Kutheni impazamo 11 isenzeka kwiTricolor TV, kwaye ungayilungisa njani?

Abasebenzisi beTV yeSatellite bahlala befumana iimeko xa umyalezo ongasebenzi kakuhle uboniswa kwiscreen seTV. Impazamo ye-11 yenye yeengxaki eziqhelekileyo kwi-Tricolor kwaye ingenzeka ngezizathu ezahlukeneyo. Siza kukunceda ufunde ngakumbi malunga nentsingiselo yempazamo kunye nendlela yokuyilungisa.

Ithetha ukuthini impazamo 11 kwiTricolor TV?

Umyalezo othi “Code 11” okanye “Impazamo ye-11” idla ngokuthetha iingxaki ekuhlawuleleni iinkonzo zomboneleli-umzekelo, ukuba umrhumo wepakethe yetshaneli awukasebenzi okanye isitshixo sokuvula asikafunyanwa ngummkeli. Ukuba esi sizathu, ikhowudi yephutha ye-11 ilungiswa ngokulula kwimizuzu.

Ukuba awuyihlawuleli ipakethe yamajelo ngexesha, i-Tricolor TV iya kuthintela ngokufanelekileyo ukusasaza kwabo kude kube yintlawulo epheleleyo yenkonzo (kuxhomekeke kwiphakheji yakho okanye intlawulo).

Izinto ezibangela impazamo inombolo 11

Ukuqonda indlela yokususa impazamo 11 kwi-Tricolor, kufuneka ucinge ukuba ayihambelani nesiphene sobugcisa okanye ukungasebenzi kakuhle kommkeli, kwaye ayihambelani nomonakalo wekhadi le-smart okanye ukusilela kolwalathiso lwe-eriyali. Ezona zizathu zempazamo yeshumi elinanye:

• Xa uhlawula, umrhumi ubonise ngokungachanekanga inombolo yemvumelwano okanye ufake iinkcukacha ezingachanekanga waza wadlulisela imali kwibhalansi yomnye umsebenzisi.
• Iimali zithunyelwe kwi-balance ye-akhawunti yomntu, kodwa ayikafakwa, ngoko ke ukubhaliswa kuvaliwe – ukusetyenzwa kwentengiselwano kuthatha ixesha elithile, emva koko usasazo lweTV luya kuqalisa ngokuzenzekelayo.
• Umrhumo wokurhuma uphelelwe lixesha, nto leyo eyakhokelela ekuvalweni kokusasazwa kwamajelo e-Tricolor TV.
• Imali idluliselwe kwibhalansi yomsebenzisi jikelele kwaye ayikahanjiswa phakathi kweenkonzo / imirhumo esetyenzisiweyo.

Ziziphi iindlela onokuthi uhlawule ngayo i-Tricolor – funda ngayo apha .

Amanyathelo athile okusombulula ingxaki axhomekeke kunobangela wempazamo. Ke kufuneka siqale ngoxilongo.

Imiyalelo yokuZilungisa

Izisombululo kule ngxaki ziquka iitshekhi eziqhelekileyo kunye nokusetha ngokutsha kwefektri njengendlela yokugqibela. Inketho yesibini ifanelekile kwimeko yokungaphumeleli kwesofthiwe, ukuba ifowuni ibonisa ulwazi olungalunganga okanye iphutha lenzeka ngezikhathi ezithile.

Ijonga imirhumo

Kungakhathaliseki ukuba yeyiphi indlela yokuhlawula, ulwazi oluhlaziyiweyo luhanjiswa ngekhompyutha kwi-terminal yeziko lenkonzo ebanzi yenkampani. Ukusuka apho, inkcazelo iya kwisathelayithi yasemajukujukwini, ize ke iye kumamkeli kamabonwakude. Kwaye kuphela emva kokufumana umyalelo wokugqibela, ukufikelela emoyeni kubuyiselwa.

Abasebenzisi abanakuqala ukubukela amajelo abawathandayo kunye nemiboniso de imali ifakwe kwibhalansi yabo.

