Ukuba abasebenzisi abafuni ukuphulukana nokufikelela kuthotho lwabo abazithandayo kunye neefilimu, kufuneka banyuse ibhalansi ye-Tricolor TV ngexesha. Ibhalansi ye-Tricolor inokuqondwa njengezinto ezimbini – ukufumaneka kweemali zamahhala kwi-akhawunti yomntu kunye neepakethi ezisebenzayo zetshaneli ezihlawulwayo. Siza kuthetha ngeendlela zokujonga zombini.
- Ungasifumana njani isazisi sakho?
- Iindlela zokujonga ubume be-akhawunti ye-Tricolor nge-ID
- Kwi-intanethi, kwiakhawunti yakho
- Ngaphandle kokubhaliswa kwi-akhawunti yomntu: ngokusebenzisa umqhubi
- Iindlela ezongezelelweyo zokuqinisekisa iakhawunti
- Indlela yokukhangela ukunyaniseka kwemirhumo?
- Ukuba intlawulo ayifumanekanga
Ungasifumana njani isazisi sakho?
I-ID ye-Tricolor – isazisi esikhethekileyo somthengi kwinkqubo yangaphakathi ye-Tricolor. Inani linamanani ali-14 okanye ali-12. Ndiyabulela kuyo, inkampani ibamba zonke izenzo zabasebenzisi malunga nenani leenkonzo ezixhunyiwe, ukubhaliswa, kunye nokuthengiselana kweakhawunti. Ikhowudi yedijithali ibotshelelwe kwi-akhawunti yobuqu yomxhasi. Abathengi bafuna le nombolo xa befuna:
- ukuhlawulela ukuqalisa/ukuhlaziya iipakethe zenkonzo;
- bhalisa kwiakhawunti yakho kumboneleli wenkonzo ye-Intanethi;
- fumana ibhalansi nge-ID ngeakhawunti yakho yobuqu;
- qhagamshelana nenkxaso yabathengi;
- ngena kwiakhawunti yakho ye-Tricolor;
- khangela imirhumo yakho kwaye ufumanise imihla yabo yokuphelelwa.
Unokufumana i-ID ye-Tricolor ngeendlela ezininzi:
- Kwileyibhile yomamkeli ngokwayo. Ayingabo bonke abafumanayo abanayo, kodwa ukuba ikhona, idla ngokuba kwicala elingaphantsi.
- Kwikhadi elihlakaniphile (ukuba likhona). Kwikhadi elinikwe umrhumi ngamnye ekusayineni isivumelwano sokubonelela ngeenkonzo, indibaniselwano yedijithali efunekayo ibonakaliswe phantsi kwebhakhowudi. Ikhadi likumamkeli okanye imodyuli ekhethekileyo.
- Kwikhontrakthi. Isibonisi siphinda-phindwa kwikhontrakthi phakathi komnini wesixhobo kunye nenkampani ye-Tricolor. Inombolo ibekwe phantsi kwebhakhowudi phezulu kwiphepha lokuqala.
- Kwiisetingi. Unokubonisa i-ID yomamkeli kwisikrini seTV ngokucinezela iqhosha elihambelanayo kwi-remote control – ingabizwa ngokuba yi-Status, #ID okanye i-Tricolor. Ukuba akukho maqhosha anjalo, yiya kwiphepha elifunwayo ngokusebenzisa imenyu (iinkcukacha ezininzi ngezantsi).
Kukho iindlela ezininzi zokufumana inombolo ye-ID usebenzisa isilawuli kude kunye nomamkeli, ukuba akukho qhosha lahlukileyo:
- Eyokuqala. Kwi-remote control (RC), cofa u-“Menu”, yiya ku-“Settings”, emva koko ukhethe “Conditional Access”. Cofa “I-Slot 1: DECryptNP4+” kwaye emva koko “Ulwazi lweKhadi”. Kwifom evela ecaleni “kwenombolo yolandelelwano” kufuneka kubekho isazisi esinamanani ali-12.
- Isibini. Cofa iqhosha elithi “Menu” kwisilawuli kude, emva koko uye ku-“Status” kwaye ucinezele u-“OK”. Umgca “Inombolo yesazisi” kufuneka ube nekhowudi enamanani ali-12.
