The Gazprom group of companies includes not only enterprises for the extraction of natural fuel, but also a number of other divisions. One of them is a subsidiary of a public joint stock company, Gazprom Space Systems JSC. It is engaged in the creation and operation of telecommunications, space and geographic information systems both for members of the Gazprom Group of Companies and for third-party consumers.
- Company development history
- Infrastructure
- Coverage area JSC Gazprom Space Systems
- Products and services
- Offers for business
- Services for individuals
- Dealer program
- How to become a client of the company
- How to register a personal account and enter it
- What do you need to connect to the Internet
- Service cost
- How to purchase equipment
- Documentation
- User support
- Company development program
- Company life today
- Jobs at Gazprom Space Systems – available vacancies
Company development history
The development history of JSC Gazprom Space Systems began in November 1992. It was then that a number of Gazprom’s service companies united to create a satellite communications network for the company’s internal needs. The new organization was called OAO Gazkom and was engaged in building a communication network based on leased satellites. But already in September 1999, the company launched its first own satellite, called Yamal-100, into orbit. Thanks to him, Gascom was able not only to create satellite communications networks for internal use, but also to provide telecommunications services to third-party consumers. In the same period, the company launched
satellite TV in 16 regions of the Russian Federation.
Infrastructure
The entire satellite communication system on which the work of Gazprom Space Systems JSC is based can be divided into two categories. The first is space objects:
- Satellite Yamal 601 – operates in the C and Ka bands, is located at the orbital position 49 °E; [caption id="attachment_2309" align="aligncenter" width="900"]
Satellite Yamal 601
Coverage area JSC Gazprom Space Systems
The Yamal satellite group, owned by JSC Gazprom KS, covers, in aggregate, the entire territory of the Russian Federation:
- the European part (including the Kaliningrad region);
- Western Siberia;
- Ural;
- Central part of Russia;
- Far East.
In addition, satellite beams extend to foreign territories, such as: Western and Central Europe, the Middle East, North Africa, the CIS countries, the west coast of North America, part of Southeast Asia and the North Pacific Ocean.
By the way! You can check whether a specific settlement is included in the company’s coverage area here – https://www.gazpromcosmos.ru/zona/.
- Shchelkovsky Telecommunication Center , where the central satellite communication stations are located, allowing the company to work as a provider, control centers for satellites and communication networks, a control and measurement complex and an aerospace monitoring center.
- Telecommunication center in Pereslavl-Zalessky , where the reserve control point for the satellite constellation and the teleport of the Central Federal District are located.
- Moscow Center for Satellite Television , where digital coding, multiplexing and compression of TV channels are carried out before transmitting them to satellites.
- Teleport SFO , located in Novosibirsk and providing residents of the region with access to satellite communications through Yamal-601.
- Teleport Far East in Khabarovsk , serving the Yamal-300K satellite.
Yamal-300K satellite coverage
In addition to the above, the category of terrestrial infrastructure includes a network of regional terrestrial stations.
Products and services
Gazprom Space Systems operates in the following areas:
- sale of a satellite resource to large service providers, government and corporate sectors;
- development and creation of turnkey satellite communication and television networks;
- design and creation of satellites of various types, complexes for their control and other components of satellite systems;
- provision of geoinformation services.
The company’s clients are both organizations that are part of Gazprom Group of Companies and other legal entities, representatives of the public sector and private clients.
Offers for business
For representatives of the business segment, JSC Gazprom Space Systems has the following range of services.
- Satellite Internet at speeds up to 100 Mbps with the possibility of providing a static IP address.
- Cellular communication and IP-telephony.
- Video surveillance and video recording. The speed of the incoming stream will be up to 20 Mbps, outgoing – up to 1 Mbps.
- Organization of communication channels between the branches of the company and the head office. The data transfer rate, depending on the needs of the customer, can be from 2 Mbps to 300 Mbps.
- Design, creation, configuration and support of corporate networks of various topologies.
- Satellite TV with free viewing of 30 TV channels.
You can apply for connecting any of the listed services remotely, through your personal account on the official website of Gazprom Space Systems (direct link https://www.gazpromcosmos.ru/auth/). There are more than 1000 dealer centers of the organization in Russia, so there will be no problems with the purchase and connection of equipment.
Services for individuals
For individuals, Gazprom Space Systems provides satellite Internet services. Connection is possible at any point of the Russian Federation, which is included in the coverage area of the organization’s satellites, even where it is impossible to conduct wired Internet. Additionally, private traders who have entered into an agreement for the supply of satellite Internet can connect television, telephone or video surveillance from the company. It is also possible to create a local network for using the Internet from several apartments / houses at once from one set of satellite equipment.
Dealer program
Any telecommunications company can become a dealer of JSC Gazprom Space Systems. To do this, you need to register on the organization’s website at the link – https://www.gazpromcosmos.ru/auth/, and then accept the dealer agreement. After registration, the dealer will receive information about all applications for connection in his region. It can also attract third-party customers to purchase satellite communications services. For attracting users, concluding contracts on existing applications and supporting the company’s customers, remuneration will be paid.
By the way! To maintain the status of a dealer, it is necessary to sell only 1 set of satellite equipment per year.