Ukuphelisa iphutha le-11 kwi-Tricolor TV, i-akhawunti yomsebenzisi (LC) kwiwebhusayithi esemthethweni yomsebenzisi wenkonzo iya kunceda. Ukuyingenisa, kufuneka ucacise:

• isazisi sesixhobo – sikwikhontrakthi, kwisitikha somamkeli nakwikhadi elihlakaniphile;
• igama lakho eliyimfihlo eliyimfihlo (ukuba ulilibele kwaye alichazwanga kuxwebhu lomamkeli, ungalibuyisela ngokunqakraza iqhosha elifanelekileyo kwifomu yogunyaziso kwiakhawunti yakho yobuqu).

Kunconywa ukuba uhlolisise ngokucophelela izicwangciso zokusasazwa kwemali engenayo. Uyenza njani:

1. Yiya kwiwebhusayithi esemthethweni yeTricolor kwaye ufake iakhawunti yakho yobuqu- https://www.tricolor.tv/
2. Yiya kwithebhu ethi “Iinkonzo zam”/”Iakhawunti yoMntu”.
3. Qinisekisa ukuba unayo imali kwibhalansi yakho.
4. Yabela imali yokuhlawula iipakethe zetshaneli ngokweemfuno zakho.

Ukusasazwa kwemali kuthetha ukuba umsebenzisi ngokuzimeleyo uthumela inxalenye yemali kwi-akhawunti yomntu ukuhlawula iphakheji ethile yamajelo. Oku kulula ukwenza – ezantsi kwiphepha le-akhawunti yomntu kukho ifom apho iphakheji efunwayo kunye nemali yentlawulo iboniswa. Ukuthumela imali:

1. Faka iinkcukacha zakho.
2. Cofa iqhosha lokusasaza.

Ukuba ukuhanjiswa kusebenza ngokuchanekileyo, akufuneki kubekho iingxaki ngokupheliswa komabonakude ngenxa yobhaliso olungasebenziyo.

Unokujonga umsebenzi worhumo oluthile ngeendlela ezininzi:

• Kwiakhawunti yakho yobuqu, kwithebhu ehambelanayo.
• Kwiwebhusayithi yeTricolor, ngaphandle kokufaka iakhawunti yakho yobuqu, ukujonga, landela ikhonkco – https://www.tricolor.tv/check-subscriptions/
• Nge-arhente yeziko lemibuzo.

Bukela isifundo sevidiyo malunga nendlela yokukhangela imirhumo: https://youtu.be/xSjYcxZmUzw Kwi-akhawunti yakho yobuqu, unokujonga ngokukhawuleza imeko yazo zonke iipakethe zeTV. Unako kwakhona ukugcwalisa i-akhawunti yakho apho – ukusuka kwikhadi lebhanki okanye ukudluliselwa kwi-wallet kwiinkqubo zemali ze-elektroniki.

Intlawulo yeenkonzo

Ukuba, ngexesha lokutshekisha ukubhaliselwa okusebenzayo, ufumanisa ukuba iinkonzo azisebenzi kwaye akukho mali kwi-akhawunti, ukwenzela ukuphelisa iphutha le-11, kufuneka uzalise ibhalansi. Kukho iindlela ezininzi zokudlulisela imali kwiakhawunti ye-Tricolor:

• Ngebhanki ye-intanethi. Kwiiwebhusayithi zeSberbank, ALFA-BANK, Absolut, URALSIB, Bank Saint Petersburg, Intesa, njl.
• Ngezipaji ze-intanethi. UMoney, WebMoney, Eleksnet, Money.Mail.RU, e-POS, Qiwi, njl. iinkonzo ziyafumaneka.
• Ukusuka kwiakhawunti yefowuni ephathwayo. Abasebenzisi be-MTS, Beeline kunye neMegafon banokusebenzisa ukhetho lokuhlawula.
• Ngokusebenzisa iisaluni zonxibelelwano kunye namatyathanga okuthengisa. Basebenzisana nomboneleli “Svyaznoy”, “Beeline”, “MTS”, “City”, “Rostelecom”, njl. Unako kwakhona ukuhlawula ngedesika yemali yePosi yaseRashiya.
• Kwidesika yemali yebhanki yeqabane lomnikezeli. Ungaya kwiofisi yeSberbank, Alfa-Bank, Russian Standard, VTB, AvtogradBank, njl.
• Ngewebhusayithi esemthethweni yeTricolor. Ukusuka kwikhadi lebhanki i-Visa, i-MasterCard, i-Mir okanye i-JCB, i-SPB, imali ye-elektroniki.
• Kwiofisi ekufutshane yaseTricolor. Ungazifumana iidilesi kwikhonkco- https://www.tricolor.tv/how-to-connect/where-buy/buy/offices/
• Ngeetheminali zamaqabane kunye nee-ATM. Iinkqubo ezifanelekileyo ezivela kwiSberbank, Gazprombank, Rosselkhozbank, Forward Mobile, URALSIB, njl.

