisha ya Tricolor yagiranye;
- inomero yamasezerano nisosiyete cyangwa indangamuntu yakira (ushobora kuboneka mumasezerano cyangwa ku ikarita yubwenge);
- inomero yumubare wikarita yubwenge.
Uburyo bwo gusaba:
- Umurongo wa telefoni. Umubare umwe wubusa kandi uzenguruka isaha ni 8 800 500-01-23. Wongeyeho, urashobora guhamagara Tricolor ubufasha bwa tekinike kuri terefone igendanwa kumurongo wa kabiri – kuri 8 812 332 34 98. Hano batanga inama gusa kubibazo bya tekiniki (bivuze ko byoroshye kunyuramo).
- Hamagara kumurongo. Urashobora kubikora ukoresheje igice cya “Ubufasha” kurubuga rwemewe, cyangwa ukoresheje umurongo utaziguye – https://zingaya.com/widget/ab461d8ee590be9889c577c4370ad37a (guhamagarwa bizatangira ako kanya ukanze).
- Intumwa. Hariho uburyo butatu:
- Viber, Konti rusange ya Tricolor – http://www.viber.com/tricolor_tv
- WhatsApp, +7 911 101-01-23
- Telegaramu – http://t.me/Ibara_Imfashanyo_bot
- Kuganira kumurongo. Akabuto gahuye karaboneka mugice “Gufasha”. Urashobora kandi gukoresha umurongo utaziguye – https://www.tricolor.tv/gufasha/?source=header§ion=panel-navigation&menu=gufasha#
- Ifishi yo gushyigikira. Kuzuza, kurikira umurongo – https://public.tricolor.tv/#Cases/create/sub2
- Imeri. Kwandika, shakisha buto kurubuga rwemewe cyangwa ujye hano – https://public.tricolor.tv/#Cases/create/sub1
- Imbuga nkoranyambaga. Hariho uburyo butatu:
- Vkontakte – https://vk.me/ibara_tv
- Facebook – https://www.facebook.com/tricolortv/
- Odnoklassniki – https://www.ok.ru/tricolor.tv
Niba inzobere itagufasha kuri terefone / inzandiko, binyuze muri we urashobora guhamagara shobuja iwawe kugirango ukemure ikibazo aho. Urashobora kandi guhamagara ukoresheje urupapuro rwihariye kurubuga cyangwa ukabaza ibiro bya Tricolor bikwegereye. Ihitamo hamwe nifishi idasanzwe iroroshye cyane cyane niba uyikoresha atazi aho hafi ya Tricolor Support Centre iherereye. Umukoresha ubwe abona aderesi isabwa kandi yohereza icyifuzo cyo kuza kwa shobuja.
Wibuke ko guhamagara inzobere murugo rwawe ari serivisi yishyuwe uko byagenda kose. Nubwo waba ukiri muri garanti.
Imanza zihariye
Reka dusesengure ibibazo byinshi byo guhora reboot ya Tricolor yakira ibikoresho mubihe bimwe. Ni ibihe bihe ikibazo gishobora kubaho:
- Nyuma yo kuvugurura imiyoboro. Kuramo iyakirwa rya kabiri (module). Noneho uzimye amashanyarazi, hanyuma uyongere. Iyo umuyoboro 0 uremereye, nyuma yiminota mike, hindukira kumuyoboro 1. Guhagarika bigomba guhagarara. Noneho shyiramo module icomeka inyuma.
- Iyo ufunguye. Birashoboka cyane ko ikibazo kiri mumashanyarazi. Reba igice kijyanye n’ingingo.
- Nyuma yo kuzimya itara. Hano hari amahitamo abiri – kubera ingufu ziyongera, amashanyarazi cyangwa ikibaho cyananiranye. Iya mbere irashobora gusimburwa nawe wenyine niba ari hanze, hamwe nikibazo cya kabiri – gusa kuri shobuja.
- Reboots kandi bisaba gushakisha umuyoboro. Ongera usubiremo igenamiterere ryuruganda, hanyuma wongere ushakishe umuyoboro wimodoka.
- Mugihe uhitamo umukoresha / gushakisha imiyoboro. Gerageza guhagarika umugozi wa antenne hanyuma ucomeke muri LNB ya TV. Niba ikibazo gikemutse, insinga igomba gusimburwa. Niba atari byo, ni amashanyarazi. Gerageza undi ufite igenamiterere rimwe.
Noneho uzi icyo gukora niba prefix ya Tricolor yongeye kwisubiramo ubwayo, nicyo iki kibazo gifitanye isano. Mbere yo kuvugana na serivise ishigikira isosiyete cyangwa kohereza igikoresho cyo gusana ikigo cya serivisi, gerageza kwikemurira byose, akenshi icyateye ikibazo kiri hejuru kandi birashobora gukosorwa byoroshye.