TVs from different manufacturers do not connect to Wi-Fi: reasons, solution

Many owners of modern TV devices face problems when the TV does not connect to the Wi-Fi network. Without the support of this function, the advantages that a modern Smart TV has are lost. In order to return to full performance, you need to know what measures you need to take.

Why the TV may not see the network over Wi-Fi – what should be done first

The problem when the smart TV does not connect to wi fi is quite common. If such a situation arises, then the user cannot connect to the Internet, take advantage of all the features of the smart functionality. There are several main reasons why a wireless connection using the built-in wi-fi module becomes impossible. Manufacturers in new TV models have provided for the presence of this interface. However, it may happen that the TV does not connect to the Internet via a wireless network. It is important to deal with the problem as soon as possible in order to restore functionality and take full advantage of the TV’s entertainment and entertainment capabilities. If the TV does not connect to the wireless Internet, then initially there are several ways to solve the problem:

1. Turn off the TV and then turn it on again .
2. Reboot the router .
3. Connect manually . To do this, in the connection parameters in the menu, you need to select the manual setting mode. Then enter any IP address that matches the local range. The most common example is 255.255.255.0. After that, in the “Gateway” line, you will need to specify the IP address of the router, which is used directly to enter the settings.

The menu looks something like this:
The subnet mask and gateway can be checked using a computer. Another way to fix the problem is to troubleshoot DNS server errors. Used for TVs manufactured under the Samsung brand. Suitable addresses are selected, which are then entered in the appropriate field. Sometimes the disconnection is caused by the failure of the wireless module. You can correct the problem by using a different wireless connection method. You can try to connect using WPS. This technology allows you to activate the fast connection mode. You need to search for it in the TV settings. The next step is to activate the selected connection mode directly on the router itself. One of the simplest troubleshooting techniques is to reset all settings (roll back to factory settings). In order to perform this action,you will need to go to the settings menu, select there an item related to settings or diagnostics (depending on the manufacturer). It should be borne in mind that when you select the option to reset to factory settings, the TV will return not only the standard (most basic) network settings, but also the picture, sound, and energy saving settings. Personal changes made by Smart TV owners will not be saved.

Important! Before resetting the settings, it is recommended to rewrite the values ​​of the main parameters that are not related to the Internet.

Example of a menu page on a TV screen:
There are also a number of technical reasons why the device stops connecting to wireless. This could be due to a malfunctioning router. There is also another option – a weak signal from the router. In this case, it is recommended to place each of the devices closer to the TV. If possible, place the router and router so that there are no other objects or walls in their path. Then the quality of the signal and reception will be enhanced. In 90% of cases, the problem disappears after that.

Important! If there is such a possibility, then it is better to install the access point on an elevated position. Then the signal will not be muted.

If you are having difficulty connecting to a wireless network or disconnecting it later, it might be due to incorrect router settings. To change, you need to enter the control panel of this device. Then find in it a tab called “DHCP”. After that, you need to check if the server of the same name is turned on (there should be a check mark in front of it). If there is no connection, you need to indicate the inclusion, and then check for proper operation. After that, saving is performed. Subsequent switching on will automatically connect the router to the TV. The user will be able to use all the functions and access the Internet using Smart TV. Recommendation number 2: you need to check the “Security” tab in the device (router) menu. Feature: if client MAC address filtering is enabled, then it must be disabled. For devices from such manufacturerslike ASUS, TP-Link, D-Link, Huawei, the feature is the ability to add a MAC address to the whitelist. The advantage is that all devices that are included in this list will not be blocked by the router on subsequent power-ups. This means that the TV will no longer break connections with wifi. Using the TP-Link router as an example, it looks like this:
Another way to fix the problem is to update the TV’s firmware (it is important to take into account the device model here). The built-in software for modern Smart TV needs regular and timely updates. If this is not done, then various kinds of errors may appear, one of which will be disconnecting from the wireless connection of the TV itself.

If the TV does not connect to the wi-fi router, then first of all it is recommended to check the Internet connection, then look at the firmware and only then look for other possible options for the problem.

It is necessary to take into account one more important feature – errors in the operation of the software can gradually accumulate. As a result, Smart TV users have difficulties while using the technology, including disconnecting from wireless communication. It is also necessary to take into account the available brand of the TV. This is due to the fact that firmware updates and other technical changes are made to them in different ways. The methods can be as follows:

• Using a different wireless network.
• Via an Internet cable.
• Using external drives (hard drive or flash drive).

If WiFi on Smart TV does not work, then the rest of the above options are used for the subsequent download of the new software version, when restarting the devices does not help. Details of how to work can be found in the TV menu (these can be sections “Help”, “Support” or “Help Center”). Differences depend on the make and model of your TV. The current and new software versions are also indicated on the screen in the corresponding section of the menu.