Unokufumana okungakumbi malunga nendlela yokuhlawula iTricolor TV ngeSberbank kweli nqaku .

Uluhlu olupheleleyo lwemibutho yamaqabane onokuthi uzalise ngayo ibhalansi ye-Tricolor, jonga iwebhusayithi esemthethweni yomnikezeli kwicandelo elifanelekileyo. Xa udlulisela imali, kufuneka uqiniseke ukuba beza kuhlawula iphakheji ethile. Amaxesha amaninzi imali ikhutshelwa kwii-akhawunti ezingajoliswanga ezingahambelani nokuqaliswa kwenkonzo. Indlela umsebenzisi angayithumela ngayo imali yakhe esebenzisa iakhawunti yakhe ichazwe kwicandelo langaphambili. Ukuthintela iingxaki ezinjalo, kungcono ukuzalisa ibhalansi kwiwebhusayithi esemthethweni ye-Tricolor – ngefom ekhethekileyo. Ukwenza njani oku usebenzisa umzekelo wokuhlawula ngekhadi lebhanki:

1. Ngena kwiakhawunti yakho yomsebenzisi.
2. Vula iNtlawulo ye-Tricolor kwi-Intanethi – https://tricolor.city/packages/
3. Faka isazisi somntu ohlawulwayo/inombolo yekhontrakthi, isixa-mali sentlawulo, inombolo yakho yefowuni kunye nedilesi ye-imeyile.
4. Qinisekisa ukusebenza.

Imali iza ngemizuzwana, kwaye amajelo eTV aqala ukusasaza emva kwemizuzu emi-2-3.

Ukutshekisha ukufunyanwa kwemali kwi-akhawunti

Ikhowudi ye-Error 11 ayipheli kwi-monitor ngokukhawuleza emva kokuhlawula umrhumo wokubhalisa. Kuthatha ixesha elithile ukuba iimali zifike kumntu obhalwayo. Ukujonga ukuba intlawulo ifunyenwe na, unokwenza oku kulandelayo:

• Sebenzisa iakhawunti yakho yobuqu. I-LC kwi-portal esemthethweni yenkampani ibonisa lonke ulwazi oluyimfuneko, kubandakanywa nokwenzeka ukujonga ibhalansi yombhalisi.
• Qhagamshelana nenkxaso yobugcisa ye-Tricolor. Ngaphambi kokuqhagamshelana neengcali, kuyimfuneko ukulungiselela isivumelwano kunye nomnikezeli kunye namaxwebhu omntu, njengoko kuya kufuneka uqinisekise ubuni bakho.

Kwakhona kwenzeka ukuba imali yeza kwi-akhawunti yomsebenzisi, kodwa yayinganelanga ukuhlawula iinkonzo ezixhunyiwe. Le meko ibizwa ngokuba yintlawulo engekagqitywa. Ukufumanisa ukuba le yingxaki ilula: ayizizo zonke iipakethe ezicwangcisiweyo ezisebenzayo. Ngokomzekelo, awekho amajelo okufundisa, yaye amajelo ezemidlalo ahamba ngaphandle kweengxaki. Unokuzisusa iintlawulo ezilindileyo kwiakhawunti yakho yobuqu. Jonga nje ibhalansi kunye neendleko zorhumo olungavuseleli okanye lusebenze. Ukuba akukho mali yaneleyo kwiakhawunti yakho yobuqu, faka imali efunekayo ukuze uvule iphakheji yesitishi engasebenziyo.