- Okwesithathu. Cinezela iqhosha elithi “IKHAYA” kwisilawuli kude, yiya kwi-“Akhawunti Yam”, kwaye emva koko ukhethe into ethi “Isimo seNkonzo”. Umgca ohambelanayo uya kubonisa inombolo ye-ID ye-14.
Iindlela zokujonga ubume be-akhawunti ye-Tricolor nge-ID
Emva kokuhlawula, ngamanye amaxesha kunokuba yimfuneko ukujonga ukuba ukuhanjiswa kwemali kuye kwafikelela kwinjongo yayo, kuba oku umsebenzisi uneendlela ezininzi zokukhetha. Enye yezona zinto zidumileyo kukujonga intlawulo ye-Tricolor TV nge-ID.
Kwi-intanethi, kwiakhawunti yakho
Le yeyona ndlela iphambili kwaye yenye yezona ndlela zilula zokufumana ibhalansi yeakhawunti yakho ye-tricolor. Ukufaka i-akhawunti yakho (LC) ye-Tricolor, kufuneka ungene kwiwebhusayithi esemthethweni yomsebenzisi wenkonzo ye-satellite – tricolor.tv, ngokusebenzisa isiphequluli se-Intanethi. Unokufumana njani ukuba yimalini kwiakhawunti ye-Tricolor TV:
- Yiya kwiphepha elithi “Abaxhasi babucala”, vula ithebhu ethi “Iakhawunti yoMntu”.
- Ngena kwi-akhawunti yakho – ukwenza oku, faka i-ID yakho yomsebenzisi / inombolo yenkontileka kunye negama lokugqitha lomntu, uze ucofe iqhosha elithi “Ngena”. Ngokuzithandela, khangela ibhokisi ethi “Khumbula igama lomsebenzisi” (ngoko akuyi kufuneka ufake idatha kwakhona).
- Yiya kwithebhu ethi “IiNkonzo zam”. Apha uza kubona ibhalansi yemali, inombolo yesazisi, inombolo yekhontrakthi kunye nenkampani kunye nefestile yolawulo lwenkonzo ye-Tricolor TV.
Abasebenzisi bafumana igama eliyimfihlo xa bebhalisa iprofayile yabo. Ukuba uyilahlile, unokufumana ikhowudi yokungena entsha. Iqhosha elithi “Fumana/Fumana Igama Lokugqithisa” libekwe emazantsi ephepha logunyaziso.
Abasebenzisi banokhetho lulandelayo kwiakhawunti yabo yobuqu:
- qhagamshela iinkonzo ezintsha;
- lahla iipakethe zenkonzo ezikhoyo;
- cima izixhobo eziqhagamshelweyo;
- jonga ubume kunye nokufumaneka kweenkonzo;
- thumela ulwazi malunga nokuvula iphakheji kwizixhobo zokufumana;
- tshintsha iinkcukacha zoqhagamshelwano kunye nobhaliso;
- khetha amaxabiso afanelekileyo okuhlaziya/uqhagamshelo;
- ukulandelela iirisithi zentlawulo;
- fumana iintengiso zangoku kunye nezikhethekileyo kubathengi;
- ukudlulisela imali kwiakhawunti yomxhasi.
Utshintsho olubalulekileyo kwiakhawunti yakho ye-Tricolor malunga nebhalansi kunye nemirhumo:
- Igama elithi “ityala” kwinkonzo ye-LC ayisasetyenziswa, ekubeni iinkonzo zixhunyiwe ngokwenkqubo yokuhlawula kwangaphambili: ukuba uhlawula imali efunekayo, iphakheji yeshaneli yakho ivuliwe.
- Kwi-akhawunti yobuqu ye-Tricolor TV, zonke iimali ziboniswa, kubandakanywa nezo sele zifakwe kwii-akhawunti ezijoliswe kuzo.
- Ibinzana elithi “iakhawunti yokujonga” kubathengi ngoku lithetha ukujonga ibhalansi / ibhalansi ye-akhawunti, enokuthi ibe ntle okanye zero.
- Isuse icandelo elithi “Lawula iakhawunti yakho yobuqu”.