When working on updates, keep in mind that you cannot turn off devices. If the connection is broken, the update will not complete. Additional errors may also occur that negatively affect the operation of the TV. It is also not recommended to use third-party firmware. If you install them, you can lose the warranty service for Smart TV.

Another way to get rid of the problem is to replace the wireless adapter with an external one. When choosing this method, you need to take into account that it will not work if the radio module is out of order. You can try to connect an external device, as in this case the errors may disappear. It starts working immediately after connecting to a TV. The USB port must be used for this purpose. In most cases, you will be able to resolve the connection issue by using one of the listed methods. If the connection does not appear, then you need to contact the workshop.

Android TV won’t connect to WiFi – reasons and solutions

The situation when, when turning on the device on Android, the user sees an inscription that there is no Internet connection, arises quite often. That is why many already know the reasons and solutions. So most often this problem can be associated with work on the side of the provider. Solutions, if the ISP has no problems:

1. Reboot the router.
2. Reboot the router.
3. Checking all available connections.
4. Checking all wires and cables for connection to the outlet and structural integrity.

You also need to disconnect and reconnect your internet connection.

Tizen OS won’t connect to WiFi – reasons and solutions

The root cause could be a software glitch. To fix it, you will also need to reboot all devices. If this does not help, then an update will be required. This can be done in the TV menu.

Apple Tv won’t connect to WiFi – reasons and solutions

If Apple TV won’t connect to home Wi-Fi, the following could be causing the problem:

1. An error was made while entering the password in the main menu.
2. For each connection made, an identification process is required (requirements are put forward directly by Internet providers).
3. The set- top box is connected to a public network, and as a result, it cannot access the servers that Apple TV provides.

It is not difficult to eliminate all the listed problems. To do this, you need to find out what exactly is interfering with the connection. If the problem is in the password, then it is enough to re-enter it and check the characters before clicking on confirmation.

Important! In the event that other devices from this manufacturer are connected to a wireless connection and work stably on the Internet, you should configure the set-top box using the parameters that are displayed on the smartphone or tablet. If, for example, a laptop does not connect to the TV via wifi, you first need to sequentially check the operability of each of the elements in the system.

Problems on TV from different manufacturers

LG TV won’t connect to Wi Fi network

If the LG TV does not connect to wifi, then you will need to take the following steps: go to the main menu, from it go to the section with settings. Then switch to the device-supported tab and themes to find the product information you need. There you will need to check if the information regarding the MAC address of the Smart TV is displayed correctly. This is often the reason why LG TV does not connect to the Internet or router. LG TV does not connect to wifi – repair Smart TV LV that does not see the network: https://youtu.be/TT0fQoJwzV0

Dexp TV does not see the wireless network

If the Dexp TV does not connect to Wi-Fi, but the state of the wires and the router is normal, then you will need to perform the following actions in the main menu of Smart TV:

1. Select a wireless network item.
2. Enter the password in the window that opens (check it and remember it on the device).
3. Go to settings (Smart TV menu).
4. Click on the Network or Internet and Wi-Fi section.
5. Turn on Wi-Fi (if it is already active, turn it off and on again).
6. Go to the “Add network” submenu.
7. Wait for active networks (the list of available options will appear automatically).

Then you will need to select the name of your wireless network from the list. After that, you will need to enter the password in the standard way and remember it. Before confirming, you must make sure that there are no errors, since the next time you connect the device will be guided by the presented and saved information in the menu. It should be borne in mind that the TV can be located far from the router. For this reason, connection problems can also occur. Frequent breaks are often associated precisely with the fact that the source of wireless communication is, for example, in the next room. As a result, the Smart TV user may experience freezing of the picture and image deceleration.

It is recommended to take into account such parameters as the distance from the router and the thickness of the walls in the room when installing the TV.

BBK TV won’t connect to wifi

If the BBK TV does not connect to the wifi network, then you can try the method using WPS. It is suitable if the user has an authorization login and password on the router (not all models support this technology). Then you will need to perform a series of actions: hold down and hold (up to 10 seconds) the WPS button. As a result, the corresponding indicator should light up. After that, you can activate the technology directly on the TV. To get started, you need to wait for the devices to sync. Sometimes the WPS-PIN is additionally required. It can be viewed in the interface of the router used.

Sony TV does not see the wireless connection

In the event that the Sony TV does not connect to wifi, you will need to check the relevance of the set time and date parameters. Then (if everything is accurate), it is recommended to turn off automatic updates. Then you need to return to the main menu and turn off the TV using the remote control. Then turn it on again after 2-3 minutes.

Samsung TV won’t connect to wi-fi

When Smart TV from Samsung cannot connect to the wireless network, you need to go to the “Support” section in the main menu.
There, select the item “Contact Samsung”, press the “Down arrow” and “Wireless MAC”. Then enter the data, check and save it.