Cela iikhowudi zokuvula

Kwenzeka ukuba emva kokuhlawula, impazamo ye-11 ayihambi. Esona sizathu sikukuba iikhowudi ezindala zokuvula zisetyenzisiwe. Ukusombulula lo mba, yenza oku kulandelayo:

1. Yiya kwiakhawunti yakho yobuqu kwi-portal esemthethweni ye-Tricolor TV.
2. Fumana icandelo kwimenyu ephambili apho unokufumana iqhosha elitsha lokuvula.
3. Layita umamkeli kwesinye sezitishi zeTV ngempazamo 11.
4. Musa ukucima i-tuner kwiiyure ezingama-3-8.

Eli xesha lanele ukuba umqondiso wesathelayithi ufikelele kwindawo apho umsebenzisi ahlala khona kwaye adlulisele ulwazi olufanelekileyo. Ukuba amanyathelo athathiweyo akasebenzi, kungcono ukuba umsebenzisi aqhagamshelane nomthengisi wesixhobo okanye umqhubi we-telecom. Emva kwayo yonke loo nto, ikhowudi yempazamo ye-11 inokuvela ngenxa yezinye izizathu.

Ukuba ngaphezulu kweTV enye

Amaxesha amaninzi abantu abafaki enye, kodwa ababini okanye ngaphezulu abamkeli beTV. Kule meko, enye yazo isetyenziswe njengomncedisi, kwaye isignali ihanjiswa kuyo kwezinye izixhobo. Ukuba zonke iinkonzo zihlawulwe, isixhobo esiphambili sisebenza ngempumelelo, kwaye impazamo 11 yenzeke kwisixhobo somthengi, kukho iindlela ezininzi zokuyiphelisa:

• ukuqala kwakhona isixhobo – qhawula ummkeli wengxaki kwinethiwekhi, linda imizuzwana embalwa, emva koko uyivale;
• khangela kwakhona amajelo – hlaziya uluhlu lwamajelo eTV ngokusebenzisa izicwangciso;
• hlaziya amaqhosha okuvula esixhobo esenzeka kuso impazamo.

Yintoni enokuyenza ukuba yonke into ihlawulwe, kodwa impazamo ayihambi?

Akuqhelekanga kwiimeko xa, emva kokuhlawula iipakethe eziphelelwe yisikhathi, ukufikelela kumabonwakude akubuyiswanga ngokukhawuleza. Impazamo ye-11 ihlala isenzeka ngosuku lokuqala emva kokuba umsebenzisi ehlawulele inkonzo. Kodwa unokukhawulezisa inkqubo “yokwamkela” intlawulo ngumamkeli.

Qalisa kwakhona

Uyilungisa njani impazamo 11 emva kwentlawulo? Enye indlela engqineke iyasebenza kukuphinda uqalise umamkeli. Ukwenza oku, yenza oku kulandelayo:

1. Cima iTV kunye nesamkeli ngokuzikhupha kwisokethi.
2. Linda malunga nemizuzu eyi-10 kwaye uvule izixhobo kwakhona.
3. Yiya kwisitishi esivaliweyo kwaye ulinde ukudlala kwakhona.

Ukuba awukwazi ukubukela iziteshi zeTV, kodwa awunazo iingxaki ngokuhlawula umrhumo, qiniseka ukuba wenze ukuqalisa ngokutsha kwesixhobo.

Ukuvuselela

Kwi-akhawunti yomuntu siqu yomsebenzisi, kwindawo ebonakalayo, kukho iqhosha elibomvu elinombhalo othi: “Thumela kwakhona iikhowudi zokugunyazwa.” Ukuba ufumana impazamo 11 kwesinye okanye zombini izixhobo zokufumana, kufuneka uqhubeke ngolu hlobo lulandelayo:

1. Cima izixhobo kwinethiwekhi.
2. Khangela ukuba i-smart card ifakwe ngokuchanekileyo na.
3. Ukuba ikhadi libekwe ngokuchanekileyo, yiya kwi-akhawunti yakho yobuqu kwiwebhusayithi esemthethweni kwaye nqakraza iqhosha lokuthumela kwakhona ikhowudi.
4. Layita izixhobo zombane.
5. Vula isitishi esikrwada kwiTV yakho.