Ngaphandle kokubhaliswa kwi-akhawunti yomntu: ngokusebenzisa umqhubi
Ungajonga ibhalansi yeakhawunti ye-Tricolor ngaphandle kwesigunyaziso kwiakhawunti yakho yobuqu. Enye indlela kukuqhagamshelana nenkonzo yefowuni yomsebenzisi. Kuya kufuneka ufowunele inombolo yasimahla yewotshi ethi 8 800 500-01-23, kwaye ufowunele umphathi:
- Isazisi sesixhobo sakho/inombolo yekhontrakthi;
- Igama elipheleleyo lomsebenzisi ezibhaliswe ngaye iinkonzo zonxibelelwano.
Umqeshwa we-Tricolor TV uya kuphendula yonke imibuzo echaphazelekayo kubhalisi.
Iinketho ezongezelelweyo zokujonga iibhalansi zeakhawunti ngaphandle kokubhalisa iakhawunti yakho:
- Ndwendwela iofisi yenkampani. Ungafumana eyona ndawo ikufutshane kwiwebhusayithi yeTricolor. Kufuneka uthathe incwadana yakho yokundwendwela kunye nesivumelwano sorhumo kunye nawe.
- Qhagamshelana ngokusebenzisa icandelo elithi “Uncedo”. Sebenzisa iindlela zonxibelelwano ezikhoyo kwi-portal ye-Tricolor corporate: umnxeba we-intanethi – https://zingaya.com/widget/ab461d8ee590be9889c577c4370ad37a, okanye ingxoxo ye-intanethi – https://www.tricolor.tv/help/?source=header§ion=panel-navigation&menu =uncedo#
- Bhalela kwiintanethi zentlalo okanye abathunywa. Unokuqhagamshelana neVK – https://vk.me/tricolor_tv, Odnoklassniki – https://www.ok.ru/tricolor.tv, WhatsApp kwi: +7 911 101-01-23, Viber (i-Tricolor TV kawonkewonke) – http://www.viber.com/tricolor_tv, iTelegram – http://t.me/Tricolor_Help_bot
Iindlela ezongezelelweyo zokuqinisekisa iakhawunti
Ukongeza ekusebenziseni inombolo yesazisi, kukho iindlela ezahlukeneyo zokuqinisekisa iakhawunti yakho. Eyona nto iphambili kukufumana ulwazi malunga nokubhaliselwa kwaye ujonge ibhalansi ye-Tricolor TV kwiTV. Indlela yokwenza oku kwiimodeli ezahlukeneyo zomamkeli ichazwe kwitheyibhile:
Imodeli yomamkeli | Inyathelo elifunekayo |
---|---|
GS U510; I-GS A230 GS U210CI GS AC790 GS U210 GS B210 GS U210 GS B211 GS E521L GS B212 GS E502 GS B5311 GS B520 GS E501 GS B521 GS B521 GS210 GS1GS1GS1GS1GS , GS C591, GS B534M, GS B528, GS B533M, GS B5310, GS B532M, GS B531N, GS B531M. | Cinezela iqhosha elithi “Tricolor TV” okanye “Imenyu” kwi-remote control, emva koko faka isicelo se-Akhawunti ye-Personal uze uye kwicandelo elithi “Isimo”. Khetha “Imirhumo”. |
GS 9305, DRS 8300, GS 8300, GS 8302, GS 9303, GS 8300M, GS 8304, GS 8300N. | Cofa iqhosha elithi “ID No.” okanye “Status” kwiremote control, emva koko uye kwindawo ethi “Subscriptions”. |
DTS 53L, DTS 54L, DTS 53, DTS 54. | Cofa iqhosha elithi “Menu” kwisilawuli kude, emva koko ukhethe icandelo elithi “System”. Kuyo, fumana into ethi “Subscriptions”. |
DRS 8308, GS 6301, GS 8307, DRS 8305, GS 8305, GS 8308, GS 8306. | Yiya kwi “Menu” usebenzisa isilawuli kude, khetha ithebhu ethi “CAS Info”, kwaye kuyo ufumane icandelo elithi “Subscriptions”. |
Ezinye iindlela zokujonga i-akhawunti yangaphakathi:
- Kwisithuba kwindawo. Uyakwazi ukubona imbali yentengiselwano, ebhalwe kwicandelo elithi “Iintlawulo” kwi-akhawunti yakho yobuqu. Le nkonzo ibonisa ulwazi lobume boqhagamshelwano.