How to become a client of the company
There are two ways to apply for connecting any of the relevant services of Gazprom Space Systems:
- by calling 8-800-301-01-41 ;
- by registering a personal account on the company’s website – https://www.gazpromcosmos.ru/auth/ – and leaving a connection request in it;
- by filling out an application without registration (the link to the form is available on the website https://www.gazpromcosmos.ru in the sections “Individuals” and “Business”, at the end of the list of relevant services).
The customer support telephone line is open 24 hours a day, including weekends. If a potential client does not want to call a telephone operator, he can fill out a connection request on the Gazprom KS website without registration.
Only current clients of the company can send an application through their personal account. For example, those who have already connected the Internet and now want to additionally order a digital TV service. They, as a rule, already have a personal account, the credentials of which are provided along with the service contract.
How to register a personal account and enter it
Self-registration of a personal account on the Gazprom Space Systems website dedicated to its services – https://www.gazpromcosmos.ru – is possible only for the company’s dealers. Clients of any category will not have to register a personal account. An account for them is created by the company, the login and password are issued along with the contract. Dealers will need to do the following:
- open the main page of the site https://www.gazpromcosmos.ru in the browser;
- in the left menu on the main page, click on the link “Registration”;
- enter in the form that appears information about your company and its employee who will interact with Gazprom Space Systems;
- create and enter a username and password;
- indicate agreement with the rules for the use of the Personal Account and the procedure for processing personal data;
- enter captcha;
- click on the “Submit” button.
What do you need to connect to the Internet
To connect the Internet from JSC Gazprom Space Systems, the company’s customers will need:
- satellite dish and transceiver (characteristics depend on the satellite through which the signal will be received);
- satellite modem;
- antenna aiming device;
- cables (coaxial and Ethernet);
- related accessories.
All this can be purchased from the regional dealers of the company. The client can install and configure the equipment on his own – the satellite provider provides detailed instructions along with the equipment.
If necessary, installation and adjustment can be ordered from a regional dealer of the company.
Service cost
JSC Gazprom Space Systems has several packages of tariff plans for both individuals and representatives of the business segment. The terms of each of the tariffs are determined by the range and by which satellite the broadcast will be carried out. The incoming and outgoing Internet speeds required by the client and the presence of traffic limits also play a role. You can get acquainted with the current tariffs of Gazprom Space Systems here: https://www.gazpromcosmos.ru/tariff/.
How to purchase equipment
To find out the coordinates of the nearest dealer center, a future client of Gazprom Space Systems can leave a request on the organization’s website. The request form is located in the “Where to buy” section, you can go to it at the link https://www.gazpromcosmos.ru/gde-kupit/. Within a working day after sending the application, the managers of the satellite company will contact the client and inform the address of the nearest dealer center.
Documentation
The site https://www.gazpromcosmos.ru has a very useful section for subscribers – “Documentation”. In it you can not only get acquainted with the licenses of JSC Gazprom Space Systems and certificates for the equipment used by the company. The section contains useful documents:
- instructions for setting up and installing equipment;
- regulations for the provision of communication services;
- public offers of the company;
- forms of applications for a refund, termination or re-registration of the contract, changing the client’s credentials.
Any document can be downloaded in PDF format.
User support
In case of any difficulties, Gazprom Space Systems customers can contact the technical support service. You can do this:
- by round-the-clock phone 8-800-301-01-41;
- by e-mail – helpdesk@gascom.ru.
But before calling or writing an appeal, you should familiarize yourself with the “Answers to Questions” section on the official website of the company. It is located at https://www.gazpromcosmos.ru/faq/, and contains basic information about connecting and paying for services, working with your personal account and the most common technical problems.
Company development program
For the next few years, Gazprom Space Systems plans to work in the following areas:
- development of the Yamal satellite system with the involvement of employees of the Department of Industrial Space Systems of TSU;
- development and creation of a space system for remote sensing of the Earth “SMOTR” using optoelectronic and radar satellites;
- creation of own production for the assembly of spacecraft of the modern level.
All planned developments will enable the organization. including improving the quality of services. provided by it to its clients.
Company life today
JSC Gazprom Space Systems is currently building an enterprise for assembling spacecraft in Shchelkovo. The organization is also expanding cooperation with Roskosmos, and recently signed an agreement with the American company Viasat Inc. to provide satellite communications to pilots of aircraft of various airlines during flights. A few months ago, the satellite TV center was modernized, which resulted in an increase in the quality of broadcasting and protection of content from unauthorized access.
Gazprom Space Systems Shchelkovo [/ caption] Also, JSC Gazprom KS actively supports various social, sports and political events. So, with the help of its satellites, several broadcasts of car races were organized, a video conference was held in honor of the opening of a children’s sports and fitness center in the Leningrad Region.
Jobs at Gazprom Space Systems – available vacancies
Tomsk State University has a basic department of “Industrial Space Systems”, aimed at training engineering personnel for JSC Gazprom Space Systems. But in addition to engineers and scientists, the company needs a lot of employees in other areas. To find out about available vacancies, or send your resume to the organization, you can:
- by e-mail kadry@gazprom-spacesystems.ru;
- by fax +7 (495) 504-29-11.
You can also send the applicant’s application form through the official website of Gazprom KS by clicking on the link https://kosmos.gazprom.ru/career/ and clicking on the “Fill in the application form” button located on the right side of the screen.