Ngokuxhomekeke kwisixhobo, kunokuthatha ukusuka kwimizuzu emininzi ukuya kwiiyure ezininzi ukubuyisela usasazo kwiscreen. I-TV ayidingeki ukuba ivulwe, into ephambili ngumamkeli ofakiweyo. Kwanele ukujonga amaxesha ngamaxesha ukuba umfanekiso uvela kumamkeli okanye awukho.

Ukuba kwenzeke impazamo ngelixa uskena rhoqo 11766

Iingxaki xa uskena i-frequency 11766 ye-Tricolor ibonakala rhoqo emva kokuhlaziya isoftware yomamkeli, kodwa kunokubakho ezinye izizathu. Yintoni onokuyenza kwiimeko ezahlukeneyo:

• Uhlaziyo oluphelelwe lixesha/ olungafakwanga kakuhle. Mhlawumbi kukho into engalunganga ngexesha lokukhuphela, kwaye isofthiwe ayizange ifake ngokuchanekileyo. Ukujonga, yiya “kwiSimo” kwiTV kwaye ujonge umgca “Uguqulelo lweSoftware”, thelekisa inombolo yesoftware kunye nenconywa ngumqhubi kwisiza.
• Ukusilela kwesetingi. Kule meko, kufuneka wenze ukusetha kwakhona ngokupheleleyo ukuze umamkeli abuyele kwizicwangciso zefektri (imiyalelo ingezantsi).
• Ukubekwa kwakhona kwe-eriyali/kumdaka. Kufuneka uphendule imibuzo embalwa ngokwakho: imozulu imbi kakhulu kwiintsuku zamva nje, ixesha elingakanani ucoca kwaye ubeke isitya, kwaye kukho ukuphazamiseka kwindlela ye-antenna (izakhiwo ezitsha okanye imithi ekhulile).

Ukuseta kwakhona umamkeli

Kwi-Tricolor TV, impazamo yeshumi elinanye isenokuba ngenxa yohlaziyo olufakelweyo olungachanekanga. Ke ngoko, ukuba le miyalelo ingentla ayincedi, kufuneka usete ngokutsha zonke izicwangciso zibe kweyokuqala:

1. Fumana iqhosha lemenyu kwisilawuli kude.
2. Khetha “Isixhobo”/”Useto” okanye nayiphi na into efanayo (kuxhomekeke kwisoftware yakho kunye nemodeli yomamkeli).
3. Khetha Ukuseta kwakhona kwiFactory okanye Seta kwakhona iDatha.
4. Inkqubo iya kukucela ukuba ufake igama eligqithisiweyo, yenze (ngokuqhelekileyo indibaniselwano 0000 ifanelekile).
5. Qinisekisa ukuseta kwakhona kwaye ulinde ukuba umamkeli aqalise kwakhona.
6. Sula amajelo kwakhona – khangela kwimenyu. Emva koko yiya kwisitishi seTV ebesivaliwe kwaye ulinde usasazo luqale.

Nceda uqaphele ukuba ukuba usebenzisa le ndlela, kuya kufuneka uphinde ulungelelanise umamkeli emva kokusetha kwakhona kwaye wenze kwakhona uluhlu lwesiteshi sakho.

Ukuba unemibuzo malunga nawaphi na amanyathelo, okanye ukuba ingxaki ayinakusonjululwa, nceda uqhagamshelane neNkonzo yeNkxaso yoBuchwepheshe be-Tricolor TV.

Kuza kunceda nini ukubuyisela umamkeli?

Ukuba akukho nanye kwezi ndlela zingasentla encedileyo, umamkeli usenokuphelelwa lixesha. Kule meko, kuya kufuneka utshintshe isixhobo ngesinye esitsha. I-Tricolor tuners kufuneka itshintshwe rhoqo emva kweminyaka emibini okanye emibini, kuxhomekeke ekusebenzeni kwezixhobo. Unokufumana isixhobo esitsha usebenzisa i “Exchange for a new” inkonzo kwiwebhusayithi esemthethweni yeTricolor. Ukuba umamkeli ufunyenwe ephelelwe lixesha, uya kuyitshintshisa ngaphandle kwentlawulo. Isixhobo esitsha siya kuba sele sinesoftwe yamva nje efakiweyo.