Xiaomi TV does not see the network

If the Xiaomi TV does not connect to the Wi-Fi network, or there are frequent disconnections, it is recommended to completely disconnect the device for 3-4 minutes. Then re-enable, go to the Wi-Fi main menu section, check the validity of the entered password and login. In the event that there is no connection, you will need to additionally look at the settings of the router used. The main attention should be paid to the point about prohibiting the address of the TV’s network card. If the ban is set, you will need to add the address to the “White List”. For this purpose, you need to go to the settings of the router in the menu “Access control” or “MAC filtering”, depending on the model, using its IP address. It also happens that the above methods do not help and the TV cannot connect to the wireless network. In this case, it is recommended to use the method of replacing the DNS server address.To do this, the user will have to go to the “Settings” menu, then to the section called “Network settings”. There you will need to select the “Wi-Fi Settings” option, select the current one from the proposed connection points. Go to the “DNS Settings” item (usually at the bottom of this section). Then in the line “DNS address” you will need to specify 8.8.8.8 or 8.8.4.4, as well as 208.67.222.222 or 208.67.220.220. To complete, you will need to click on the “Save” button. Smart TV does not connect to the Internet via Wi-Fi – why the TV does not see the network and what to do to eliminate the cause: https://youtu.be/1a9u6mez8YI Problems when TVs of famous brands do not connect to wifi often arise among users … The listed methods will help you quickly restore access to your favorite services without going to workshops and service centers.which is called “Network Settings”. There you will need to select the “Wi-Fi Settings” option, select the current one from the proposed connection points. Go to the “DNS Settings” item (usually at the bottom of this section). Then in the line “DNS address” you will need to specify 8.8.8.8 or 8.8.4.4, as well as 208.67.222.222 or 208.67.220.220. To complete, you will need to click on the “Save” button. Smart TV does not connect to the Internet via Wi-Fi – why the TV does not see the network and what to do to eliminate the cause: https://youtu.be/1a9u6mez8YI Problems when TVs of famous brands do not connect to wifi often arise among users … The listed methods will help you quickly restore access to your favorite services without going to workshops and service centers.which is called “Network Settings”. There you will need to select the “Wi-Fi Settings” option, select the current one from the proposed connection points. Go to the “DNS Settings” item (usually at the bottom of this section). Then in the line “DNS address” you will need to specify 8.8.8.8 or 8.8.4.4, as well as 208.67.222.222 or 208.67.220.220. To complete, you will need to click on the “Save” button. Smart TV does not connect to the Internet via Wi-Fi – why the TV does not see the network and what to do to eliminate the cause: https://youtu.be/1a9u6mez8YI Problems when TVs of famous brands do not connect to wifi often arise among users … The listed methods will help you quickly restore access to your favorite services without going to workshops and service centers.select the current one from the suggested connection points. Go to the “DNS Settings” item (usually at the bottom of this section). Then in the line “DNS address” you will need to specify 8.8.8.8 or 8.8.4.4, as well as 208.67.222.222 or 208.67.220.220. To complete, you will need to click on the “Save” button. Smart TV does not connect to the Internet via Wi-Fi – why the TV does not see the network and what to do to eliminate the cause: https://youtu.be/1a9u6mez8YI Problems when TVs of famous brands do not connect to wifi often arise among users … The listed methods will help you quickly restore access to your favorite services without going to workshops and service centers.select the current one from the suggested connection points. Go to the “DNS Settings” item (usually at the bottom of this section). Then in the line “DNS address” you will need to specify 8.8.8.8 or 8.8.4.4, as well as 208.67.222.222 or 208.67.220.220. To complete, you will need to click on the “Save” button. Smart TV does not connect to the Internet via Wi-Fi – why the TV does not see the network and what to do to eliminate the cause: https://youtu.be/1a9u6mez8YI Problems when TVs of famous brands do not connect to wifi often arise among users … The listed methods will help you quickly restore access to your favorite services without going to workshops and service centers.222 or 208.67.220.220. To complete, you will need to click on the “Save” button. Smart TV does not connect to the Internet via Wi-Fi – why the TV does not see the network and what to do to eliminate the cause: https://youtu.be/1a9u6mez8YI Problems when TVs of famous brands do not connect to wifi often arise among users … The listed methods will help you quickly restore access to your favorite services without going to workshops and service centers.222 or 208.67.220.220. To complete, you will need to click on the “Save” button. Smart TV does not connect to the Internet via Wi-Fi – why the TV does not see the network and what to do to eliminate the cause: https://youtu.be/1a9u6mez8YI Problems when TVs of famous brands do not connect to wifi often arise among users … The listed methods will help you quickly restore access to your favorite services without going to workshops and service centers.The listed methods will help you quickly restore access to your favorite services without going to workshops and service centers.The listed methods will help you quickly restore access to your favorite services without going to workshops and service centers.