- Kwimbali yebhanki ye-Intanethi. Ukuba umsebenzisi uhlawule inkonzo ngekhadi leplastiki, imeko yentlawulo yokugqibela iya kuboniswa kwiintengiselwano ezigqityiweyo kwibhanki ye-intanethi. Ungazifumana kwiziko lakho lemali kwi-app ephathwayo/iwebhusayithi.
Indlela yokukhangela ukunyaniseka kwemirhumo?
Ixesha lokuqinisekisa lokurhuma kufuneka lijongwe ukuqinisekisa ukuba umboneleli we-Tricolor TV akakuqhawuli kumabonwakude kwiintsuku ezizayo. Ulwazi malunga nemirhumo edibeneyo kunye nesebenzayo inokufumaneka ngeendlela ezininzi. Iindlela zokujonga:
- Jonga isivumelwano sorhumo kunye nomsebenzisi. Ibonisa isazisi, intlawulo kunye neemeko ezizodwa apho inkonzo inikezelwa khona. Ukuba awukhange uqhagamshele naziphi na iinkonzo kwi-intanethi, unokufumana ulwazi oluhlaziyiweyo apho.
- Ngeakhawunti yobuqu kwiwebhusayithi yeTricolor. Kukho iinketho ezimbini, kuzo zonke kufuneka ungene kuqala kwiakhawunti yakho usebenzisa igama lomsebenzisi kunye negama lokugqitha:
- Icandelo lolawulo lwenkonzo. Yiya kuyo, kwaye yonke imirhumo iya kuboniswa esikrinini – zombini ivuliwe kwaye iyafumaneka ukuze uqhagamshele (imeko yobhaliso iboniswe ecaleni kwayo).
- Jonga ithebhu yemirhumo. Ungayifumana kwicandelo leNkxaso. Emva kokufaka i-ID kwaye ucofa iqhosha elithi “Khangela”, inkqubo ibonisa uluhlu lwazo zonke iipakethe ezisebenzayo kunye nomhla wokuphelelwa yisikhathi.
- Icandelo lolawulo lwenkonzo. Yiya kuyo, kwaye yonke imirhumo iya kuboniswa esikrinini – zombini ivuliwe kwaye iyafumaneka ukuze uqhagamshele (imeko yobhaliso iboniswe ecaleni kwayo).
- Ukusebenzisa ifom ekhethekileyo kwiwebhusayithi esemthethweni. Kufuneka ucacise inombolo yesazisi kwifestile, nqakraza iqhosha elithi “Khangela” kwaye ulinde umphumo (awufuni ukungena kwi-akhawunti yakho). Iphepha lilayisha imizuzwana embalwa, emva koko umsebenzisi ubona lonke ulwazi. Ukujonga kunokwenziwa kwikhonkco- https://www.tricolor.tv/check-subscriptions/
Ukuba intlawulo ayifumanekanga
Ukuba intlawulo ayizange ifunyanwe kwi-akhawunti yakho yobuqu, sincoma ukuba ngokukhawuleza ufumanise isizathu. Ukukhangela kuxhomekeke kwindlela yokuhlawula. Into yokuqala ekufuneka uyijongile kukuba i-ID yomamkeli efakwe ngexesha lokuhlawula ichanekile. Ikwitshekhi. Ukuba inani lichanekile, imali inokuba isendleleni. Ukuba impazamo yenzekile xa ufaka idatha yokuchonga, kufuneka uqhagamshelane ngokukhawuleza nenkonzo yomrhumi we-Tricolor (usebenzisa enye yeendlela ezichazwe ngasentla) ukukunceda ukulungisa utshintshiselwano olungalunganga.
Ungafowunela i-hotline yenkonzo yentlawulo oyisebenzisileyo ukudlulisa imali kwaye ujonge imeko yangoku yokudluliselwa.
Ukujonga ibhalansi ye-akhawunti ye-Tricolor TV, kwanele ukwazi i-ID yesixhobo osifakile. Le nombolo yesazisi yabelwe isixhobo ngasinye esifumanayo. Ngayo, kulula ukufumana umrhumo / ibhalansi yangoku. Kodwa kunokwenzeka ukwenza oku ngaphandle kwenombolo yesazisi.