Ungaqhubeka njani nokukhangela ngoku?

Kusenokuthatha ixesha ukuphinda ujonge izitsha zesathelayithi. Kodwa unokuqhubeka nokukhangela kwangoko – kukho iindlela ezininzi:

• Yiya kwi kino.tricolor.tv. Apho kuya kufuneka ungene ngegama lakho lomsebenzisi eliqhelekileyo kunye negama lokugqitha. Uze ukhethe itshaneli ofuna ukuyibukela. Zonke iipakethe ezihlawulwayo ziyafumaneka kwisiza.
• Faka i-Tricolor Cinema kunye nenkqubo yeTV. Kuyenzeka ukukhuphela usetyenziso kwisixhobo esiphathwayo okanye kwi-smart TV enomsebenzi we-Smart TV. Khuphela amakhonkco kwii-OS ezahlukeneyo:
  • Udlalo lukaGoogle – https://play.google.com/store/apps/details?id=com.gsgroup.tricoloronline.mobile&pcampaignid=MKT-Other-global-all-co-prtnr-py-PartBadge-Mar2515-1
  • App Store – https://apps.apple.com/en/app/%D1%82%D1%80%D0%B8%D0%BA%D0%BE%D0%BB%D0%BE%D1%80- %D0%BE%D0%BD%D0%BB%D0%B0%D0%B9%D0%BD-%D1%82%D0%B2/id1412797916
  • AppGallery – https://appgallery.huawei.com/app/C101752341?appId=C101752341&source=appshare&subsource=C101752341
• Qhagamshela ishuna kwi-Intanethi. Okokuqala, khangela ukuba kuyenzeka na ukwenza oku kwimodeli yakho yehardware. Ekubeni umqondiso awuyi kuvela kwi-satellite, kodwa ngenethiwekhi yehlabathi jikelele, impazamo kufuneka iphele.

Ukuqhagamshelana nenkxaso yobugcisa

Ukuba impazamo ye-11 isabonakala kwisikrini, kwaye i-akhawunti ifakwe phezulu, kunokwenzeka ukuba ukungasebenzi kakuhle kwenzeka ngenxa yesiphoso somboneleli. Ukufumanisa, kufuneka uqhagamshelane nomsebenzisi ngenombolo yefowuni okanye ngenye indlela efanelekileyo. Ummeli osemthethweni kufuneka abonelele:

• ulwazi malunga nomnini wesixhobo;
• inombolo yesazisi somamkeli;
• ulwazi malunga nengxaki.

Imiba engeyiyo eyezobugcisa isonjululwa ngokubonisana rhoqo. Ukuba umamkeli akaphumeleli, ingxaki iya kwisimo sobugcisa. Kule meko, umrhumi we-Tricolor TV udluliselwa kumqhubi ovela kwinkxaso yezobuchwepheshe ojongene neengxaki ezinjalo.

Umnini wesixhobo unokuphinda abize inkosi kwikhaya lakhe, ukuba yonke into ayinakusombululwa ngexesha lokunxibelelana okude kunye nomqhubi.

Uqhagamshelana njani nenkonzo:

• Fowunela umnxeba wasimahla 8 800 500 01 23 (usebenza ubusuku nemini, inani liyafana kuyo yonke iRashiya).
• Yiya kwicandelo elithi “Iziko loNcedo” kwiphepha eliphambili lewebhusayithi esemthethweni.
• Qhagamshelana nenkonzo yengcebiso ye-24/7 ngeakhawunti yakho yobuqu.

Xa i-Tricolor TV ingabonisi amajelo kunye nephutha le-11 lenzeka, sincoma ukuba usebenzise iindlela ezichazwe ngasentla. Unokuphelisa ngokupheleleyo umngcipheko wengxaki kuphela ukuba uhlawula iipakethi zokubhalisa ngexesha. Oku kufuna ukuba kusekwe ulwabiwo oluchanekileyo lweemali.